October 15, 2025 • 46 mins
Is your dog still itching, stinking, or acting off—even after regular baths?
Most dog parents don’t realize that frequent bathing can actually make things worse. Overbathing disrupts your dog’s skin barrier, triggering inflammation, behavioral issues, and even gut health problems.
In this episode:
Learn the hidden signs of skin imbalance often mistaken for "bad behavior"
Discover a low-stress, holistic skin care routine that supports full-body wellness
Get expert-backed product recommendations for sensitive, anxious, or reactive dogs
Hit play to learn how less bathing—and smarter care—can help your dog feel and behave better from the inside out.
Special Offer:
Use code EMILY15 to save 15% on your order at DOG by Dr. Lisa — Em’s go-to for gentle, effective skin care products.
https://us.dogbydrlisa.com/pages/dog-suppplies
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This podcast explores real-life dog behavior and training, diving into reactivity, barking, dog anxiety, aggression, picky eating, gut health, and dog food—while unpacking enrichment, mental stimulation, supplements, calming aids, and holistic pet wellness. Whether you’re raising a rescue dog, supporting a senior dog, managing a velcro dog, or just navigating life with a dog who’s asking for more, you’ll find practical tools to build trust, strengthen communication, and create a safe, thriving life together.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
What if your dog's baths are doing more harm than good and
actually causing the skin issuesyou're trying to fix?
Welcome to Straight Up Dog Talk,the podcast helping burned out
pet parents who feel stuck with their pup.
Finally let go of the guilt, Learn to communicate and build
the bond you've always dreamed of through a partnership based
(00:20):
approach that combines training,nutrition and enrichment instead
of chasing the quick fixes that don't actually work.
I'm Em. And in this episode, you'll
learn how to protect your dog's skin barrier so you can prevent
itch, odor and irritation, how to keep your dog clean between
baths using that backed productsand simple routines, and how to
(00:42):
build a healthy grooming routinethat actually supports long term
skin health. Because healthy skin isn't about
more baths, it's about better care.
You have spent years matching rescue pets with families on
Doctor Lisa to the Rescue. What's the one story that stayed
with you and what did it teach you about connection?
There was this little girl and she was terrified of dogs so bad
(01:08):
that she couldn't even be withinsay 10 meters of a dog without
panicking and just running into her parents arms, crying,
running the other direction. And her parents were smart
enough to do some research and they spoke to some people nearby
in their community and their friends and family and everyone
suggested to get a dog. So I met these people at the
(01:28):
shelter and, and this little girl, she was terrified, like
really terrified to her core. And we ended up finding a dog
that had the right personality for her, was a young dog, but
not too boisterous, just calm and just connected so well with
people. And it just stuck with me that
(01:50):
when we introduced that child tothat particular dog and she put
her hand on that dog for the first time.
I mean, she hasn't really ever touched a dog.
And this connection between the two of them was so powerful.
I knew at that moment it was going to be OK.
And then I I went back to their house and settled this little
girl in with her dog and, and showed the family what to do.
(02:14):
And then when followed up with them a little while later, and
this was this child was a different person, that dog made
it into her heart, that fear wasgone.
They were inseparable. I will never forget it.
And I I tell people this all thetime, that if you have a child
that's scared of dogs, the best thing you can do for them is get
(02:37):
them their own. And yeah, that is one of the
stories in the show that that made a huge impact on me.
That's a really cool story. The relationship between kids
and dogs is so special. I had a golden retriever growing
up. His name was Vince and he was my
best friend. I loved that dog so much.
I lost him when I was 16 years old and and that changed the
(02:58):
course of my life. So I think that those
relationships with our pets whenwe were young is so, so
important. So I love that you were able to
change the trajectory of of a young lady's life so early on by
helping her with that. Such a beautiful thing, really.
In your opinion, what do you think the vet's role in helping
families choose the right dog is?
(03:19):
Are there red flags or green flags that you look for during
adoptions? I think for me it's so much
about what that family wants, what that person wants, what
they have in their lifestyle, how much they can give the dog.
I think these are the most important things to establish
1st. It's not so much what dog do you
(03:39):
want, what dog do you imagine inyour life, It's what can you
actually give to that animal Because there is a reason these
animals are in shelters in the 1st place and we never want them
to end up there ever again. So when they find that home,
that family it needs to be for life, establishing how much they
can give the animal is for me the most important part of the
(04:02):
of the whole thing. The rest of it all will work
out. We'll find the right animals,
that many dogs in shelters, you will find the right one.
But you have to be able to give your all to that dog.
That dogs had a hard life. They need something better.
And if you can't do that, don't get a dog.
It sounds pretty. Flum I love that because there
(04:24):
are so many dogs and shelters and it's literally because
people get a dog. It doesn't matter what breed it
is, If they don't know anything about the dog or the breed or
its genetic needs or any of thatstuff, they are going to fail
because they don't know what to do with the dog.
And instead of learning or asking questions, the dog goes
to the shelter because dogs are disposable.
(04:46):
Unfortunately, they're disposable and people just say
forget it, we'll start over. And then they get another dog
and they do the same thing and they get another dog and do the
same thing. And it's like maybe ask for
help? Somewhere here along the way,
100% and you know what? For me, it's, it's not so much
about saying you should only rescue dogs and you can't get it
(05:06):
from a breeder because ultimately people are going to
get dogs from dog breeders and that is OK.
People are also going to get dogs from shelters and that is
OK. What the most important part is
to make sure whatever dog you get does not end up in a
shelter. So whether you're getting a dog
from a breeder or you're gettinga dog from a shelter, if you
can't give the dog what it needs, if you haven't got the
(05:29):
right education, it's not going to work.
Look out for anyone. So my mission is really to help
all dog owners. I'm not just pigeonholing myself
to those who are adopt owners because there there are a lot of
people who go to breeders too. And everyone, every pet owner,
needs to have the right education so those dogs don't
(05:50):
end up where they shouldn't be. No, I completely agree with you.
If you're going to prepare somebody and they said what's
the difference between adopting a rescue and getting a dog from
a breeder, where would you steerthem as far as education in
those directions? I really try and take a very
diplomatic approach with it because ultimately as a vet, I'm
going to be helping everyone. I want to be able to support all
(06:13):
types of places where people canget dogs for me.
If that person can really understand outstand the
implications of, say, getting a dog from a breeder and what type
of breed that is and what that dog needs for its particular
breed versus OK, you're getting a dog from a shelter.
What is its background? Does it have any extra special
needs? Has it had a history of trauma?
(06:33):
Are you going to have to help rehab that dog?
Are you getting a puppy? Because ultimately, if you get a
puppy from early on in their life, whether it's from a
breeder or a shelter, they're both going to be amazing.
You're going to have almost a clean slate to work with that
dog. It really depends.
Adult medical issues, previous trauma?
(06:54):
Or is it a puppy? In which case there is a lot
more flexibility but also a lot more hard work.
What do you think the biggest responsibility be about having a
pet? It doesn't matter if it's a dog
or a cat or a bird, any kind of pet.
What do you think the biggest responsibility a pet owner
should consider is? I'm kind of biased in the sense
that I see all the people who end up with medical bills that
(07:18):
they can't afford or they weren't expecting because they
got this pet thinking it's low maintenance.
I can, I can finance this right now, but they don't necessarily
think of a year's time or five years time or 10 years time.
Not understanding the medical costs that you may incur by
having a pet, no matter what petit is.
(07:39):
And people not taking out pet health insurance because they
think, oh, it's so expensive andthe chances are so low.
And ultimately underestimating the cost of of veterinary care,
which is a whole nother discussion and a really
challenging thing for us as vetsto navigate.
But that would be my number one piece of advice is think about
(08:02):
what what this animal is going to cost you over their life.
The same thing with kids and just people in general.
You never know when there's going to be an accident, an
injury, anything illness. The other day I think I saw that
one in every four dogs gets cancer.
Now that's insane. And cancer treatment and dogs is
expensive and sometimes insurance doesn't cover that.
(08:24):
It's definitely something to consider when you're looking at
getting a dog. My dog Toby, he just upgraded to
a grade 4 heart murmur and we had to start getting compounded
medication for him. It means $90.00 for a bottle of
it. It's not cheap and that's every
month he has to have two medications.
(08:44):
The other one's only like $20 a $110 a month to make sure that
he doesn't have fluid around hisheart and he can breathe because
the other option is not great. So 100%.
It's just cost is definitely a very important thing and I do
think a lot of people don't think about it.
And even not in veterinary bills, but collars and leashes
(09:05):
and skin care products and all the other things.
Food, What are you going to feed?
Are you going to do filtered water or tap water?
There's all kinds of expenses that are wrapped up in taking
care of a pet. We don't have to buy them school
supplies or clothes. They're not as expensive as
children, but they're still expensive.
I think as vets, one of the hardest conversations we have
with people is those financial conversations and the cost of
(09:28):
treatment and people really needing to learn and understand
that the care that pet is getting in a hospital for
animals is very similar to what you would get in a hospital for
humans. So we have the same type of
equipment, we deal with very similar types of diseases.
People are expecting outcomes like they would for their own
(09:51):
human children because pets are part of their families.
So educating pet owners around the cost of veterinary care and
the requirements of veterinary care is a huge part of it
because that relationship with apet owner and their vet is
really important. It is so important that that's a
positive relationship built on trust because ultimately our
(10:14):
jobs as vets is to advocate for the animals and be that
intermediary between a pet parent and their pet child and
be the voice for that animal and, and kind of help them
navigate that healthcare journey.
And if you don't trust your vet,it's never going to work out.
Yeah. Definitely some of the hardest
conversations I ever had in my life was being a vet tech and
(10:37):
having to explain, OK, this is what treatment costs and this is
what palliative care costs. And you know, where are we on
this and what would you like to do?
