September 11, 2024 • 36 mins
Welcome back to another episode of Tailored Talks, hosted by Brad, co-founder of OMJ, alongside co-hosts Will Jones and Kendra Cheesman. In this special mailbag episode, the team dives into some of the most frequently asked questions they've received over the years about custom clothing and the clothing business.
Discover the do's and don'ts of funeral attire, tips on starting a clothing business, and the best menswear podcasts to follow. The team also shares insights on the modern trend of wearing pants without belt loops, where to find the best bourbon, and how to choose the perfect watch for your custom suit.
Whether you're curious about the average cost of a custom suit, the significance of a good fit, or the timeline for creating a custom garment, this episode covers it all. Plus, learn about the sources of inspiration for the team, the impact of their craft, and their preferred types of clients.
Tune in for an engaging discussion that not only answers your burning questions but also provides a deeper understanding of the world of custom clothing.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
Music.
(00:34):
Welcome back to Taylor Talks. I am Brad, your co-host and co-founder of OMJ.
To my right, Mr. Will Jones. Hey guys, how's it going?
And Ms. Kendra Cheesman. Hi, how are y'all doing? So every four to five episodes,
we kind of talked about, we wanted to do something a little bit interesting
and do a mailbag where we get questions that we've gotten just throughout,
(00:58):
our years or, you know, we get questions all the time.
People send questions through social media. We've had people email questions,
you know, some of the top things that I think will go a long way with helping
folks understand, you know, either custom clothing or even the clothing business.
The question I hear most is how do you start a clothing business, you know?
(01:20):
That one. Yeah, that one. That's a very easy answer, right? Yeah.
But it's something that I always enjoy answering our questions that we get.
It's kind of fun. I feel like I kind of learn and grow as people ask these questions.
It forces me to think about it, even though I know the answers,
but maybe give a concise answer to them. So really looking forward to today.
(01:45):
And then, you know, probably a little bit quicker podcast today.
And then we'll be back in two weeks.
So we'll get into it. First off, how are you guys doing this week? It's good.
Delated to be here. Okay. Yes.
We usually do these on Fridays. is. So, you know, it can go either way.
It can go either way. Well, we'll just get to it.
(02:09):
So kind of simple. We've printed out lots of questions. And one day,
perhaps we'll do a YouTube, Instagram Live at the same time.
So we're not there yet, but that might be cool as well.
So I'm just going to pick a question, kind of one that I get a lot,
is I have a funeral coming up and no black suit.
(02:31):
Is it okay to wear something else?
Black, you know, is kind of synonymous with funerals. Is it okay to wear something
else? Do you have to have black? And that is from Mr. Anthony Jay.
Well, for me, at least, I would say that it is okay to wear,
you know, a suit of a different color other than black, as long as you coordinate
(02:52):
the tie, say, to match the suit.
So if you've got like a darker hue of, say, blue or navy, then following that
up with a dark blue or navy tie.
And it sort of gives it an air of formality as well right yeah because i feel
like dark colors are best but then sometimes you have some funerals that like
(03:12):
it's actually a color dress code too,
sure like a real celebration of life yeah like you know sometimes people do
all white right and everybody in attendance has to do all white so it's so cultural
yeah like it's a cultural kind of thing like a rule of what you have to wear
so i think kind of following the guidelines but if there's no guidelines,
I think like a dark color.
Yeah, dark charcoal, navy.
(03:35):
You know, I kind of look at it as, you know, being respectful as well.
So, you know, I know there's, we get plenty of guys who love to talk about how
they don't ever have to wear suits to work and all that fun stuff,
but like, you know, sort of honor, I think, be respectful and honor.
Like, this is your time to not wear khakis and a polo, so. Sure.
(03:59):
Oh, I'll let you go next. All right.
So one question that we get quite often is, you know, are there any,
say, you know, podcasts or anything else like that out there where,
you know, clients, prospective clients can sort of glean some wisdom from guys in the menswear world.
So from Bill S., he had asked where we could or where he could rather find some
(04:22):
of those great menswear podcasts.
And for me, I would recommend looking at Blamo. That is with an exclamation point.
VSA Apple Podcasts, hosted by Jeremy Kirkland, who's just extremely knowledgeable
in the space and has great guests as well.
A lot of industry leaders from Orlber Brown to Sid Mashburn to Matt Kuranek.
(04:44):
Todd Snyder. Todd Snyder.
And just sort of covers all facets of menswear, classic menswear in particular.
Do you guys have any? I mean, I feel like the menswear podcast has gone by the
wayside. Yeah, because I was like, I got nothing. Truly.
Well, literally nothing. And literally, that was kind of my next point as well.
(05:05):
There are a few follow-ups, like How I Suit Up, which is no longer current,
but there are past episodes that you can dip into. to and another one called Hand Cut Radio.
You're going to have to make me watch Blamo because I'm like,
I'm curious now because it's just not something.
And one last one I'll mention that kind of ties in the cinematic quality that
we like to leap into from time to time, clothes wise, is from Tailors with Love
(05:30):
in the context of the Bond world.
But again, a lot of these are no longer hosting new episodes.
I love it. Interesting. I've got a question from Ryan B.
What is up with the no belt loops? And can I wear no belt if my pants have belt loops?
I mean, I think it's a more modern
(05:53):
take for guys that are looking to maybe subtly stand out a little bit.
I love no belt loops.
I'm looking at it a lot of times as elements of jacket, pant,
shirt, tie, as we've started to wear more ties.
