In this episode, we lay out the four essential systems that underpin a successful business: marketing, sales, fulfillment, and administration. Each system is dissected to highlight its importance, with practical advice on systemising processes for efficiency and scalability. The conversation touches on the separation of sales and marketing roles, the significance of lead nurturing, and the balance between automation and personalisation.
Listeners gain insights into the nuances of systemised service delivery for both product and service-based businesses, stressing the need for quality control and customer feedback loops. Additionally, the episode emphasises the importance of administrative systems like finance, HR, and technology in supporting business operations and ensuring strategic growth.
Join Claire and Simon as they provide actionable frameworks and strategies to help business owners enhance their operations, increase profits, and achieve sustainable growth.
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VALUABLE RESOURCES
ABOUT THE HOST:
Claire Hancott through Profit Cash Growth helps 6 & 7 figure business owners to increase their profit, improve their cashflow and grow their business using their numbers.
As a finance director & chartered management accountant, Claire has nearly 20 years’ experience in finance and running businesses of her own. This gives her a unique insight into the information and support business owners need to grow a financially successful business.
Claire passionately believes that every business should be run by the numbers because the numbers in your business are telling you a story about what is and isn’t working and where your opportunities lie. Claire’s mission is to provide insightful management accounts, reports and advice to business owners and support them to make smarter decisions.
*The content of this podcast is for entertainment purposes only and does not constitute professional advice.
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