And sometimes people start with treatment and then they move to
palliative care and sometimes they start with palliative care
and they just, you know, ease oninto the pet's end of life.
And, and that's really difficultdecision.
(10:57):
And having that support and understanding without judgement
is so important because they're making a really hard decision
about a life. And I think that people don't
consider that enough and people get negative and jump on them
for their decision. Not everybody can just pull
$15,000 out of the bank to treatcancer, and that's that's
(11:20):
expensive. And that's OK.
And and that as well is our job as vets to to help people learn
that it's OK what you choose as long as that animal quality of
life is at the forefront and that animal is not suffering and
that animal is getting the best out of their life, even if it's
(11:40):
shorter than you would otherwisewant.
Yeah. Yeah, I agree with you.
Let's talk a little bit about your product line now.
This is, I've been waiting to have this conversation with you
because skin care in dogs is something that I think that gets
overlooked a lot and misunderstood a lot.
I have some of your products here.
We'll show those a little bit later and kind of get into the
(12:01):
specifics of those. But you created Dog by Doctor
Lisa to fill a gap in gentle, sustainable grooming.
What made you decide to develop your own product?
I've spent a lot of time workingwith other brands, but realized
very quickly through that, that there was no one really
dedicating attention from a, from a veterinary point of view
(12:23):
in terms of preventative skin care.
Everything was therapeutic basedskin care.
And that's OK and that's definitely needed.
But my whole approach to everything I do as a vet is
trying to prevent things from happening in the 1st place.
And I saw this opportunity to dothat in, in the, in the skin
care and grooming space. And I like to call it skin care
(12:44):
because grooming seems like it'sjust cosmetic and just about how
they look and how the coat looksand, and that that is the cream
on top. The most important part is to
actually treat the skin and helpthe skin function how it should.
And then, naturally, I hope a healthy coat will follow a.
Lot of skin care grooming products are full of chemicals.
(13:05):
What ingredients did you intentionally leave out and why
does that matter for our dogs skin and health coat?
I've left out really harsh preservatives, drying soaps,
artificial fragrances. I can rattle off a whole list of
very technical terms for all thenasties.
And the reason that that was so important to me is that's where
(13:27):
the human skin care space is heading.
That's where a lot of the research in the human space is
going. Why is the PET space lagging so
far behind? Skin disease is a massive
problem in pet. It's one of the number one
medical problems we treat. Their skin is exposed to so much
more than ours is. Their skin is thinner than ours.
(13:48):
They're walking closer to the ground, they're not wearing
clothes. They're in contact with their
environment so much more than weare and it baffles me that that
wasn't something that was ever really a focus on for skin care
and shampoos and and grooming products for dogs.
I was inspired by my own human children's journey with eczema.
(14:11):
All four of them had eczema and I learned a lot through trips to
the dermatologist and products that I used on their skin helped
me develop this range of products for pets.
Because ultimately the skin needs to function as a barrier,
whether it's on a human being oran animal.
And if it's not functioning properly, that's when the the
(14:34):
cycle of of allergies and infections and and long term
itchiness and skin problems. Develops How do your products
support common skin or coat issues, especially in dogs like
Toby who are prone to allergies or sensitivities because they
have a white coat? The premise of a lot of the
products we make is around moisturizing and keeping that
(14:55):
skin barrier hydrated and preventing dryness, because
dryness is the ultimate enemy here.
If that skin is dry, then that skin is not serving as a barrier
like it should. So the kind of backbone of the
products we make is focused on keeping the skin hydrated so
(15:18):
that it can function exactly howit's supposed to.
Let's talk a little bit about that.
This is exactly where the indication falls a little bit
short on the skin barrier with dogs and the natural oils and
people bathing their dogs at a frequency that's sometimes a
little bit outrageous just because they don't know.
The dog starts to smell, they throw it in a bath.
Three days later, the dog startsto smell, they throw it in a
(15:40):
bath. But what they don't realize that
they're doing is they're eliminating that skin barrier
and they're depleting those natural oils, which then is
speaking their dog smell more. So your products help with keep
the moisture and keep the barrier protected and all, all
that kind of stuff. But frequency, how often, what
products can generally like assist with that the most and
(16:01):
just give a little bit of education in this area?
The product we launched our business with, with these dog
whites, they're probably the most popular dog white brand in
Australia now that they're in the US, which is really
exciting. And the reason I brought out
those wipes is because people are all have their dogs on their
beds. People have their dogs on their
couches at home. Dogs are really up there with
(16:25):
the humans in in the household. That is actually where this
washing and over washing cycle started from in the 1st place.
Because the dogs are walking around, rolling in who knows
what and their little paws are pretty dirty when they come back
inside after a walk and then they're up on your bed and
you're not going to get into your bed with your shoes on.
(16:45):
So that's where people started this whole routine of washing
their dogs too often, not realizing that, OK, the more I
wash them, the more I'm going todry out the code, remove those
oils create the cycle of an unhealthy skin barrier and an
unhealthy skin barrier is smelly.
So then they smell and then theywash them again.
(17:07):
And it's the same as if you washyour hair every day.
If you wash your hair every day,you're going to wash it every
day. But if you can stretch it out,
your hair is going to get less greasy and less smelly and more
shiny and look better. It's the same thing with dogs.
And I, I developed these wipes to be that sort of go between
bath time so that you could wipethe paws when they come in after
a walk, clean their face after they've eaten, wipe around their
(17:30):
back end after they've made a little bit of a mess and, and
freshen up the coat. And combining that with a daily
brush and some conditioner as required will will make you
their skin so much healthier andso much less smelly that you
naturally just won't need to wash them as often.
For a regular dog, try to keep it every four to six weeks.
(17:52):
There are obviously dogs that have special needs and they may
need medicated shampoos and things or they may be show dogs
and they've got to kind of do their things.
Does have to be on an individualbasis.
But if you've got a dog with healthy skin and no skin
conditions and they don't need to visit the groomer.
So say for example, they're a short coated dog, you don't
really need to wash them at all.You can wipe them down, you can
(18:14):
put some conditioner as long as you're brushing them.
That's the number one thing. If you've got a long haired dog
that needs to go to the groomer and and it's really important
that you maintain that. I'm a huge advocate of having a
good dog groomer. They're they're a big part of of
keeping your dog's skin and coathealthy.
But a long haired dog maybe every four to six weeks for for
a tidy up, sometimes a bit longer.
(18:36):
It just depends on their individual coat.
I. Am such an advocate for the not
bathing thing. Fits my bigger dog.
He has a short coat and honestly, besides rinsing his
feet off or wiping his feet off with the wipes, which I have
right here, I should have brought an open back over.
I don't know why I didn't do that.
They smell so good. And they are, they're really
(18:57):
big. Like I love the how big they are
and how much they unfold and howmuch you can see the dirt in
them. And I like that.
If it's spring or fall and there's lots of pollen in the
air, I can just kind of wipe himoff and help him with his
allergies a little bit. But besides rinsing his feet
here and there because he's gotten too muddy, he doesn't
roll and stuff. He he just runs, you know, like
(19:18):
his feet might get dirty. We can clean those off, that's
fine. But I honestly couldn't tell you
the last time I gave him a full bath.
Yeah, and I bet he doesn't smellvery much.
Either he doesn't smell at all. Yeah, he doesn't smell at.
All and if you're using the right brush and you're removing
those loose hairs and you're kind of removing any dander and
(19:39):
kind of surface dust with the wipes, you can give him a little
spray with some conditioner as required.
And and that's all you need to do.
Obviously, if you've got a long hair, I've got some rescue
poodle crosses and so they've got really long coats that they,
and they go to the groomer everysix to eight weeks and that's
perfect. But in between that I don't give
(20:00):
them a bath and, and their coat is totally non smelly.
They visit the groomer to maintain the length of the coat
and get get it all trimmed up, but not because they're
smelling. That's what I'm trying to
educate people with with our products is that if you can
reset your dog's skin and form anew bathing routine and bathing
(20:21):
cycle in conjunction with trips to your groomer, if you've got
that kind of dog, then you're going to have.
A dog that smells less, that hasa shinier coat and has a reduced
chance of allergies. Really incredible the difference
it makes between just constantlybathing the dog.
Yes, it helps, especially if they're in shed season.
Give them a bath, get some of that extra hair out.
(20:42):
That's a huge win for some people, especially those really
heavy coated dogs. But don't do it too often
because now all the hair is falling out, it's all over your
floor and you're vacuuming more and it's just, it's all the
things. Brushing.
Brushing is everything for me asa vet.
I would say that is one of the things that needs a lot more
education for in terms of its role in preventative care.
(21:06):
If you take the right brush to your dog's coat and really run
it through in all areas, the benefits of of that brushing,
firstly it removes that dead hair so it's not going to be
shed around your house. It's removing any surface dirt
and debris and dead skin cells. It's also helping spread the
natural oils that they do, they produce on their own coat.
(21:28):
It's going to obviously reduce matting if you've got a longer
haired dog and it's going to stimulate circulation in the
skin. So all of that is very, very
healthy and very, very importantin creating a better skin
barrier, smelly dog, a less hairy household.
So if you can find the right brush for your dog's coat and
(21:49):
from day one get into the habit of a daily brush or bathing
needs are going to be far. Reduced.
And it's something that if you do it right, like you said from
the beginning, you slowly implement that into your
routine. That becomes a little bonding
activity too. My dogs see the brush and they
come running. They know they're like, Oh yes,
this is a wonderful thing. Let me just sit there because
(22:12):
they're getting patents, you know, held with one hand and
they're getting brushed with theother and then we switch.
Each one gets their own little time to do it and they love it.
Toby has a little bit longer hair.
He has this weird, weird coat. I'm looking at it right now
because it's so hard to describe.