And belt just kind of adds another colorway there that I may not necessarily
(06:17):
be wanting to even mess with. You know, sure. So I think it's a clean look.
It can really create symmetry between your torso and your lower half as well.
You know, you don't have something breaking up that silhouette.
So, you know, I personally love the look, but, you know, it's not for everybody,
but, you know, it's also, even if you have belt loops on your pants,
(06:41):
you don't have to wear a belt either.
There and my take on that too would be if
you're going to do that make sure that the belt loops are
pressed that's a good that's a good point it
can look a little sloppy if say you're wearing a pair of pants that you'd previously
worn with a belt i think that that you know like a little more loose totally
(07:02):
that that can kind of impact the the overall look and you know not necessarily
a favorable way i think for me it'd be more like function like sometimes you
actually need to wear a belt. Sure.
Like, so for the people, like it's depending on your body type, I would go that way.
Like if it's something you need now, cause that's the worst thing is like you
being really real dressed and your pants are not laying where they need to cause they can't.
(07:25):
It's so subjective. Yeah, it really is.
Oh, that's great. From Michael S where do you get all of your good bourbon?
And And Trey Wade, who is just very involved in all things in the bourbon world.
(07:47):
He currently works for Molson Coors, who acquired Blue Run, who he's with.
And he's their chief experience curator. So he is just so kind.
And literally, he will bring bourbon in, boxes of bourbon, and put them on our shelves.
(08:07):
I realize that we are incredibly fortunate for this relationship.
You know, we know a guy that can make nice clothes for Trey as well.
So I feel like, you know, there is a bit of a quid pro quo, but he literally
will bring in bottles of Weller and put them on our shelves.
And a font of knowledge at that. Yeah. Yes. He's always teaching. Always sharing.
(08:28):
It's all about community for him. So, you know, yet again, we will sing Trey's praises.
But that's where the bourbon comes from. And if you'd like to know more about.
Bourbon, all things bourbon. We did a great, like I said, a great episode on
episode four. Go back, go check it out.
Totally. All right, from Andy T. What is a go-to watch for my new custom OMJ suit?
(08:54):
So one thing that we've started to do here in the store is carry vintage watches,
which is something that Brad and I especially are supremely passionate about.
And my, I guess, hard and fast rule would be depending on the style of the suit.
So if it's more of a formal suit or say even a tuxedo, Maybe opting,
(09:16):
you know, for something that perhaps has, you know, a, maybe an alligator strap,
you know, some sort of hide perhaps as well. Something like that.
Totally. Something with maybe a little sheen to it perhaps.
And looking for more of like a dress watch. Something that can easily slide under a cuff.
And then, you know, if you wanted to go for a more sportier look or say like
(09:40):
a suit separate, you know, any of your sports watches,
you know, high end being say Rolex and you can find a lot of good deals even
in the Seiko quartz space within the market too and kind of all points in between.
Any good like starter watch you would recommend,
you know, leather strap, you know, maybe a doesn't have to break the bank option,
(10:04):
which there are plenty, plenty of the, plenty of watches I will never, ever have in my life.
But I, but I do love. Don't speak too soon.
Yeah. Anything, you know, lower. And, and, and before you answer that,
I will also say that a lot of the vintage watches we are carrying are that sub
$500 mark. You know, these are classics, timeless, they'll last forever.
(10:26):
They're, you know, they're a lot of times they're going to be.
Leather strapped but you know we also have quite a few different ones but yeah
any anything specific again sort of entry and then maybe higher end so entry-wise
i would look at say the seiko 5,
(10:47):
i think is a great place to start so many different colors from like dial variations
and so forth you can find those around 100 and you know you can easily switch
out straps and so forth as well, kind of dress them up, dress them down.
It's also a good entry point for learning about movements.
Seiko 5, you know, does have an automatic movement, which means does not operate
(11:10):
with say a battery, but instead operates by way of the watch literally being
on your wrist and your movement.
Totally. So I think that's a great place to start within that space as well.
You can find some watches that do have a quartz movement that
are perhaps a little bit more formal in nature you know possibly
that you know they come on say a leather strap
(11:32):
as well you might find some watches
that are gold plated in that space too and then
on up you can you know go you know into some of the heritage brands like a rolex
like an omega like an iwc like a jlc right and then you know for me because
you know i was in this boat you know so i wanted something but you know You know,
(11:57):
what I really wanted, you know, I could not afford.
So I can't just go get a Patek Philippe with my first watch,
although I would love that.
My wife would kill me. But I really sort of gravitated to, that's one reason
I gravitated to the vintage watches, is you can get a lot more bang for your buck.
(12:18):
You know, you can get in the Omega range for sub $1,000, and you've got just a phenomenal watch.
And they're not as ubiquitous either. Right, right. You know? Very subtle.
I mean, they kind of fit my mantra. You know, it's not going to be a huge 44
millimeter on your wrist. You know, you're probably going to be looking at 32,
34, 35 millimeter long jeans, which I'm wearing today.
(12:40):
I mean, that's a great, you can, you can find those for sub 300.
Universal Geneve. Yep. Yep. So there's, there's a lot of good options that aren't,
you know, crazy expensive, but do have the heritage as well of a really well brand name.
And, you know, if you're wearing that and somebody who is very into watches
(13:03):
sees it, you could be wearing a $200 long jeans and they're going to be like,
oh, I really like that. Sure. So.
From John W., what is the average cost of a custom suit and what does all that,
what does that cost include?
It's a bit of a loaded question there, Mr. John.
(13:24):
So I would think really a custom suit, kind of your basis is like jacket and pants, of course.
