Building Client Loyalty: The Secret to Event Draping Success In this episode of Raising the Bar, host Precious Stephens, the self-proclaimed draping queen, delves into the importance of building client loyalty for sustainable business success.
Precious shares personal anecdotes and actionable strategies to transform one-time clients into repeat customers. From creating unforgettable experiences with handwritten notes and surprise upgrades to following up post-event and engaging on social media, Precious provides a comprehensive guide to making clients feel valued and appreciated.
She emphasizes the cost-effectiveness of retaining existing clients over finding new ones and offers practical tips for staying top-of-mind without being intrusive. Tune in to learn how to build rock-solid client loyalty that will have clients praising your services and coming back for more.
Resources Mentioned:
Event Draping Pricing Calculator: https://learnpremiumdraping.com/pricing-calculator
Raising The Bar Mentorship: https://learnpremiumdraping.com/mentorship
00:00 Welcome to Raising the Bar
00:31 Building Client Loyalty
01:15 Why Most Businesses Get Loyalty Wrong
03:20 Creating an Unforgettable Experience
06:59 Staying Top of Mind Without Being Annoying
09:27 Share Your Client Loyalty Wins
10:06 Conclusion and Next Week's Preview
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