He has Pomeranian, Lapsa, Opsa, Chihuahua, and terrier in him.
So he's got this weird like 3 different levels of length, wiry
(22:35):
coat of hair, but he's got the palm in him so it like comes out
and clumps sometimes and it's just the strangest coat I've
ever seen on a dog. He'll just sit there forever and
let you brush him, which is so. Amazing.
And it's such a great way to inspect your pet's skin as well.
People don't realize how many times you will find lumps and
(22:57):
bumps and skin lesions or ticks,whatever it is just by your
daily brush because you are in such close contact with all
aspects of their skin that you will have a better handle on
your pet's health. Because brushing is a very kind
of intimate way of, of being up close with, with your pet and
inspecting their skin and code and understanding what's normal
(23:20):
for them and what's not. It's, it's a really
underestimated and underused part of, of taking care of pets
skin. And, and that's part of my
mission to try and help people understand that.
Let's talk a. Little bit about what I've got
here because I've got a quite a few things here.
Let's talk a little bit more about the wipes.
I love the wipes for anal glandstoo, because a lot of times you
(23:43):
don't you're a vet tech so of course you know how to do the
anal glands and you actually getthe juice out.
Being able to clean that off without having to do a full bath
is so helpful. My parents are always like,
we'll just do a bath afterwards and I took these over and they
were like, he smells good. I'm like yeah, these are great.
Aren't they So tired of that waswonderful.
(24:04):
They smell really good. That's another thing thing I
like about your products is everything has a very light
smell. It's not overwhelming.
I'm very sensitive to smells. So being able to open your
products and not feel totally overwhelmed by them is
wonderful. As I said before, the wipes are
very large and they're they're textured, which is also really
helpful because if you have to kind of rub a little bit, you
(24:26):
get that little bit more depth of cleanliness.
And they say on them here's the thing, gentle wipes for body,
muzzle, paws and butts. So it tells you exactly where
you can use them. Then down below it says you know
to keep them away from. Do not use for eyes, for
external use only and do not letyour pets eat these Which.
(24:47):
It's not because it's not because they're not that they
can lick them. That's fine.
They're non-toxic. I just don't want any animals
eating a lot of them and ending up with an obstruction of wipes.
But the special things about these wipes is.
That they are. Compostable so you can bury them
in the soil oil and they'll decompose and you can, depending
(25:08):
on your local council waste, youcan put them in the compost bin.
They are also very wet a lot wetter than baby wipes.
So if you squeeze them a lot of liquid comes out of each wipe.
So they do a really good job at cleaning the coat and the scents
in them are naturally derived, sent them in their essential
(25:30):
oils tiny amounts. And it is, it does have this
very lovely vanilla kind of coconut lavender percent, but
they are predominantly water. So there are no nasties in them.
There are no harsh preservativesand they're made in New Zealand,
which is really clean and we have a fantastic manufacturer
over there. The popularity of the wipes I
(25:51):
guess speaks for itself. So we're really proud of these.
Then we have, let's see, let's hold these two things up.
So we have the leave in conditioner and then the coat
mask. Do you want to talk about the
difference between these two things?
Yeah. So the leave in conditioner was
that our OG conditioner that we brought out.
And the reason I love a leave inconditioner is it functions.
(26:12):
Think of a moisturizer that you would use on your own skin.
Say you've had a bath or you've rinsed yourself.
You pop a moisturizer on your skin.
It's the same thing. So it's actually there to
moisturize the skin. And yes, it's going to
moisturize the coat as well. And you only need the tiniest
amount. You kind of spread it all over
the coat and like you would withthe human hair care products,
(26:33):
but massage it right down to thecoat.
Don't go and clump a big amount on there because it will get
greasy because it is very moisturizing.
So start small. You can do it on damp hands and
kind of walk your hands through it.
Some people want to rinse it out.
That's OK if that suits your needs better, but you can use it
after a while after a rinse off and after a bath.
(26:54):
And then the coat mask came out a few years later as a far more
intensive conditioning treatment.
It is probably my favorite product of the range.
And you have to think of it likea a hair mask.
So you pop it on when the coat is wet.
You don't always have to shampoo.
You can sometimes just do it like if your dog doesn't get
shampooed, you can rinse it off,pop the coat mask on, give your
(27:18):
dog something distracting to do for five to 10 minutes, like a
lick mat, Go for a walk, let it really soak into the coat and
into the skin and then rinse it off.
And this coat mask turns that that coat into basha.
It's got C buckthorn oil and Cupowazu, and it's intensely
(27:38):
moisturizing for the skin and creates a beautiful shiny coat
as well. We had to use it this last
weekend because Toby found himself in a ginormous pile of
deer poop and I used the coat mask and you're right, his is so
soft. And then we also have our little
poncho and this is great becauselike you said, give them
(27:58):
something to do for 5 minutes. You can just put this on them
and give them a little lick mat or whatever and then it's
covered. They're not licking it.
And then, you know, you can use this to to let them kind of walk
around and dry in. And Toby isn't not necessarily a
fan of it, but man, Fitz will walk around in his forever.
It's so funny. It cracks me up.
And they're so. Soft, it is the bamboo.
(28:22):
It's really soft bamboo. And it's I made those as
something to help people and their dogs after bath time or
after a rinse off or after a swim, because when they it's got
the buttons underneath. So when they shake off after
being wet, all the moisture stays inside the towel, which is
stops your car getting wet, stops your house getting wet and
(28:43):
they feel really lovely and cozyin there and it dries them
beautifully too. So it's the the ultimate post
bath post swim accessory. It's it is wonderful for the
splash zone afterwards because the the flying of the water is
always a thing that was a size small that I just held up.
This one is a size medium. This one is fitzes.
(29:04):
So they do run a little bit big guys.
Toby is about 12 lbs and the small is a little bit big for
him. But Fitz is about 50 lbs and the
medium fits him perfectly. And it does have like the bungee
part here around the neck so youcan tighten it up so they can't
slide out of it. And then as she said, the snaps
right here so that it stays closed under their bellies and
(29:26):
stays on them so nicely. It's just so great.
Even on rainy days, I like to keep it on my back porch for the
days that it's rainy. And then they come in and I just
wipe their feet off the wipes and yeah, throw the little thing
over them. And then everybody's dries and
gets great and it's just a, it'sa nice little combination.
And then the other thing that I really like is the Cologne.
(29:47):
This is just so wonderful, especially after Toby decides to
roll in something. Maybe we're able to just wipe it
off with the wipe, and then we can spray a little bit of this
so that stinkiness just goes away that much more quickly.
But it's just, it's just, I don't know, everything is so, so
fresh and not, not overly feminine, Right?
(30:09):
Yeah. And that's what a very neutral
scent. Exactly.
And it's made with very small amounts of essential.
Oil in a water based so it's alcohol free.
So it's not a perfume and it's not going to last for days and
days and days. You can use it as often as you
like and it's there to give thema bit of a fresh smell.
And not everyone wants to use a Cologne and that's fine.
(30:29):
But sometimes you'll need a spray around around that.
But when they've had a bit of a cleanup and it is a really nice
refreshing way to do it as opposed to all these pet
colognes that have been out for so long that that have that very
artificial smell. And when you combine that smell
with something pungent as as a bet tech, you would know what
I'm talking about. When there's a poo and you
(30:51):
combine it with like a syntheticsmelling Cologne, it's a
terrible combination strawberry or a cherry or not a good mix at
all. So this is this is really light.
It almost smells like a day spa.And I have so many of our
customers saying, well, actually, actually I use it
around my room or I spray it on myself.
But it is all safe ingredients and and very lightly scented so
(31:14):
that it's tolerated by everyone.And then last but not least,
open this one. I had to buy a new one because
this is probably. Yeah, this one's brand new.
This one is my favorite one. We already went through an
entire tube of this since you sent it to us.
This is the sensitive skin cream.
I love this for somebody who hasan all white dog and a mostly
(31:35):
white dog with red spots. You need this stuff constantly.
Allergies, you know, rashes, allthe things that they get, they
get a little bit red, they get alittle pink, they get it on
their nose and they're sneezing and all the things and it's
like, OK, what can we do to combat this?
One dog goes with Benadryl, the other dog gets a cyto point
injection. But having this.
On top of. That is game changer.
(31:57):
It's game changer because they don't feel that need to itch it
as much. I've used a lot of skin care
products over the years, especially with Toby, and this
has just been like magic in a bottle.
Absolutely love. This thank you that's awesome
it's part of our sensitive skin range.
So we have a range of fragrance free products, which has a
(32:18):
fragrance free wash and a fragrance free leave in
conditioner and then the sensitive skin cream and that
cream is there it's designed to be used really early on, say
before you need to put a topicalsteroid on your dog or before
they need any medication. This is something you can kind
of keep in your first aid kit athome, in your in your grooming
kit at home. It's there as soon as you notice
(32:40):
a bit of redness, as soon as younotice a bit of an itch when
it's really mild very, very early on, you put this on, it's
intensely moisturizing. It's got natural soothing and
anti-inflammatory agents that are that are there to kind of
just help the skin calm down a little bit.
And hopefully if you use it early enough, it will prevent
(33:02):
things from getting worse. But obviously if the skin is
oozing or really red or looking moist or really, really itchy,
you've got to go to your vet. This is not here to replace
medications and topical prescription creams.
It's there almost as like a preventative, so to be used very
early on as soon as you notice abit of an itch or a lick
(33:24):
happening. Yeah, definitely.
And I should maybe mention that again, guys, I was a vet tech
for a very long time. I know what it looks like when
we get to the point of we probably need a little bit of
assistance with medication or some kind of injection.