But a lot of people have done vested also, which would make it a three piece.
I really feel like jacket and pants is kind of the easier price point to do
just for people that don't know.
Because I feel like a vest is sometimes a little extra if you don't wear a suit often.
(13:45):
So I feel like it's kind of like jacket and pants is entry point.
Vest would be a little step up. But I feel like the average probably custom is around $1,095.
I feel like that's average almost everywhere.
Yeah. And, you know, for that, I mean, I think the differences in a custom suit
versus a $500 off the rack, you know, is monetarily it might be $500, $600.
(14:11):
But, I mean, it's a world of difference in how long they're going to last.
Even, you know, they may even be identical fabrics, but the inner workings of
that suit are just going to be incredibly, I would say, you know, we'll speak for OMJ.
Yeah. You know, our suit inlay, you know, canvas, very high-end canvas inlay.
(14:33):
Your lapels are not going to be creased. So, like, you can fold it up,
and then they're going to go back perfectly.
And then how that's made for your body and your posture.
And, you know, are your shoulders sloped? or they set back or they set forward
or you have a longer torso.
I mean, these are all things that are...
(14:54):
What makes the suit either feel comfortable or not comfortable.
So if you're six foot 180, you can sure go buy a 40 off the rack just about
anywhere and it's going to look great.
But like if you had a custom suit, A, it's going to last longer.
B, the inner workings are going to be much better.
C, when you take that jacket off at the end of the day, you're not going to
(15:18):
be sore as you would with an off the rack.
I think too, is you really get the element when you do a custom suit
of choosing things like if you're getting off the rack you don't
get to choose your buttons you don't get to add little things
to it so and i don't i would kind of
question if you can get a suit for 500 at this point well
i think you know j crew folks are
(15:39):
looking at like a j crew you know and i get it if you're
if you're in great shape like j crew the
ludlow i mean it's a great it's a great fit theoretically yeah
they use great fabric you're not going to have
that element of personalization yeah that's for sure and at
omj the personalization outside of a few things
i.e if if you want a picture
(16:01):
of you on the lining we can
do that yeah we can't do that that is actually but it's
all included you know horn buttons custom lining maybe
not you know your face but a mirage of all
sorts of custom linings things yeah different color threads and
button you know working buttons and hand stitching
and lapel width and you can change anything
(16:23):
and that's all included because even down to like button stance yeah
because i think it's important to like be able to say like i helped build my
suit i think that's one of the things that people really enjoy about us is that
gives you kind of like you're in the moment sure and you're making it too so
i think people kind of appreciate that Because they also see our suggestions,
(16:43):
but they see it in the end, like the big picture, like this is what we created together.
And I think that makes a difference. It's a, think of it, this is,
you know, we're biased, but it is an art form, right?
And you're part of creating that artwork.
If you come in and get a custom Laura Piana suit and you design it and you design the details.
(17:07):
And when you wear that, you're going to feel like.
You have a patek philippe on your hand and you have high-end art piece on your
wall and you're driving the top end range rover you know it's all kind of a
piece of this is made for me.
(17:29):
But it's also very high-end you know and then the
same way if you're getting you know a you know maybe not
a lower piano custom suit but just a really
nice fabric you know you're gonna feel good you're going to look good so
we of course recommend custom but
we do make off the rack for folks as well although are off the rack we usually
will slide in trying to have it a little bit more customized for the person
(17:53):
still sort of as a throw-in well and i think one thing too that differentiates
us say from the pack per se is the fact that you know to speak to brad's point about say,
a Laura Piana suit, you know, whether it's a Laura Piana, whether it's,
you know, a wool poly blend,
it is essentially a one of one because no other person on the street is going
(18:15):
to have that exact garment as to how you've created it with us.
And I recently heard Sid Mashburn, who's, you know, essentially a sartorial
scion within the space say that, you know, it's really about the proclivities
of, say, the client that comes in. What kind of music does he listen to?
(18:36):
What kind of movies does he watch? What kind of car does he drive?
We build upon it with clothing. So we want to provide that kind of experience
that really speaks to, you know,
the client's ambitions and goals to make something uniquely theirs. Yeah.
I love it. All right. It's back to me. me kind
(18:57):
of i guess maybe in line with that
you know what how long
does it take to make a custom garment we get that a lot and i'll i'll be i'll
be brief on this i mean you really want to give it a good four to between four
and eight weeks is what you really want if we're rushing it we can We can get
(19:20):
it here closer to that four-week mark.
If you are in a jam and you need something in two, three weeks,
we can make miracles happen. Please don't do that to me.
But, you know, I would say between four and eight weeks is a good representation.
I mean, good things take time. So, you know, it's not going to be tomorrow.
(19:41):
And you wouldn't want it to be.
Agreed. All right. A few more.
So we can talk about fabrics and perhaps where we source those fabrics.
You know, a lot of our factories are scattered across the globe and,
you know, that sort of plays into this time factor as well. Right. Yeah.
(20:05):
Factories, Italy, England, or sorry, fabric, Italy and England,
some Australia, Portugal, factories.
Well, a lot of times we'll take the fabric and then we'll send it to our factories.
So we've got factories everywhere, except unfortunately, US at the moment.
But Italy, India, Thailand, China, Portugal as well.
(20:27):
We kind of make, Spain, we make things all over. And again, that's going to
be what the client's budget, what their goals are, and that kind of influences all that.
I think this one's good is what does a good fit look like?
I think that's kind of one of those really important things.
