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June 6, 2025 44 mins
The aged care sector is undergoing a transformative era, marked by unprecedented disruption and "once-in-a-generation reforms". Providers face immense pressure from new legislation, evolving consumer expectations, and critical workforce shortageThis episode dives deep into the complex challenges discussed at the recent Aged Care Conference, including the confusion surrounding the New Aged Care Act's implementation, the imperative for financial sustainability amidst evolving pricing models, and the ongoing struggle with workforce attraction and retention. Leaders are grappling with "overwhelm and overload" while striving for compliance and quality. We unpack innovative strategies from legal, financial, and clinical governance experts. Discover how to effectively balance dignity of risk and duty of care through detailed conversations and formal documentation, foster a robust culture of quality and safety beyond mere compliance, and leverage digital transformation for efficiency and enhanced care, such as AI tools for case managers and telehealth models. Hear insights on "leading in uncertainty" with empathy and clarity, engaging staff and consumers in co-creation, and adapting business models for long-term viability by optimising resources and fostering partnerships. Tune in to equip yourself with the practical knowledge and mindset needed to thrive in this dynamic sector. This episode offers a vital "roadmap" for proactive leaders aiming for a dignified, sustainable, and future-ready aged care system.
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