And like I said, Fitz is on the side of weight injection year
round. This is just kind of used as a
bonus to help us get through those itchier seasons, which for
(33:47):
us is spring and fall, because in the Midwest, that's when all
of the things die and all of thethings bloom.
Which one is your best selling product out of all of them?
I'll. Give you our top few that the
wipes are definitely our hero products and the brand is most
known for the wipes. You see them in vet clinics and
and people's homes. And then we have our our Wii
(34:08):
cleaner, which is an enzymatic Pcleaner for dogs and for cats,
we've got a dog version and a cat version.
It contains a natural enzyme that neutralizes the odor of
urine. You can use it when you're puppy
training. You can use it.
The cat version you can use to clean litter trays, but you can
also use it to clean up any pet messes.
It's fantastic for vomit or any other spills from your pet.
(34:31):
Super popular and it doesn't have that harsh chemical smell
that a lot of urine cleaners have.
It smells like a day spa. So it's very lightly scented,
very natural, very non irritating, works beautifully to
neutralize that odor. And then we have a supplement
range here in Australia, which will eventually be coming to the
US So watch this space, how conditioners are also really,
(34:54):
really popular. We've got a bomb, which is like
great for paws and noses and those kind of really dry
roughened areas. And yeah, those are the products
that that stand out as the most popular, I guess because people
are using them the most often. But the products work as a
system and that's why I developed them and that's why
I've brought out things I've brought out because they're
(35:16):
designed to be used as part of awider system in an attempt to
try and create a healthy skin barrier.
So every product that's there, I've formulated myself, I've
worked with our chemists to create these products, where
I've gone and researched all my ingredients based on my clinical
experience. And then our chemist has
obviously brought that to life. Every single product in our
(35:38):
range, whether it's an accessoryor the skin care product, is
being designed by me as a clinical veterinarian and as a
as a pet parents to try and makepet people's lives easier.
If somebody wanted to get started with a new skin care
routine, recommend three products and tell them exactly
how to use them. I would say a packet of wipes,
(36:01):
the right brush, and a conditioner.
You can choose if you want to spray conditioner or a creamy
leaving conditioner depending onyour pet's needs and what you
prefer using. But those three, I would use the
wipes to spot clean them, freshen them up, wipe the paws
after they come inside. You'd be really surprised how
dirty your dog's paws are by theway.
A lot comes off there. You don't want that on your
(36:22):
couch or on your bed and your house will be so much cleaner if
you get into that habit. I keep a pack at my front door.
Then I would also wipe them around their bottoms after they
do a poo and wipe them also around their mouth after they've
eaten because that stops any kind of food sticking around the
lips, which can also 'cause dermatitis.
I wipe around the face, not not in the eyes, but around the
(36:46):
facial area. Just don't kind of squirt the
stuff in the eyes, even though we've never had a reaction.
That's it. They're not developed
specifically for that. And then you can wipe them all
over and give them a freshen up.And then after that I love to
take a brush out. So I will use a slicker brush,
which is great for long haired dogs.
Or we have a rake, which is great for dogs that have a heavy
(37:07):
undercoat. A slicker brush.
She's pretty versatile, can be used most coat types and then
give them a daily brush. So if you've got a dog that
sheds, do it outside, so the hairs are going outside.
If you've got a dog that doesn'tshed, do it wherever you want.
Get your dog into that habit of a daily brush and understanding
how positive that connection that you're building with your
dog through brushing is. And then you can, sorry, I've
(37:29):
missed before the brush, you could spritz the conditioner.
So if you've got a spray conditioner, spray it on or if
you've got the leave in tiny amount on damp hands and kind of
walk it through the coat and then follow with the brush.
You don't necessarily necessarily need to use the
conditioner every day. You can kind of alternate.
You can use it once a week. You really have to be guided by
your dog's coat type and what their skin needs are.
(37:50):
But you should really make it a non negotiable with the brushing
because that is going to be the number one thing you can do for
your pets skin and coat. On top of all of this, you
donate a percentage of your profits to the RSPCA and other
animal charities. Why was giving back such a non
negotiable for you? I wanted to create a range of
products that serves a purpose, obviously from a skin care point
(38:13):
of view and a pet care point of view, but also from a social
responsibility point of view that no matter what we do as a
company, we're always trying to help those pets in need.
So we donate products to shelters, we do financial
donations to shelters. We we really pride ourselves on
on that giving back part of our business.
(38:35):
We're B Corp certified as well. So, so that's all part of, of
that kind of great greater social and environmental
responsibility that we adhere to.
If we can donate to the sheltersand we can make those lives of
those pets in need easier, then that's what makes it all worth
it. In the US, we've partnered with
waves and walks at the moment. So we're, we're really excited
(38:58):
that that partnership is, is happening.
And then we, we continue to donate to animal charities, no
matter how small or big they are.
We are always willing to lend a hand to give you back as.
Such an important thing to me, and I love to give back wherever
I can. And hopefully one day when we
get this on the road in the RV and we're living that podcast
(39:19):
life, the goal is to set up those events where we're giving
back to rescues and small businesses that donate in the
communities. Like there's so much that we can
do to make the lives of those pets who are not in homes
easier. And a little bit of kindness
goes a long, long way. Absolutely.
You have managed to balance a clinical career, Media presence,
(39:41):
and product development. How do you manage all of it
while staying true to your mission at the same time?
That's a tough one. I think like I've always been a
really busy person and, and somebody who's always had big,
far reaching goals of things that I that I want to do in
life. And I think being a clinical
veterinarian is what grounds me through all of this.
(40:01):
So I still, I still work in the hospital.
I work in a busy emergency department here in Sydney,
Australia. I always tell people that that
is. My day off.
Even though most people would not define working in the
emergency room as a day off, thereason I say it's my day off is
because it is the the time that I truly connect with everything
(40:23):
that means the most to me in terms of my career and my
professional side of my life. That day when I get to save
lives and I get to help people get their pets back home to them
and I get to relieve suffering and I get to see a dog going
home to their their pet owner smart, you know who's smiling
(40:45):
and the tail is wagging And now they reunite.
I mean, it's just it is my favorite day of the week and
balancing that with what I'm doing in this brand where I know
that we're making a difference to to the lives of pets.
No matter how busy I am, those things kind of keep me going
because when I get a review froma customer saying, Oh my
(41:07):
goodness, my dog's skin has never looked so healthy or
they've their itching has reduced or they are not not as
smelly and thank you so much or the house doesn't smell of urine
anymore. All these things where I've
taken my experience as a pet parent and my experience as a
clinical vet and I'm giving it to others.
(41:28):
That's combined with what I do in the hospital, no matter how
busy I am every single day, it just keeps me going back for
more. I miss working in the clinic.
It was my favorite too. It it really is a special
relationship that you get to have with people and their pets
to bring them a little bit of joy or comfort in their day when
(41:49):
it comes to their pets. Because nobody knows better than
us that relationship that we have with our pets and how much
we love them. Being able to provide that
comfort that we would want for ourselves is is such an
important job. So I love that you're still able
to have that in your in your life.
Yeah, this is a special privilege we have to work with
(42:10):
animals. It really is.
What advice do you have for pet parents who would like to
advocate more confidently at thevet or make more intentional
health decisions at home? I would write things down.
I'll type things so that you've got a really clear picture of
what you've noticed at home withyour pet.
(42:31):
Whether this is something chronic or something acute,
write it down. Take videos.
So if your pet is doing something unusual, video it.
No matter how silly you feel, take a video.
So if you've got that documentedin writing, in video format and
photo format and you go to your vet with that clear report of
(42:52):
what's going on, it's going to help you advocate for your pet
better. Because in a clinic setting, it
can be stressful. Your, your pet might be stressed
and you're worrying about them. You might be hearing medical
terms that you don't understand and you're getting overwhelmed.
You might be feeling really emotional and really nervous
about what information the vet may be sharing with you.
(43:13):
But if you go there with a clearmind and everything is
documented and you present that information to your vet, it's
going to make you feel less anxious because you know you
haven't missed anything. And it's going to make your vet
so your vet's job so much easierbecause they can clearly see and
understand what's been going on at home because you are the
(43:34):
person who knows your pets best.And there are so many times
where a pet parent will be telling me that my dog was doing
this at home and now he's come to see you and he's not doing it
anymore. And I'm really limited as a
clinician in terms of trying to problems of what's been going on
if I can't see it and I don't have a clear story.
(43:55):
So if you can provide that very concise, clear detail to to your
vet, it's going to make things so much easier for you and for
your clinician as well to work out what's going on with.
You absolutely looking ahead, what's next for Dog by Doctor
Lisa? Do you have new products, new
ideas in the pipeline? What do you got?
Always new products coming. My mind is buzzing with things
(44:19):
and I take a lot of feedback from the vet techs and the
nurses and the and the vets in terms of what's needed in the
industry. So we will be launching a dental
product. I'll keep it very broad that
will be coming out later this year.
Very excited about that. And then we've got some new
products coming out in the supplement space, which is
(44:40):
exciting, and some new cat products coming out.
So yeah, a lot is happening. That's very, very exciting.
Well, Doctor Lisa, thank you so much for taking the time to chat
with us. What would you like to leave the
listeners with? I.
Want to tell people to just treasure those moments you have
with your pets because you neverknow how long they're going to
(45:01):
be in your life. Make them the best moments they
can be. Enjoy it as hard as it can be
having a pet. And I'm not discounting that.
I mean, I'm having issues with toilet training my dog at the
moment. We all go through it.
But if you focus on the joy thatthey bring you and remind
yourself that life is short for them, unfortunately.
(45:23):
And if we can provide them with the best preventative care, that
life is going to be as good as it can be.
And they fill our lives with so much joy.
So just hold on to that and be present in all.
Those moments, love that so much.
Thank you again so much for being here you guys.
Check out the link in the description.
