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August 4, 2025 10 mins

Have you ever said (or screamed) “I’ve Told Them a Hundred Times… Why Don’t They Get It?!” You’re not alone and this episode is for you.

Even with a good team, it can feel like you’re repeating yourself over and over… and still not getting the results you want. In this episode, Cathy unpacks one of the most common (and frustrating!) leadership roadblocks retail store owners face and shows you exactly how to lead with more clarity, confidence, and heart.

You’ll learn the real reason your team may not be following through and the 3 powerful questions to ask yourself before jumping to blame.

Because when you show up as a clear, values-driven leader… the right people rise.

What You’ll Learn in This Episode:

  • The 3 things your team needs from you to succeed
  • How to turn frustration into leadership growth
  • A simple shift that helps you train with clarity (not confusion)
  • What to do when someone just isn’t aligned even if they’re “great”

Key Takeaways:

  • [02:21]: Understanding Team Dynamics and Leadership Responsibilities
  • [04:57]: Communicating Expectations Clearly
  • [07:03]: Aligning Team Values with Business Goals
  • [09:00]: Building a Supportive Team Culture

Resources & Links

  • Want help building a team that actually supports your goals without repeating yourself 100 times? Apply for your free Gameplan Call, We’ll look at what’s working, what’s not, and map out your most aligned and profitable next step so you can build the culture, team, and leadership that supports your million-dollar goals.
  • Follow us on social media for more updates! Facebook / Instagram 

Have questions? Reach out via email!

Millie Moment: When you feel like your team just isn’t getting it, pause before pointing fingers and ask: “Have I taught the why, the what, and the how?” Leadership isn’t about doing it all yourself. It’s about showing the way clearly, kindly, and consistently.

Try this: Choose one task your team isn’t doing the way you want, and today, walk them through the why, what, and how out loud. Watch what changes.

Join the community with ambitious store owners in our Richer Retailer Facebook Group.

Share this episode with a fellow store owner and help them tackle cash flow challenges!

💚 Remeber: You care so deeply and that alone already makes you a powerful leader. Keep going. You’re building something beautiful, one conversation, one team member, one moment at a time. 

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