Individualized Service Plans (ISPs) play an important role in assisted living. More than just a clinical tool, ISPs are used to engage the whole team involved starting at the sales process and even including family. Taking it a step further, we can see where there are gaps and use them as a tool to provide education and ongoing training to staff.
ISPs are core to everything that is done in an assisted living community, serving as the core tool to determine resource needs, staffing needs as well as specific knowledge needed to provide great care to those you serve.
In today's episode of PATHTalks, you'll hear from Pathway Health's own Jody Carver, LALD, Director of Business Development, and Chandler Hulke, NHA, LALD, Director of Leadership Services, as they sit down with Lisa Thomson, Chief Operating Officer as they share their thoughts, stories, ideas, and insights into the importance of ISPs. Tune in today!
Learn more at pathwayhealth.com.
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