(45:43):
You can use code Emily 15 to save 15% on your purchase with
dog by Doctor Lisa. And remember, be kind, spread
joy and don't bathe your dog toomuch and we'll see you next time
on straight up dog talk. If you've been feeling like no
one really understands what you're going through with your
(46:03):
dog, it can feel really isolating and heavy carrying all
that weight by yourself day after day.
That's why I created a free community, a safe space where
you can the hard stuff, get support, and be surrounded by
people who truly get it. You'll find the link in the show
notes below. Thank you for listening to
Straight Up Dog Talk. Remember, new episodes drop
(46:25):
every Monday and Wednesday. I'll see you next time.
What if your dog's baths are doing more harm than good and
actually causing the skin issuesyou're trying to fix?
Welcome to Straight Up Dog Talk,the podcast helping burned out
pet parents who feel stuck with their pup.
Finally let go of the guilt, Learn to communicate and build
the bond you've always dreamed of through a partnership based
(00:20):
approach that combines training,nutrition and enrichment instead
of chasing the quick fixes that don't actually work.
I'm Em. And in this episode, you'll
learn how to protect your dog's skin barrier so you can prevent
itch, odor and irritation, how to keep your dog clean between
baths using that backed productsand simple routines, and how to
(00:42):
build a healthy grooming routinethat actually supports long term
skin health. Because healthy skin isn't about
more baths, it's about better care.
You have spent years matching rescue pets with families on
Doctor Lisa to the Rescue. What's the one story that stayed
with you and what did it teach you about connection?
There was this little girl and she was terrified of dogs so bad
(01:08):
that she couldn't even be withinsay 10 meters of a dog without
panicking and just running into her parents arms, crying,
running the other direction. And her parents were smart
enough to do some research and they spoke to some people nearby
in their community and their friends and family and everyone
suggested to get a dog. So I met these people at the
(01:28):
shelter and, and this little girl, she was terrified, like
really terrified to her core. And we ended up finding a dog
that had the right personality for her, was a young dog, but
not too boisterous, just calm and just connected so well with
people. And it just stuck with me that
(01:50):
when we introduced that child tothat particular dog and she put
her hand on that dog for the first time.
I mean, she hasn't really ever touched a dog.
And this connection between the two of them was so powerful.
I knew at that moment it was going to be OK.
And then I I went back to their house and settled this little
girl in with her dog and, and showed the family what to do.
(02:14):
And then when followed up with them a little while later, and
this was this child was a different person, that dog made
it into her heart, that fear wasgone.
They were inseparable. I will never forget it.
And I I tell people this all thetime, that if you have a child
that's scared of dogs, the best thing you can do for them is get
(02:37):
them their own. And yeah, that is one of the
stories in the show that that made a huge impact on me.
That's a really cool story. The relationship between kids
and dogs is so special. I had a golden retriever growing
up. His name was Vince and he was my
best friend. I loved that dog so much.
I lost him when I was 16 years old and and that changed the
(02:58):
course of my life. So I think that those
relationships with our pets whenwe were young is so, so
important. So I love that you were able to
change the trajectory of of a young lady's life so early on by
helping her with that. Such a beautiful thing, really.
In your opinion, what do you think the vet's role in helping
families choose the right dog is?
(03:19):
Are there red flags or green flags that you look for during
adoptions? I think for me it's so much
about what that family wants, what that person wants, what
they have in their lifestyle, how much they can give the dog.
I think these are the most important things to establish
1st. It's not so much what dog do you
(03:39):
want, what dog do you imagine inyour life, It's what can you
actually give to that animal Because there is a reason these
animals are in shelters in the 1st place and we never want them
to end up there ever again. So when they find that home,
that family it needs to be for life, establishing how much they
can give the animal is for me the most important part of the
(04:02):
of the whole thing. The rest of it all will work
out. We'll find the right animals,
that many dogs in shelters, you will find the right one.
But you have to be able to give your all to that dog.
That dogs had a hard life. They need something better.
And if you can't do that, don't get a dog.
It sounds pretty. Flum I love that because there
(04:24):
are so many dogs and shelters and it's literally because
people get a dog. It doesn't matter what breed it
is, If they don't know anything about the dog or the breed or
its genetic needs or any of thatstuff, they are going to fail
because they don't know what to do with the dog.
And instead of learning or asking questions, the dog goes
to the shelter because dogs are disposable.
(04:46):
Unfortunately, they're disposable and people just say
forget it, we'll start over. And then they get another dog
and they do the same thing and they get another dog and do the
same thing. And it's like maybe ask for
help? Somewhere here along the way,
100% and you know what? For me, it's, it's not so much
about saying you should only rescue dogs and you can't get it
(05:06):
from a breeder because ultimately people are going to
get dogs from dog breeders and that is OK.
People are also going to get dogs from shelters and that is
OK. What the most important part is
to make sure whatever dog you get does not end up in a
shelter. So whether you're getting a dog
from a breeder or you're gettinga dog from a shelter, if you
can't give the dog what it needs, if you haven't got the
(05:29):
right education, it's not going to work.
Look out for anyone. So my mission is really to help
all dog owners. I'm not just pigeonholing myself
to those who are adopt owners because there there are a lot of
people who go to breeders too. And everyone, every pet owner,
needs to have the right education so those dogs don't
(05:50):
end up where they shouldn't be. No, I completely agree with you.
If you're going to prepare somebody and they said what's
the difference between adopting a rescue and getting a dog from
a breeder, where would you steerthem as far as education in
those directions? I really try and take a very
diplomatic approach with it because ultimately as a vet, I'm
going to be helping everyone. I want to be able to support all
(06:13):
types of places where people canget dogs for me.
If that person can really understand outstand the
implications of, say, getting a dog from a breeder and what type
of breed that is and what that dog needs for its particular
breed versus OK, you're getting a dog from a shelter.
What is its background? Does it have any extra special
needs? Has it had a history of trauma?
(06:33):
Are you going to have to help rehab that dog?
Are you getting a puppy? Because ultimately, if you get a
puppy from early on in their life, whether it's from a
breeder or a shelter, they're both going to be amazing.
You're going to have almost a clean slate to work with that
dog. It really depends.
Adult medical issues, previous trauma?
(06:54):
Or is it a puppy? In which case there is a lot
more flexibility but also a lot more hard work.
What do you think the biggest responsibility be about having a
pet? It doesn't matter if it's a dog
or a cat or a bird, any kind of pet.
What do you think the biggest responsibility a pet owner
should consider is? I'm kind of biased in the sense
that I see all the people who end up with medical bills that
(07:18):
they can't afford or they weren't expecting because they
got this pet thinking it's low maintenance.
I can, I can finance this right now, but they don't necessarily
think of a year's time or five years time or 10 years time.
Not understanding the medical costs that you may incur by
having a pet, no matter what petit is.
(07:39):
And people not taking out pet health insurance because they
think, oh, it's so expensive andthe chances are so low.
And ultimately underestimating the cost of of veterinary care,
which is a whole nother discussion and a really
challenging thing for us as vetsto navigate.
But that would be my number one piece of advice is think about
(08:02):
what what this animal is going to cost you over their life.
The same thing with kids and just people in general.
You never know when there's going to be an accident, an
injury, anything illness. The other day I think I saw that
one in every four dogs gets cancer.
Now that's insane. And cancer treatment and dogs is
expensive and sometimes insurance doesn't cover that.
(08:24):
It's definitely something to consider when you're looking at
getting a dog. My dog Toby, he just upgraded to
a grade 4 heart murmur and we had to start getting compounded
medication for him. It means $90.00 for a bottle of
it. It's not cheap and that's every
month he has to have two medications.
(08:44):
The other one's only like $20 a $110 a month to make sure that
he doesn't have fluid around hisheart and he can breathe because
the other option is not great. So 100%.
It's just cost is definitely a very important thing and I do
think a lot of people don't think about it.
And even not in veterinary bills, but collars and leashes
(09:05):
and skin care products and all the other things.
Food, What are you going to feed?
Are you going to do filtered water or tap water?
There's all kinds of expenses that are wrapped up in taking
care of a pet. We don't have to buy them school
supplies or clothes. They're not as expensive as
children, but they're still expensive.
I think as vets, one of the hardest conversations we have
with people is those financial conversations and the cost of
(09:28):
treatment and people really needing to learn and understand
that the care that pet is getting in a hospital for
animals is very similar to what you would get in a hospital for
humans. So we have the same type of
equipment, we deal with very similar types of diseases.
People are expecting outcomes like they would for their own
(09:51):
human children because pets are part of their families.
So educating pet owners around the cost of veterinary care and
the requirements of veterinary care is a huge part of it
because that relationship with apet owner and their vet is
really important. It is so important that that's a
positive relationship built on trust because ultimately our
(10:14):
jobs as vets is to advocate for the animals and be that
intermediary between a pet parent and their pet child and
be the voice for that animal and, and kind of help them
navigate that healthcare journey.
And if you don't trust your vet,it's never going to work out.
Yeah. Definitely some of the hardest
conversations I ever had in my life was being a vet tech and
(10:37):
having to explain, OK, this is what treatment costs and this is
what palliative care costs. And you know, where are we on
this and what would you like to do?
And sometimes people start with treatment and then they move to
palliative care and sometimes they start with palliative care
and they just, you know, ease oninto the pet's end of life.
And, and that's really difficultdecision.
(10:57):
And having that support and understanding without judgement
is so important because they're making a really hard decision
about a life. And I think that people don't
consider that enough and people get negative and jump on them
for their decision. Not everybody can just pull
$15,000 out of the bank to treatcancer, and that's that's
(11:20):
expensive. And that's OK.
And and that as well is our job as vets to to help people learn
that it's OK what you choose as long as that animal quality of
life is at the forefront and that animal is not suffering and
that animal is getting the best out of their life, even if it's
(11:40):
shorter than you would otherwisewant.