I'm going to kind of go way back.
And when I first started suiting, the conversation was always like,
(20:49):
the suit shouldn't wear you.
It's about being comfortable and having a fitted suit and having that structure.
Structure i think what's nice about what omj does differently is we can kind
of explain the parts of the suit that need adjusting i feel like sometimes if
you're shopping elsewhere you don't really know
like you can put something on but you're like is this right is this what this
(21:10):
is supposed to look like and i think we can kind of key you in on what the structure
is how something should lay and why like because i think it's just kind of something
different that we do here yeah,
Sure. And I feel like we, you know, speak to more of a timeless style.
And one question that I was posed recently by my brother-in-law was how do you
(21:31):
necessarily balance, say, a current trend and timeless style?
And that is something that we talk about frequently with our clients,
you know, as far as, say, a lapel width or jacket length.
And, you know, those are things that we try to tailor to the customer or client
literally and figuratively.
And but it is something as well that you know down the road
(21:54):
if you want to make an alteration we can we can do that and
and we do sort of thrive in that timeless classic
space to wear say 10 years from now you'll still be wearing the same suit right
yeah our goal is for you to have it forever now we do have a few a few guys
who really want to make it on trend that's great we're happy to bludge as well
(22:14):
i think a lot of them sometimes meet in the middle i think that's what we end
up doing in a lot of the appointments is kind of like you want this like
tom ford five inch but let's do maybe a four yeah sure
yeah sure like not that tom ford style is gonna
change but it's kind of sometimes it's
you're not tom ford and so it's like you can kind of be close i love that so
(22:36):
kyle p he asked the first thing you notice in a suit and then also how fast
can you spot an OMJ suit in the wild.
So I'll take the last one.
Although the first thing I
usually notice is gonna be like the lapel and how well that lapel is made.
(22:59):
How, how's it rolling? That's the first thing I look at, but in the wild,
I can spot an OMG instantly.
I'm actually, I mean, I'm a bit of a, I'm a bit insane.
I can actually tell what brand you're wearing, no matter what suit you're wearing.
So if I look at the first thing, people will bring in other jackets and I look
inside, I can instantly tell not only the brand, but the factory it was made
(23:23):
in as well. And the fabric coat.
And the fabric coat, a lot of times the fabric coat. I just love that stuff.
I love it. It's fun for me. This is not, you know, for everybody, I get it.
But I just love being able to say, oh, this is a, you know, I had a guy,
he brought in, he was bringing in some older garments that he was just,
(23:44):
he was so upset that they didn't fit anymore.
And, you know, I was looking at these and they were phenomenal.
I mean, they were old, you know, Zania pieces.
I say, yeah. I say, yeah, Bruno Cuccinelli. And I was like, these are phenomenal.
And I know where they're made.
And sure, they were made in the 90s. But we can absolutely tweak these and bring them back to life.
(24:08):
Again, they were not OMJs. But I just love seeing, no matter when it was made,
well-made stuff. And I can always tell instantly.
Not everybody can or will. And they don't do this for a living.
But if you walk in, I'm probably going to open up and you're not wearing our jacket. Hey, I'll know.
(24:29):
But I'll probably open up your jacket and look around. I've learned the hard way.
Will, who are you wearing? Why are you not wearing?
Anything y'all look at first? I probably noticed lapel and pan hips.
Oh, yeah. Because I just noticed variations. Because I'm a woman,
(24:51):
I'm probably more than looking at shoes first anyway.
That's probably where it just goes we've had a question,
You know, what's sort of like a quick, easy upgrade that is very impactful is your shoes.
Totally. Yeah, people don't realize how important shoes really are.
Especially if you're wanting the attention of a woman.
(25:12):
Yeah. Great shoes with a cheap suit. It works. The other way around,
it does not. It does not. Yeah.
Yeah, for me, it's the personalization details.
You might notice, say, hand stitching on a lapel.
You're seeing some of that with some off the rack pieces
but you know ours just has
(25:33):
a different sort of drape and so
forth from like fabric perspectives and and how the you know the jacket ultimately
hangs and you know those are usually some of the the things that i look at as
well okay all right so some of your ultimate sources for inspiration style wise kendra,
(25:56):
Ooh, I'm a big, like, I would say like Cuccinelli, I'm a big fan of Tom Ford.
If I was to base it, like J.Crew makes really classic, easy styles.
If I was to kind of like give a variety.
Love it. Brad? You know, I think going back like the earliest would be like a James Bond.
(26:19):
Truly. Intense. And it wasn't ever, I would say never like brand specific.
Specific i was just always drawn maybe
it was a form of personality in line with how he was dressed you know it was
just this stoic person i i'm i'm not any way shape or form the personality james
bond but it was like he was like the epitome of cool yeah right yeah so i i've always kind of
(26:47):
kept that like that less is more you don't
have to say a lot to get your point
across i mean i just think that's so great i've always really enjoyed that yeah
love it for me ralph lauren ultimately it always comes back to ralph lauren
there's something about like even you know perusing his website i'm immediately
(27:08):
transported into a different world altogether and yeah Yeah,
ultimately start coming up with new ideas and perhaps even ways of perfecting
or making what a classic garment,
say, is to them or to us even better.
I actually love that. That's a big way how I operate, actually,
(27:31):
is I really enjoy seeing what other folks are doing and then putting our twist on it.
I kind of learned the best that way, looking at what other designers are doing.
Certainly you can design something from the ground up and be completely original,
but I also think just taking things that are already great,
(27:54):
Slight tweak to it. There's a reason why it's called classic menswear.
