"Creating an Online Luxury Resale Platform" with Tammy Phan

Danny sits down with Tammy to unpack her journey from humble beginnings to building a tech-enabled luxury resale platform. Tammy shares how she bootstrapped through consignment, built community on Instagram, and proved that certain designer pieces can outpace traditional investments. She also talks about launching Moon Tea House in Costa Mesa, balancing startup life with motherhood, and the mindset shifts that helped her delegate, hire, and buy back her time. You’ll hear how her team authenticates every item in-house, why renting is popular with style-switchers and even the ultra-wealthy, and how AI is powering instant pricing, faster customer support, and smarter operations.

What We Cover

• Turning pressure into purpose: using doubt as fuel

• Zero-capital start: building via consignment and community

• Buy, sell, rent, restore: why holding inventory matters

• “Try before you buy” for $10k–$20k bags

• Investment pieces: how a rare Birkin became a $40k win

• Time management: delegation, hiring, and prompts that work

• Practical AI: automation for quotes, support, and social DMs

• Running a passion project (Moon Tea House) without burning out

• What’s next: tech upgrades and an in-progress Series B

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