Unpacking Flexera’s 2025 State of ITAM Report

Welcome to the first episode of SHI’s Research Breakdown! In each episode, we’ll connect with experts to dive deeper into one of the topics from SHI’s Research Roundup LinkedIn Newsletter. 

In this debut episode, Victoria Barber (Senior Director of Strategic Insights at SHI) is joined by Shane Cronin, Head of ITAM Services at SHI, and Jennifer Kuvlesky, Director of Product Marketing at Flexera, to unpack the findings from Flexera’s 2025 State of ITAM Report. 

Together, they dive into why audit costs remain stubbornly high, the persistent challenges of IT asset sprawl, and how AI and FinOps are reshaping ITAM practices. The episode sheds light on what’s holding ITAM back and where the opportunities lie for organizations ready to evolve. 

Discussed in this episode 

• Why 45% of organizations paid over $1M in audit costs in the past 3 years 
• The reactive trap: Why ITAM maturity remains low despite years of effort 
• 30% waste: The true cost of software sprawl and what to do about it 
• SaaS déjà vu: Why generative AI may repeat past governance failures 
• FinOps + ITAM: The growing convergence and why it matters 
• Strategic reporting lines and the importance of business alignment 
• How AI could both complicate and streamline ITAM practices 
• The role of partners in supplementing internal ITAM expertise