And the ladies as well. We're not doing surgery here.
When did we first fall in love with the craft and what makes it such an enduring
industry as in classic tailoring?
I think for me, a previous employer I used to have, I'm originally from Virginia,
(28:16):
and you have a lot of military-based area there.
So for at that store I worked at it was
a big thing to transitioning military like we
taught it's called TAPS where it's like you're transitioning out
of the military so you're dealing with officers and execs and
things like that in the military and they're just starting out so I
think that really changed things for me because you're really helping people
(28:37):
start their lives and kind of like that first couple suits what they need for
interviews because it is they've done the same thing for 20 years and it's just
to me that was really like impactful respectful because it was just a lot of
clients and it's all the time, but like they're that go to,
you're teaching them, they're learning and they're so kind of in that pattern
(28:58):
of being respectful and you're leading them.
But like that's five plus years that you had that client that they know that
got that job because they were dressed well and felt confident in their interview.
Cause it is really hard to transition from something that you've done for 20 years. Sure. 100%.
Super interesting. So for me, I'd probably give the nod to my mom.
(29:20):
She's an interior designer.
And when I was a kid, was spending a lot of time in Atlanta at the market and
would bring back, you know, all sorts of goodies in the sartorial space.
And so I was, I was constantly, you know, wearing something new and different
that say you wouldn't see. Even in the fourth grade.
And, and, and that led me down quite a path, but. So I ultimately owe my style to her. That's awesome.
(29:47):
I think we got one more question we'll do.
And again, we're going to do these periodically. So keep sending them. We love this.
Again, we probably learned something new today too. But I've got from Andy G.
Do you prefer someone that knows exactly what they want when they come in?
(30:08):
So a client. or do you prefer
to actually give the input i love
it when they want like they know what they want i think that's the most fun
for me because they have an idea of what i'm talking about i'm okay with explaining
things and like that's the base of what i do but it's a lot more fun sometimes
(30:29):
that they have an idea what they want because you can really expand.
Agree. Yeah. And for us, I mean, it certainly makes the job a bit easier,
but in the same, it ultimately leads to a, you know, a discussion about,
you know, different elements of say a garment that maybe we haven't even thought of.
(30:50):
So I enjoy that aspect. I think I love it when they know a little bit about
what they're getting because we have plenty of guys.
And I mean, I love working with everybody, but we have plenty of guys who,
you know, they don't know anything.
And so they're just like, hey, I just need some help. And so,
you know, you can't really go in too deep with them.
(31:12):
And we want to take care of them and get them what they need,
which is going to be vastly different than if somebody comes in and they're
really passionate about menswear.
That passion sort of rubs off on us
so i would say if they
know a little bit but are like take it away but i
know what you're saying that's really fun too and i like to call this the land
(31:35):
of no wrong answers no wrong answers yes it's theirs at the end of the day they're
they're buying it they have to wear it and no the the answer is becoming increasingly not wrong
the more they're buying no i'm just kidding and i and also i kind of finish
(31:57):
with this too because i'll have that kind of a addendum to that question is
like who do you like working with.
The best so like and so i'll plug this we we actually you know this month we've
had a couple but i think i get the most joy out of working with somebody that
just can't walk into any store and get something.
(32:18):
To me, I feel like that's a little more impactful and it kind of justifies what
we do, whether it's a weight thing or maybe they've had an amputee.
We've helped quite a few amputees, people that just really struggle being able
(32:39):
to even find anything elsewhere and to be able to put them in something custom and see their face,
and they are just transformed,
you know, of something they never thought was going to be possible.
You know, for their wedding, you know, we've helped guys that were just.
You know, they were very overweight, and they just thought they could never
(32:59):
look good for their wedding.
But to be able to put them in something custom and see their face is just really cool.
And then they tell us, I went to three other places, and they just said, oh, we can't help you.
Other custom places that, Hey, I love being able to be like, no, you can be helped.
(33:21):
The other places just weren't OMG. Yeah.
Yeah. Any, anybody y'all prefer, is there like, or just a client in general?
I like the kind of lifestyle thing. Like I think of, and probably because of
my background also it's, I just don't want you to get one suit.
I want to kind of build your wardrobe. And I think that for me is the fun client
(33:42):
that really needs different things, whether it be suiting or something casual,
like that they really come to us for everything. Sure.
So I'll say a different type of wait, W-A-I-T, guys that come in and say,
hey, I've been saving up for a custom suit for X amount of time.
And it's just super gratifying to see, you know, just their facial expression
(34:05):
after maybe having a sip of whiskey and flipping through some swatches.
So that's that's really rewarding for me
to see as well because i think we get all kinds of clients and
that's the part i love about this is we get everyone we also get women
coming in and shopping with us and like to think
it's a change in flux in women's wear too where suiting is coming back and sadly
(34:25):
there's not a lot of places these women can go sure so it's kind of like we
can kind of do double duty and kind of change the dynamic yeah all right i love
it thank you guys thank you Thank you for submitting your questions,
and we'll see you in a couple weeks.
Music.
(34:51):
So who is your worst client that you've ever had? Oh, well, his name.
Well, we will not divulge any names, but suffice to say they're no longer a
client. I would imagine, luckily, it's few and far between, the bad experiences.
(35:11):
And I've also learned it's usually there's something else going on.
Yeah. We like working with reasonable people, 100%. But you never know what
somebody's going through, having a bad day.
So, you know, we could just be the last stop on the crazy train that day.