Yeah. Yeah, I agree with you.
Let's talk a little bit about your product line now.
This is, I've been waiting to have this conversation with you
because skin care in dogs is something that I think that gets
overlooked a lot and misunderstood a lot.
I have some of your products here.
We'll show those a little bit later and kind of get into the
(12:01):
specifics of those. But you created Dog by Doctor
Lisa to fill a gap in gentle, sustainable grooming.
What made you decide to develop your own product?
I've spent a lot of time workingwith other brands, but realized
very quickly through that, that there was no one really
dedicating attention from a, from a veterinary point of view
(12:23):
in terms of preventative skin care.
Everything was therapeutic basedskin care.
And that's OK and that's definitely needed.
But my whole approach to everything I do as a vet is
trying to prevent things from happening in the 1st place.
And I saw this opportunity to dothat in, in the, in the skin
care and grooming space. And I like to call it skin care
(12:44):
because grooming seems like it'sjust cosmetic and just about how
they look and how the coat looksand, and that that is the cream
on top. The most important part is to
actually treat the skin and helpthe skin function how it should.
And then, naturally, I hope a healthy coat will follow a.
Lot of skin care grooming products are full of chemicals.
(13:05):
What ingredients did you intentionally leave out and why
does that matter for our dogs skin and health coat?
I've left out really harsh preservatives, drying soaps,
artificial fragrances. I can rattle off a whole list of
very technical terms for all thenasties.
And the reason that that was so important to me is that's where
(13:27):
the human skin care space is heading.
That's where a lot of the research in the human space is
going. Why is the PET space lagging so
far behind? Skin disease is a massive
problem in pet. It's one of the number one
medical problems we treat. Their skin is exposed to so much
more than ours is. Their skin is thinner than ours.
(13:48):
They're walking closer to the ground, they're not wearing
clothes. They're in contact with their
environment so much more than weare and it baffles me that that
wasn't something that was ever really a focus on for skin care
and shampoos and and grooming products for dogs.
I was inspired by my own human children's journey with eczema.
(14:11):
All four of them had eczema and I learned a lot through trips to
the dermatologist and products that I used on their skin helped
me develop this range of products for pets.
Because ultimately the skin needs to function as a barrier,
whether it's on a human being oran animal.
And if it's not functioning properly, that's when the the
(14:34):
cycle of of allergies and infections and and long term
itchiness and skin problems. Develops How do your products
support common skin or coat issues, especially in dogs like
Toby who are prone to allergies or sensitivities because they
have a white coat? The premise of a lot of the
products we make is around moisturizing and keeping that
(14:55):
skin barrier hydrated and preventing dryness, because
dryness is the ultimate enemy here.
If that skin is dry, then that skin is not serving as a barrier
like it should. So the kind of backbone of the
products we make is focused on keeping the skin hydrated so
(15:18):
that it can function exactly howit's supposed to.
Let's talk a little bit about that.
This is exactly where the indication falls a little bit
short on the skin barrier with dogs and the natural oils and
people bathing their dogs at a frequency that's sometimes a
little bit outrageous just because they don't know.
The dog starts to smell, they throw it in a bath.
Three days later, the dog startsto smell, they throw it in a
(15:40):
bath. But what they don't realize that
they're doing is they're eliminating that skin barrier
and they're depleting those natural oils, which then is
speaking their dog smell more. So your products help with keep
the moisture and keep the barrier protected and all, all
that kind of stuff. But frequency, how often, what
products can generally like assist with that the most and
(16:01):
just give a little bit of education in this area?
The product we launched our business with, with these dog
whites, they're probably the most popular dog white brand in
Australia now that they're in the US, which is really
exciting. And the reason I brought out
those wipes is because people are all have their dogs on their
beds. People have their dogs on their
couches at home. Dogs are really up there with
(16:25):
the humans in in the household. That is actually where this
washing and over washing cycle started from in the 1st place.
Because the dogs are walking around, rolling in who knows
what and their little paws are pretty dirty when they come back
inside after a walk and then they're up on your bed and
you're not going to get into your bed with your shoes on.
(16:45):
So that's where people started this whole routine of washing
their dogs too often, not realizing that, OK, the more I
wash them, the more I'm going todry out the code, remove those
oils create the cycle of an unhealthy skin barrier and an
unhealthy skin barrier is smelly.
So then they smell and then theywash them again.
(17:07):
And it's the same as if you washyour hair every day.
If you wash your hair every day,you're going to wash it every
day. But if you can stretch it out,
your hair is going to get less greasy and less smelly and more
shiny and look better. It's the same thing with dogs.
And I, I developed these wipes to be that sort of go between
bath time so that you could wipethe paws when they come in after
a walk, clean their face after they've eaten, wipe around their
(17:30):
back end after they've made a little bit of a mess and, and
freshen up the coat. And combining that with a daily
brush and some conditioner as required will will make you
their skin so much healthier andso much less smelly that you
naturally just won't need to wash them as often.
For a regular dog, try to keep it every four to six weeks.
(17:52):
There are obviously dogs that have special needs and they may
need medicated shampoos and things or they may be show dogs
and they've got to kind of do their things.
Does have to be on an individualbasis.
But if you've got a dog with healthy skin and no skin
conditions and they don't need to visit the groomer.
So say for example, they're a short coated dog, you don't
really need to wash them at all.You can wipe them down, you can
(18:14):
put some conditioner as long as you're brushing them.
That's the number one thing. If you've got a long haired dog
that needs to go to the groomer and and it's really important
that you maintain that. I'm a huge advocate of having a
good dog groomer. They're they're a big part of of
keeping your dog's skin and coathealthy.
But a long haired dog maybe every four to six weeks for for
a tidy up, sometimes a bit longer.
(18:36):
It just depends on their individual coat.
I. Am such an advocate for the not
bathing thing. Fits my bigger dog.
He has a short coat and honestly, besides rinsing his
feet off or wiping his feet off with the wipes, which I have
right here, I should have brought an open back over.
I don't know why I didn't do that.
They smell so good. And they are, they're really
(18:57):
big. Like I love the how big they are
and how much they unfold and howmuch you can see the dirt in
them. And I like that.
If it's spring or fall and there's lots of pollen in the
air, I can just kind of wipe himoff and help him with his
allergies a little bit. But besides rinsing his feet
here and there because he's gotten too muddy, he doesn't
roll and stuff. He he just runs, you know, like
(19:18):
his feet might get dirty. We can clean those off, that's
fine. But I honestly couldn't tell you
the last time I gave him a full bath.
Yeah, and I bet he doesn't smellvery much.
Either he doesn't smell at all. Yeah, he doesn't smell at.
All and if you're using the right brush and you're removing
those loose hairs and you're kind of removing any dander and
(19:39):
kind of surface dust with the wipes, you can give him a little
spray with some conditioner as required.
And and that's all you need to do.
Obviously, if you've got a long hair, I've got some rescue
poodle crosses and so they've got really long coats that they,
and they go to the groomer everysix to eight weeks and that's
perfect. But in between that I don't give
(20:00):
them a bath and, and their coat is totally non smelly.
They visit the groomer to maintain the length of the coat
and get get it all trimmed up, but not because they're
smelling. That's what I'm trying to
educate people with with our products is that if you can
reset your dog's skin and form anew bathing routine and bathing
(20:21):
cycle in conjunction with trips to your groomer, if you've got
that kind of dog, then you're going to have.
A dog that smells less, that hasa shinier coat and has a reduced
chance of allergies. Really incredible the difference
it makes between just constantlybathing the dog.
Yes, it helps, especially if they're in shed season.
Give them a bath, get some of that extra hair out.
(20:42):
That's a huge win for some people, especially those really
heavy coated dogs. But don't do it too often
because now all the hair is falling out, it's all over your
floor and you're vacuuming more and it's just, it's all the
things. Brushing.
Brushing is everything for me asa vet.
I would say that is one of the things that needs a lot more
education for in terms of its role in preventative care.
(21:06):
If you take the right brush to your dog's coat and really run
it through in all areas, the benefits of of that brushing,
firstly it removes that dead hair so it's not going to be
shed around your house. It's removing any surface dirt
and debris and dead skin cells. It's also helping spread the
natural oils that they do, they produce on their own coat.
(21:28):
It's going to obviously reduce matting if you've got a longer
haired dog and it's going to stimulate circulation in the
skin. So all of that is very, very
healthy and very, very importantin creating a better skin
barrier, smelly dog, a less hairy household.
So if you can find the right brush for your dog's coat and
(21:49):
from day one get into the habit of a daily brush or bathing
needs are going to be far. Reduced.
And it's something that if you do it right, like you said from
the beginning, you slowly implement that into your
routine. That becomes a little bonding
activity too. My dogs see the brush and they
come running. They know they're like, Oh yes,
this is a wonderful thing. Let me just sit there because
(22:12):
they're getting patents, you know, held with one hand and
they're getting brushed with theother and then we switch.
Each one gets their own little time to do it and they love it.
Toby has a little bit longer hair.
He has this weird, weird coat. I'm looking at it right now
because it's so hard to describe.
He has Pomeranian, Lapsa, Opsa, Chihuahua, and terrier in him.
So he's got this weird like 3 different levels of length, wiry
(22:35):
coat of hair, but he's got the palm in him so it like comes out
and clumps sometimes and it's just the strangest coat I've
ever seen on a dog. He'll just sit there forever and
let you brush him, which is so. Amazing.
And it's such a great way to inspect your pet's skin as well.
