In this episode, hosts James Thomas and Andrea Clegg sit down with Laura Fisher, Head of Operational Change for the Digital Electronic Patient Records Programme at Sherwood Forest Hospitals.
Laura’s story is one of transformation — both personal and organisational. Starting out as an Operating Department Practitioner, she now plays a key role in leading the trust through one of its biggest shifts: the move from paper to digital. But behind the systems and strategy is a story about people — about bringing staff with you, overcoming doubt, and making change feel possible.
This is an honest conversation about the challenges of digitalisation in the NHS, the resistance that often comes with it, and why empathy and communication matter just as much as technology. If you’ve ever wondered what it really takes to make progress in healthcare — this episode is for you.
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