(35:33):
And you know i think it took
me a long time to get to that point where i i realized
that but i rarely i think
most people want to be reasonable and thankfully i mean most of our clients
99.9 are phenomenal but this is a world that we live in and there are people
(35:53):
that are not great people and they do venture through our door sometimes so
you know we smile and depending on My mood,
I may march them right back out the door or refuse to work with them. And their names are?
Music.
Music.
(00:34):
Welcome back to Taylor Talks. I am Brad, your co-host and co-founder of OMJ.
To my right, Mr. Will Jones. Hey guys, how's it going?
And Ms. Kendra Cheesman. Hi, how are y'all doing? So every four to five episodes,
we kind of talked about, we wanted to do something a little bit interesting
and do a mailbag where we get questions that we've gotten just throughout,
(00:58):
our years or, you know, we get questions all the time.
People send questions through social media. We've had people email questions,
you know, some of the top things that I think will go a long way with helping
folks understand, you know, either custom clothing or even the clothing business.
The question I hear most is how do you start a clothing business, you know?
(01:20):
That one. Yeah, that one. That's a very easy answer, right? Yeah.
But it's something that I always enjoy answering our questions that we get.
It's kind of fun. I feel like I kind of learn and grow as people ask these questions.
It forces me to think about it, even though I know the answers,
but maybe give a concise answer to them. So really looking forward to today.
(01:45):
And then, you know, probably a little bit quicker podcast today.
And then we'll be back in two weeks.
So we'll get into it. First off, how are you guys doing this week? It's good.
Delated to be here. Okay. Yes.
We usually do these on Fridays. is. So, you know, it can go either way.
It can go either way. Well, we'll just get to it.
(02:09):
So kind of simple. We've printed out lots of questions. And one day,
perhaps we'll do a YouTube, Instagram Live at the same time.
So we're not there yet, but that might be cool as well.
So I'm just going to pick a question, kind of one that I get a lot,
is I have a funeral coming up and no black suit.
(02:31):
Is it okay to wear something else?
Black, you know, is kind of synonymous with funerals. Is it okay to wear something
else? Do you have to have black? And that is from Mr. Anthony Jay.
Well, for me, at least, I would say that it is okay to wear,
you know, a suit of a different color other than black, as long as you coordinate
(02:52):
the tie, say, to match the suit.
So if you've got like a darker hue of, say, blue or navy, then following that
up with a dark blue or navy tie.
And it sort of gives it an air of formality as well right yeah because i feel
like dark colors are best but then sometimes you have some funerals that like
(03:12):
it's actually a color dress code too,
sure like a real celebration of life yeah like you know sometimes people do
all white right and everybody in attendance has to do all white so it's so cultural
yeah like it's a cultural kind of thing like a rule of what you have to wear
so i think kind of following the guidelines but if there's no guidelines,
I think like a dark color.
Yeah, dark charcoal, navy.
(03:35):
You know, I kind of look at it as, you know, being respectful as well.
So, you know, I know there's, we get plenty of guys who love to talk about how
they don't ever have to wear suits to work and all that fun stuff,
but like, you know, sort of honor, I think, be respectful and honor.
Like, this is your time to not wear khakis and a polo, so. Sure.
(03:59):
Oh, I'll let you go next. All right.
So one question that we get quite often is, you know, are there any,
say, you know, podcasts or anything else like that out there where,
you know, clients, prospective clients can sort of glean some wisdom from guys in the menswear world.
So from Bill S., he had asked where we could or where he could rather find some
(04:22):
of those great menswear podcasts.
And for me, I would recommend looking at Blamo. That is with an exclamation point.
VSA Apple Podcasts, hosted by Jeremy Kirkland, who's just extremely knowledgeable
in the space and has great guests as well.
A lot of industry leaders from Orlber Brown to Sid Mashburn to Matt Kuranek.
(04:44):
Todd Snyder. Todd Snyder.
And just sort of covers all facets of menswear, classic menswear in particular.
Do you guys have any? I mean, I feel like the menswear podcast has gone by the
wayside. Yeah, because I was like, I got nothing. Truly.
Well, literally nothing. And literally, that was kind of my next point as well.
(05:05):
There are a few follow-ups, like How I Suit Up, which is no longer current,
but there are past episodes that you can dip into. to and another one called Hand Cut Radio.
You're going to have to make me watch Blamo because I'm like,
I'm curious now because it's just not something.
And one last one I'll mention that kind of ties in the cinematic quality that
we like to leap into from time to time, clothes wise, is from Tailors with Love
(05:30):
in the context of the Bond world.
But again, a lot of these are no longer hosting new episodes.
I love it. Interesting. I've got a question from Ryan B.
What is up with the no belt loops? And can I wear no belt if my pants have belt loops?
I mean, I think it's a more modern
(05:53):
take for guys that are looking to maybe subtly stand out a little bit.
I love no belt loops.
I'm looking at it a lot of times as elements of jacket, pant,
shirt, tie, as we've started to wear more ties.
And belt just kind of adds another colorway there that I may not necessarily
(06:17):
be wanting to even mess with. You know, sure. So I think it's a clean look.
It can really create symmetry between your torso and your lower half as well.
You know, you don't have something breaking up that silhouette.
So, you know, I personally love the look, but, you know, it's not for everybody,
but, you know, it's also, even if you have belt loops on your pants,
(06:41):
you don't have to wear a belt either.
