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August 21, 2025 7 mins

In this episode, Frank Gustafson discusses the critical importance of understanding the buyer's compelling reason to make a change in the sales process. He emphasizes that buyers are motivated by personal reasons rather than product features and highlights the need for salespeople to ask better questions and listen actively. The conversation also addresses the role of sales leaders in fostering a culture of curiosity and insight-driven selling, moving away from traditional product-focused approaches.

Sandler, sales, buyer motivation, emotional connection, sales leadership, sales process, buyer's journey, sales strategy, modern selling, sales training, effective questioning, Sales Performance Insights

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