People don't realize how many times you will find lumps and
(22:57):
bumps and skin lesions or ticks,whatever it is just by your
daily brush because you are in such close contact with all
aspects of their skin that you will have a better handle on
your pet's health. Because brushing is a very kind
of intimate way of, of being up close with, with your pet and
inspecting their skin and code and understanding what's normal
(23:20):
for them and what's not. It's, it's a really
underestimated and underused part of, of taking care of pets
skin. And, and that's part of my
mission to try and help people understand that.
Let's talk a. Little bit about what I've got
here because I've got a quite a few things here.
Let's talk a little bit more about the wipes.
I love the wipes for anal glandstoo, because a lot of times you
(23:43):
don't you're a vet tech so of course you know how to do the
anal glands and you actually getthe juice out.
Being able to clean that off without having to do a full bath
is so helpful. My parents are always like,
we'll just do a bath afterwards and I took these over and they
were like, he smells good. I'm like yeah, these are great.
Aren't they So tired of that waswonderful.
(24:04):
They smell really good. That's another thing thing I
like about your products is everything has a very light
smell. It's not overwhelming.
I'm very sensitive to smells. So being able to open your
products and not feel totally overwhelmed by them is
wonderful. As I said before, the wipes are
very large and they're they're textured, which is also really
helpful because if you have to kind of rub a little bit, you
(24:26):
get that little bit more depth of cleanliness.
And they say on them here's the thing, gentle wipes for body,
muzzle, paws and butts. So it tells you exactly where
you can use them. Then down below it says you know
to keep them away from. Do not use for eyes, for
external use only and do not letyour pets eat these Which.
(24:47):
It's not because it's not because they're not that they
can lick them. That's fine.
They're non-toxic. I just don't want any animals
eating a lot of them and ending up with an obstruction of wipes.
But the special things about these wipes is.
That they are. Compostable so you can bury them
in the soil oil and they'll decompose and you can, depending
(25:08):
on your local council waste, youcan put them in the compost bin.
They are also very wet a lot wetter than baby wipes.
So if you squeeze them a lot of liquid comes out of each wipe.
So they do a really good job at cleaning the coat and the scents
in them are naturally derived, sent them in their essential
(25:30):
oils tiny amounts. And it is, it does have this
very lovely vanilla kind of coconut lavender percent, but
they are predominantly water. So there are no nasties in them.
There are no harsh preservativesand they're made in New Zealand,
which is really clean and we have a fantastic manufacturer
over there. The popularity of the wipes I
(25:51):
guess speaks for itself. So we're really proud of these.
Then we have, let's see, let's hold these two things up.
So we have the leave in conditioner and then the coat
mask. Do you want to talk about the
difference between these two things?
Yeah. So the leave in conditioner was
that our OG conditioner that we brought out.
And the reason I love a leave inconditioner is it functions.
(26:12):
Think of a moisturizer that you would use on your own skin.
Say you've had a bath or you've rinsed yourself.
You pop a moisturizer on your skin.
It's the same thing. So it's actually there to
moisturize the skin. And yes, it's going to
moisturize the coat as well. And you only need the tiniest
amount. You kind of spread it all over
the coat and like you would withthe human hair care products,
(26:33):
but massage it right down to thecoat.
Don't go and clump a big amount on there because it will get
greasy because it is very moisturizing.
So start small. You can do it on damp hands and
kind of walk your hands through it.
Some people want to rinse it out.
That's OK if that suits your needs better, but you can use it
after a while after a rinse off and after a bath.
(26:54):
And then the coat mask came out a few years later as a far more
intensive conditioning treatment.
It is probably my favorite product of the range.
And you have to think of it likea a hair mask.
So you pop it on when the coat is wet.
You don't always have to shampoo.
You can sometimes just do it like if your dog doesn't get
shampooed, you can rinse it off,pop the coat mask on, give your
(27:18):
dog something distracting to do for five to 10 minutes, like a
lick mat, Go for a walk, let it really soak into the coat and
into the skin and then rinse it off.
And this coat mask turns that that coat into basha.
It's got C buckthorn oil and Cupowazu, and it's intensely
(27:38):
moisturizing for the skin and creates a beautiful shiny coat
as well. We had to use it this last
weekend because Toby found himself in a ginormous pile of
deer poop and I used the coat mask and you're right, his is so
soft. And then we also have our little
poncho and this is great becauselike you said, give them
(27:58):
something to do for 5 minutes. You can just put this on them
and give them a little lick mat or whatever and then it's
covered. They're not licking it.
And then, you know, you can use this to to let them kind of walk
around and dry in. And Toby isn't not necessarily a
fan of it, but man, Fitz will walk around in his forever.
It's so funny. It cracks me up.
And they're so. Soft, it is the bamboo.
(28:22):
It's really soft bamboo. And it's I made those as
something to help people and their dogs after bath time or
after a rinse off or after a swim, because when they it's got
the buttons underneath. So when they shake off after
being wet, all the moisture stays inside the towel, which is
stops your car getting wet, stops your house getting wet and
(28:43):
they feel really lovely and cozyin there and it dries them
beautifully too. So it's the the ultimate post
bath post swim accessory. It's it is wonderful for the
splash zone afterwards because the the flying of the water is
always a thing that was a size small that I just held up.
This one is a size medium. This one is fitzes.
(29:04):
So they do run a little bit big guys.
Toby is about 12 lbs and the small is a little bit big for
him. But Fitz is about 50 lbs and the
medium fits him perfectly. And it does have like the bungee
part here around the neck so youcan tighten it up so they can't
slide out of it. And then as she said, the snaps
right here so that it stays closed under their bellies and
(29:26):
stays on them so nicely. It's just so great.
Even on rainy days, I like to keep it on my back porch for the
days that it's rainy. And then they come in and I just
wipe their feet off the wipes and yeah, throw the little thing
over them. And then everybody's dries and
gets great and it's just a, it'sa nice little combination.
And then the other thing that I really like is the Cologne.
(29:47):
This is just so wonderful, especially after Toby decides to
roll in something. Maybe we're able to just wipe it
off with the wipe, and then we can spray a little bit of this
so that stinkiness just goes away that much more quickly.
But it's just, it's just, I don't know, everything is so, so
fresh and not, not overly feminine, Right?
(30:09):
Yeah. And that's what a very neutral
scent. Exactly.
And it's made with very small amounts of essential.
Oil in a water based so it's alcohol free.
So it's not a perfume and it's not going to last for days and
days and days. You can use it as often as you
like and it's there to give thema bit of a fresh smell.
And not everyone wants to use a Cologne and that's fine.
(30:29):
But sometimes you'll need a spray around around that.
But when they've had a bit of a cleanup and it is a really nice
refreshing way to do it as opposed to all these pet
colognes that have been out for so long that that have that very
artificial smell. And when you combine that smell
with something pungent as as a bet tech, you would know what
I'm talking about. When there's a poo and you
(30:51):
combine it with like a syntheticsmelling Cologne, it's a
terrible combination strawberry or a cherry or not a good mix at
all. So this is this is really light.
It almost smells like a day spa.And I have so many of our
customers saying, well, actually, actually I use it
around my room or I spray it on myself.
But it is all safe ingredients and and very lightly scented so
(31:14):
that it's tolerated by everyone.And then last but not least,
open this one. I had to buy a new one because
this is probably. Yeah, this one's brand new.
This one is my favorite one. We already went through an
entire tube of this since you sent it to us.
This is the sensitive skin cream.
I love this for somebody who hasan all white dog and a mostly
(31:35):
white dog with red spots. You need this stuff constantly.
Allergies, you know, rashes, allthe things that they get, they
get a little bit red, they get alittle pink, they get it on
their nose and they're sneezing and all the things and it's
like, OK, what can we do to combat this?
One dog goes with Benadryl, the other dog gets a cyto point
injection. But having this.
On top of. That is game changer.
(31:57):
It's game changer because they don't feel that need to itch it
as much. I've used a lot of skin care
products over the years, especially with Toby, and this
has just been like magic in a bottle.
Absolutely love. This thank you that's awesome
it's part of our sensitive skin range.
So we have a range of fragrance free products, which has a
(32:18):
fragrance free wash and a fragrance free leave in
conditioner and then the sensitive skin cream and that
cream is there it's designed to be used really early on, say
before you need to put a topicalsteroid on your dog or before
they need any medication. This is something you can kind
of keep in your first aid kit athome, in your in your grooming
kit at home. It's there as soon as you notice
(32:40):
a bit of redness, as soon as younotice a bit of an itch when
it's really mild very, very early on, you put this on, it's
intensely moisturizing. It's got natural soothing and
anti-inflammatory agents that are that are there to kind of
just help the skin calm down a little bit.
And hopefully if you use it early enough, it will prevent
(33:02):
things from getting worse. But obviously if the skin is
oozing or really red or looking moist or really, really itchy,
you've got to go to your vet. This is not here to replace
medications and topical prescription creams.
It's there almost as like a preventative, so to be used very
early on as soon as you notice abit of an itch or a lick
(33:24):
happening. Yeah, definitely.
And I should maybe mention that again, guys, I was a vet tech
for a very long time. I know what it looks like when
we get to the point of we probably need a little bit of
assistance with medication or some kind of injection.
And like I said, Fitz is on the side of weight injection year
round. This is just kind of used as a
bonus to help us get through those itchier seasons, which for
(33:47):
us is spring and fall, because in the Midwest, that's when all
of the things die and all of thethings bloom.
Which one is your best selling product out of all of them?
I'll. Give you our top few that the
wipes are definitely our hero products and the brand is most
known for the wipes. You see them in vet clinics and
and people's homes. And then we have our our Wii
(34:08):
cleaner, which is an enzymatic Pcleaner for dogs and for cats,
we've got a dog version and a cat version.
It contains a natural enzyme that neutralizes the odor of
urine. You can use it when you're puppy
training. You can use it.
The cat version you can use to clean litter trays, but you can
also use it to clean up any pet messes.
