OSAP Observations

In this episode, host Jarrod A. Clabaugh, CAE, chats with keynote speaker and Black Tie Experience founder Bob Pacanovsky about the critical balance between technology and human connection in today's digital landscape. Bob shares how his personal journey led him to the nonprofit world and a deeper understanding of what makes interactions truly memorable. Together, they explore how associations can enhance member engagement and cust...

In this episode, host Jarrod A. Clabaugh, CAE, sits down with Melinda Huntley, executive director of the Ohio Travel Association, to explore her journey in the travel economy and association management. They discuss how early engagement with associations shaped her career, the impact of federal funding cuts on Ohio tourism, and the challenges of economic uncertainty. Melinda also highlights the power of partnerships, strategic mark...

In this episode, host Jarrod A. Clabaugh, CAE, speaks with Cathleen Snyder, SPHR, SHRM-SCP, director of training & development at Clark Schaefer Strategic HR. They explore the impact of recent executive orders on DEI programs, strategies for navigating HR challenges, and how to support a multi-generational workforce in today’s evolving job market. Cathleen shares practical insights on adapting to legal changes, retaining top ta...

In this episode, host Jarrod A. Clabaugh, CAE, sits down with Avi Olitzky, president and principal consultant of Olitzky Consulting Group, to explore the shifting landscape of association and nonprofit management. Avi shares his journey into the association world and offers insights on change management, innovation, and the power of an abundance mindset. The conversation dives into micro vs. macro innovations, creating alternative ...

In this episode, host Jarrod A. Clabaugh, CAE, talks with Mary Kate Cunningham, CAE, Chief Public and Governance Officer at ASAE, about upcoming tax reforms, healthcare changes, and their potential impacts on associations and nonprofits. Mary Kate highlights the critical need to educate lawmakers on the essential contributions of these organizations and shares proactive strategies, such as coalition building, to address legislative...

In this episode, host Jarrod A. Clabaugh, CAE, sits down with Sandi Jacobs, CEO of Life with Zest, to explore practical health and wellness strategies tailored for busy association professionals. Sandi shares the transformative power of a balanced diet, emphasizing how food choices can significantly impact life expectancy—shifting from a typical Western diet to an optimal one could add years to your life. The discussion also covers...

In this episode, host Jarrod A. Clabaugh, CAE, sits down with leadership expert and author Peter Margaritis, CSP, to explore the essentials of building a professional brand through consistency, authenticity, and adaptability. Peter discusses the importance of a strong digital presence and creativity, especially as AI and the pandemic reshape workplace dynamics. He also offers advice for young professionals, emphasizing patience, po...

In this episode, host Jarrod A. Clabaugh, CAE, chats with Russ Webb, CAE, executive director of the Bay Area Apartment Association, about the role of emotional intelligence (EQ) in leadership. Russ shares insights on how leaders with strong EQ can build more engaged, happier, and productive teams by emphasizing self-awareness, empathetic listening, and a commitment to ongoing learning. They also explore how the COVID-19 pandemic ha...

In this episode, host Jarrod A. Clabaugh, CAE, sits down with tech expert and keynote speaker Beth Ziesenis, affectionately known in the association world as "your nerdy best friend." Beth delves into the strategic use of AI in associations, urging a thoughtful, methodical approach over haphazard implementation. She discusses the challenges of AI adoption, such as the abundance of vendors and the lack of standardization, and shares...

In our inaugural episode, host Jarrod A. Clabaugh, CAE, interviews Lowell Aplebaum, EdD, FASAE, CAE, CEO of Vista Cova and an expert in association management and professional facilitation. Lowell shares his journey into the association world, beginning with his work at the American Institute of Chemical Engineers, where he enhanced student membership through relationship-building and innovative leadership structures. The conversat...

The Ohio Society of Association Professionals presents the all-new OSAP Observations – an original podcast series where we chat with association executives from Ohio and industry leaders throughout the country to delve into latest trends, challenges and success stories shaping the associational world. Join our host Jarrod A. Clabaugh, CAE and his guests as they provide valuable takeaways and inspiration to elevate your organization...