There and my take on that too would be if
you're going to do that make sure that the belt loops are
pressed that's a good that's a good point it
can look a little sloppy if say you're wearing a pair of pants that you'd previously
worn with a belt i think that that you know like a little more loose totally
(07:02):
that that can kind of impact the the overall look and you know not necessarily
a favorable way i think for me it'd be more like function like sometimes you
actually need to wear a belt. Sure.
Like, so for the people, like it's depending on your body type, I would go that way.
Like if it's something you need now, cause that's the worst thing is like you
being really real dressed and your pants are not laying where they need to cause they can't.
(07:25):
It's so subjective. Yeah, it really is.
Oh, that's great. From Michael S where do you get all of your good bourbon?
And And Trey Wade, who is just very involved in all things in the bourbon world.
(07:47):
He currently works for Molson Coors, who acquired Blue Run, who he's with.
And he's their chief experience curator. So he is just so kind.
And literally, he will bring bourbon in, boxes of bourbon, and put them on our shelves.
(08:07):
I realize that we are incredibly fortunate for this relationship.
You know, we know a guy that can make nice clothes for Trey as well.
So I feel like, you know, there is a bit of a quid pro quo, but he literally
will bring in bottles of Weller and put them on our shelves.
And a font of knowledge at that. Yeah. Yes. He's always teaching. Always sharing.
(08:28):
It's all about community for him. So, you know, yet again, we will sing Trey's praises.
But that's where the bourbon comes from. And if you'd like to know more about.
Bourbon, all things bourbon. We did a great, like I said, a great episode on
episode four. Go back, go check it out.
Totally. All right, from Andy T. What is a go-to watch for my new custom OMJ suit?
(08:54):
So one thing that we've started to do here in the store is carry vintage watches,
which is something that Brad and I especially are supremely passionate about.
And my, I guess, hard and fast rule would be depending on the style of the suit.
So if it's more of a formal suit or say even a tuxedo, Maybe opting,
(09:16):
you know, for something that perhaps has, you know, a, maybe an alligator strap,
you know, some sort of hide perhaps as well. Something like that.
Totally. Something with maybe a little sheen to it perhaps.
And looking for more of like a dress watch. Something that can easily slide under a cuff.
And then, you know, if you wanted to go for a more sportier look or say like
(09:40):
a suit separate, you know, any of your sports watches,
you know, high end being say Rolex and you can find a lot of good deals even
in the Seiko quartz space within the market too and kind of all points in between.
Any good like starter watch you would recommend,
you know, leather strap, you know, maybe a doesn't have to break the bank option,
(10:04):
which there are plenty, plenty of the, plenty of watches I will never, ever have in my life.
But I, but I do love. Don't speak too soon.
Yeah. Anything, you know, lower. And, and, and before you answer that,
I will also say that a lot of the vintage watches we are carrying are that sub
$500 mark. You know, these are classics, timeless, they'll last forever.
(10:26):
They're, you know, they're a lot of times they're going to be.
Leather strapped but you know we also have quite a few different ones but yeah
any anything specific again sort of entry and then maybe higher end so entry-wise
i would look at say the seiko 5,
(10:47):
i think is a great place to start so many different colors from like dial variations
and so forth you can find those around 100 and you know you can easily switch
out straps and so forth as well, kind of dress them up, dress them down.
It's also a good entry point for learning about movements.
Seiko 5, you know, does have an automatic movement, which means does not operate
(11:10):
with say a battery, but instead operates by way of the watch literally being
on your wrist and your movement.
Totally. So I think that's a great place to start within that space as well.
You can find some watches that do have a quartz movement that
are perhaps a little bit more formal in nature you know possibly
that you know they come on say a leather strap
(11:32):
as well you might find some watches
that are gold plated in that space too and then
on up you can you know go you know into some of the heritage brands like a rolex
like an omega like an iwc like a jlc right and then you know for me because
you know i was in this boat you know so i wanted something but you know You know,
(11:57):
what I really wanted, you know, I could not afford.
So I can't just go get a Patek Philippe with my first watch,
although I would love that.
My wife would kill me. But I really sort of gravitated to, that's one reason
I gravitated to the vintage watches, is you can get a lot more bang for your buck.
(12:18):
You know, you can get in the Omega range for sub $1,000, and you've got just a phenomenal watch.
And they're not as ubiquitous either. Right, right. You know? Very subtle.
I mean, they kind of fit my mantra. You know, it's not going to be a huge 44
millimeter on your wrist. You know, you're probably going to be looking at 32,
34, 35 millimeter long jeans, which I'm wearing today.
(12:40):
I mean, that's a great, you can, you can find those for sub 300.
Universal Geneve. Yep. Yep. So there's, there's a lot of good options that aren't,
you know, crazy expensive, but do have the heritage as well of a really well brand name.
And, you know, if you're wearing that and somebody who is very into watches
(13:03):
sees it, you could be wearing a $200 long jeans and they're going to be like,
oh, I really like that. Sure. So.
From John W., what is the average cost of a custom suit and what does all that,
what does that cost include?
It's a bit of a loaded question there, Mr. John.
(13:24):
So I would think really a custom suit, kind of your basis is like jacket and pants, of course.
But a lot of people have done vested also, which would make it a three piece.
I really feel like jacket and pants is kind of the easier price point to do
just for people that don't know.
Because I feel like a vest is sometimes a little extra if you don't wear a suit often.
(13:45):
So I feel like it's kind of like jacket and pants is entry point.
Vest would be a little step up. But I feel like the average probably custom is around $1,095.
I feel like that's average almost everywhere.
Yeah. And, you know, for that, I mean, I think the differences in a custom suit
versus a $500 off the rack, you know, is monetarily it might be $500, $600.