It's fantastic for vomit or any other spills from your pet.
(34:31):
Super popular and it doesn't have that harsh chemical smell
that a lot of urine cleaners have.
It smells like a day spa. So it's very lightly scented,
very natural, very non irritating, works beautifully to
neutralize that odor. And then we have a supplement
range here in Australia, which will eventually be coming to the
US So watch this space, how conditioners are also really,
(34:54):
really popular. We've got a bomb, which is like
great for paws and noses and those kind of really dry
roughened areas. And yeah, those are the products
that that stand out as the most popular, I guess because people
are using them the most often. But the products work as a
system and that's why I developed them and that's why
I've brought out things I've brought out because they're
(35:16):
designed to be used as part of awider system in an attempt to
try and create a healthy skin barrier.
So every product that's there, I've formulated myself, I've
worked with our chemists to create these products, where
I've gone and researched all my ingredients based on my clinical
experience. And then our chemist has
obviously brought that to life. Every single product in our
(35:38):
range, whether it's an accessoryor the skin care product, is
being designed by me as a clinical veterinarian and as a
as a pet parents to try and makepet people's lives easier.
If somebody wanted to get started with a new skin care
routine, recommend three products and tell them exactly
how to use them. I would say a packet of wipes,
(36:01):
the right brush, and a conditioner.
You can choose if you want to spray conditioner or a creamy
leaving conditioner depending onyour pet's needs and what you
prefer using. But those three, I would use the
wipes to spot clean them, freshen them up, wipe the paws
after they come inside. You'd be really surprised how
dirty your dog's paws are by theway.
A lot comes off there. You don't want that on your
(36:22):
couch or on your bed and your house will be so much cleaner if
you get into that habit. I keep a pack at my front door.
Then I would also wipe them around their bottoms after they
do a poo and wipe them also around their mouth after they've
eaten because that stops any kind of food sticking around the
lips, which can also 'cause dermatitis.
I wipe around the face, not not in the eyes, but around the
(36:46):
facial area. Just don't kind of squirt the
stuff in the eyes, even though we've never had a reaction.
That's it. They're not developed
specifically for that. And then you can wipe them all
over and give them a freshen up.And then after that I love to
take a brush out. So I will use a slicker brush,
which is great for long haired dogs.
Or we have a rake, which is great for dogs that have a heavy
(37:07):
undercoat. A slicker brush.
She's pretty versatile, can be used most coat types and then
give them a daily brush. So if you've got a dog that
sheds, do it outside, so the hairs are going outside.
If you've got a dog that doesn'tshed, do it wherever you want.
Get your dog into that habit of a daily brush and understanding
how positive that connection that you're building with your
dog through brushing is. And then you can, sorry, I've
(37:29):
missed before the brush, you could spritz the conditioner.
So if you've got a spray conditioner, spray it on or if
you've got the leave in tiny amount on damp hands and kind of
walk it through the coat and then follow with the brush.
You don't necessarily necessarily need to use the
conditioner every day. You can kind of alternate.
You can use it once a week. You really have to be guided by
your dog's coat type and what their skin needs are.
(37:50):
But you should really make it a non negotiable with the brushing
because that is going to be the number one thing you can do for
your pets skin and coat. On top of all of this, you
donate a percentage of your profits to the RSPCA and other
animal charities. Why was giving back such a non
negotiable for you? I wanted to create a range of
products that serves a purpose, obviously from a skin care point
(38:13):
of view and a pet care point of view, but also from a social
responsibility point of view that no matter what we do as a
company, we're always trying to help those pets in need.
So we donate products to shelters, we do financial
donations to shelters. We we really pride ourselves on
on that giving back part of our business.
(38:35):
We're B Corp certified as well. So, so that's all part of, of
that kind of great greater social and environmental
responsibility that we adhere to.
If we can donate to the sheltersand we can make those lives of
those pets in need easier, then that's what makes it all worth
it. In the US, we've partnered with
waves and walks at the moment. So we're, we're really excited
(38:58):
that that partnership is, is happening.
And then we, we continue to donate to animal charities, no
matter how small or big they are.
We are always willing to lend a hand to give you back as.
Such an important thing to me, and I love to give back wherever
I can. And hopefully one day when we
get this on the road in the RV and we're living that podcast
(39:19):
life, the goal is to set up those events where we're giving
back to rescues and small businesses that donate in the
communities. Like there's so much that we can
do to make the lives of those pets who are not in homes
easier. And a little bit of kindness
goes a long, long way. Absolutely.
You have managed to balance a clinical career, Media presence,
(39:41):
and product development. How do you manage all of it
while staying true to your mission at the same time?
That's a tough one. I think like I've always been a
really busy person and, and somebody who's always had big,
far reaching goals of things that I that I want to do in
life. And I think being a clinical
veterinarian is what grounds me through all of this.
(40:01):
So I still, I still work in the hospital.
I work in a busy emergency department here in Sydney,
Australia. I always tell people that that
is. My day off.
Even though most people would not define working in the
emergency room as a day off, thereason I say it's my day off is
because it is the the time that I truly connect with everything
(40:23):
that means the most to me in terms of my career and my
professional side of my life. That day when I get to save
lives and I get to help people get their pets back home to them
and I get to relieve suffering and I get to see a dog going
home to their their pet owner smart, you know who's smiling
(40:45):
and the tail is wagging And now they reunite.
I mean, it's just it is my favorite day of the week and
balancing that with what I'm doing in this brand where I know
that we're making a difference to to the lives of pets.
No matter how busy I am, those things kind of keep me going
because when I get a review froma customer saying, Oh my
(41:07):
goodness, my dog's skin has never looked so healthy or
they've their itching has reduced or they are not not as
smelly and thank you so much or the house doesn't smell of urine
anymore. All these things where I've
taken my experience as a pet parent and my experience as a
clinical vet and I'm giving it to others.
(41:28):
That's combined with what I do in the hospital, no matter how
busy I am every single day, it just keeps me going back for
more. I miss working in the clinic.
It was my favorite too. It it really is a special
relationship that you get to have with people and their pets
to bring them a little bit of joy or comfort in their day when
(41:49):
it comes to their pets. Because nobody knows better than
us that relationship that we have with our pets and how much
we love them. Being able to provide that
comfort that we would want for ourselves is is such an
important job. So I love that you're still able
to have that in your in your life.
Yeah, this is a special privilege we have to work with
(42:10):
animals. It really is.
What advice do you have for pet parents who would like to
advocate more confidently at thevet or make more intentional
health decisions at home? I would write things down.
I'll type things so that you've got a really clear picture of
what you've noticed at home withyour pet.
(42:31):
Whether this is something chronic or something acute,
write it down. Take videos.
So if your pet is doing something unusual, video it.
No matter how silly you feel, take a video.
So if you've got that documentedin writing, in video format and
photo format and you go to your vet with that clear report of
(42:52):
what's going on, it's going to help you advocate for your pet
better. Because in a clinic setting, it
can be stressful. Your, your pet might be stressed
and you're worrying about them. You might be hearing medical
terms that you don't understand and you're getting overwhelmed.
You might be feeling really emotional and really nervous
about what information the vet may be sharing with you.
(43:13):
But if you go there with a clearmind and everything is
documented and you present that information to your vet, it's
going to make you feel less anxious because you know you
haven't missed anything. And it's going to make your vet
so your vet's job so much easierbecause they can clearly see and
understand what's been going on at home because you are the
(43:34):
person who knows your pets best.And there are so many times
where a pet parent will be telling me that my dog was doing
this at home and now he's come to see you and he's not doing it
anymore. And I'm really limited as a
clinician in terms of trying to problems of what's been going on
if I can't see it and I don't have a clear story.
(43:55):
So if you can provide that very concise, clear detail to to your
vet, it's going to make things so much easier for you and for
your clinician as well to work out what's going on with.
You absolutely looking ahead, what's next for Dog by Doctor
Lisa? Do you have new products, new
ideas in the pipeline? What do you got?
Always new products coming. My mind is buzzing with things
(44:19):
and I take a lot of feedback from the vet techs and the
nurses and the and the vets in terms of what's needed in the
industry. So we will be launching a dental
product. I'll keep it very broad that
will be coming out later this year.
Very excited about that. And then we've got some new
products coming out in the supplement space, which is
(44:40):
exciting, and some new cat products coming out.
So yeah, a lot is happening. That's very, very exciting.
Well, Doctor Lisa, thank you so much for taking the time to chat
with us. What would you like to leave the
listeners with? I.
Want to tell people to just treasure those moments you have
with your pets because you neverknow how long they're going to
(45:01):
be in your life. Make them the best moments they
can be. Enjoy it as hard as it can be
having a pet. And I'm not discounting that.
I mean, I'm having issues with toilet training my dog at the
moment. We all go through it.
But if you focus on the joy thatthey bring you and remind
yourself that life is short for them, unfortunately.
(45:23):
And if we can provide them with the best preventative care, that
life is going to be as good as it can be.
And they fill our lives with so much joy.
So just hold on to that and be present in all.
Those moments, love that so much.
Thank you again so much for being here you guys.
Check out the link in the description.
(45:43):
You can use code Emily 15 to save 15% on your purchase with
dog by Doctor Lisa. And remember, be kind, spread
joy and don't bathe your dog toomuch and we'll see you next time
on straight up dog talk. If you've been feeling like no
one really understands what you're going through with your
(46:03):
dog, it can feel really isolating and heavy carrying all
that weight by yourself day after day.
That's why I created a free community, a safe space where
you can the hard stuff, get support, and be surrounded by
people who truly get it. You'll find the link in the show
notes below. Thank you for listening to
Straight Up Dog Talk. Remember, new episodes drop
(46:25):
every Monday and Wednesday. I'll see you next time.
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