(14:11):
But, I mean, it's a world of difference in how long they're going to last.
Even, you know, they may even be identical fabrics, but the inner workings of
that suit are just going to be incredibly, I would say, you know, we'll speak for OMJ.
Yeah. You know, our suit inlay, you know, canvas, very high-end canvas inlay.
(14:33):
Your lapels are not going to be creased. So, like, you can fold it up,
and then they're going to go back perfectly.
And then how that's made for your body and your posture.
And, you know, are your shoulders sloped? or they set back or they set forward
or you have a longer torso.
I mean, these are all things that are...
(14:54):
What makes the suit either feel comfortable or not comfortable.
So if you're six foot 180, you can sure go buy a 40 off the rack just about
anywhere and it's going to look great.
But like if you had a custom suit, A, it's going to last longer.
B, the inner workings are going to be much better.
C, when you take that jacket off at the end of the day, you're not going to
(15:18):
be sore as you would with an off the rack.
I think too, is you really get the element when you do a custom suit
of choosing things like if you're getting off the rack you don't
get to choose your buttons you don't get to add little things
to it so and i don't i would kind of
question if you can get a suit for 500 at this point well
i think you know j crew folks are
(15:39):
looking at like a j crew you know and i get it if you're
if you're in great shape like j crew the
ludlow i mean it's a great it's a great fit theoretically yeah
they use great fabric you're not going to have
that element of personalization yeah that's for sure and at
omj the personalization outside of a few things
i.e if if you want a picture
(16:01):
of you on the lining we can
do that yeah we can't do that that is actually but it's
all included you know horn buttons custom lining maybe
not you know your face but a mirage of all
sorts of custom linings things yeah different color threads and
button you know working buttons and hand stitching
and lapel width and you can change anything
(16:23):
and that's all included because even down to like button stance yeah
because i think it's important to like be able to say like i helped build my
suit i think that's one of the things that people really enjoy about us is that
gives you kind of like you're in the moment sure and you're making it too so
i think people kind of appreciate that Because they also see our suggestions,
(16:43):
but they see it in the end, like the big picture, like this is what we created together.
And I think that makes a difference. It's a, think of it, this is,
you know, we're biased, but it is an art form, right?
And you're part of creating that artwork.
If you come in and get a custom Laura Piana suit and you design it and you design the details.
(17:07):
And when you wear that, you're going to feel like.
You have a patek philippe on your hand and you have high-end art piece on your
wall and you're driving the top end range rover you know it's all kind of a
piece of this is made for me.
(17:29):
But it's also very high-end you know and then the
same way if you're getting you know a you know maybe not
a lower piano custom suit but just a really
nice fabric you know you're gonna feel good you're going to look good so
we of course recommend custom but
we do make off the rack for folks as well although are off the rack we usually
will slide in trying to have it a little bit more customized for the person
(17:53):
still sort of as a throw-in well and i think one thing too that differentiates
us say from the pack per se is the fact that you know to speak to brad's point about say,
a Laura Piana suit, you know, whether it's a Laura Piana, whether it's,
you know, a wool poly blend,
it is essentially a one of one because no other person on the street is going
(18:15):
to have that exact garment as to how you've created it with us.
And I recently heard Sid Mashburn, who's, you know, essentially a sartorial
scion within the space say that, you know, it's really about the proclivities
of, say, the client that comes in. What kind of music does he listen to?
(18:36):
What kind of movies does he watch? What kind of car does he drive?
We build upon it with clothing. So we want to provide that kind of experience
that really speaks to, you know,
the client's ambitions and goals to make something uniquely theirs. Yeah.
I love it. All right. It's back to me. me kind
(18:57):
of i guess maybe in line with that
you know what how long
does it take to make a custom garment we get that a lot and i'll i'll be i'll
be brief on this i mean you really want to give it a good four to between four
and eight weeks is what you really want if we're rushing it we can We can get
(19:20):
it here closer to that four-week mark.
If you are in a jam and you need something in two, three weeks,
we can make miracles happen. Please don't do that to me.
But, you know, I would say between four and eight weeks is a good representation.
I mean, good things take time. So, you know, it's not going to be tomorrow.
(19:41):
And you wouldn't want it to be.
Agreed. All right. A few more.
So we can talk about fabrics and perhaps where we source those fabrics.
You know, a lot of our factories are scattered across the globe and,
you know, that sort of plays into this time factor as well. Right. Yeah.
(20:05):
Factories, Italy, England, or sorry, fabric, Italy and England,
some Australia, Portugal, factories.
Well, a lot of times we'll take the fabric and then we'll send it to our factories.
So we've got factories everywhere, except unfortunately, US at the moment.
But Italy, India, Thailand, China, Portugal as well.
(20:27):
We kind of make, Spain, we make things all over. And again, that's going to
be what the client's budget, what their goals are, and that kind of influences all that.
I think this one's good is what does a good fit look like?
I think that's kind of one of those really important things.
I'm going to kind of go way back.
And when I first started suiting, the conversation was always like,
(20:49):
the suit shouldn't wear you.
It's about being comfortable and having a fitted suit and having that structure.
Structure i think what's nice about what omj does differently is we can kind
of explain the parts of the suit that need adjusting i feel like sometimes if
you're shopping elsewhere you don't really know
like you can put something on but you're like is this right is this what this
(21:10):
is supposed to look like and i think we can kind of key you in on what the structure
is how something should lay and why like because i think it's just kind of something
different that we do here yeah,
Sure. And I feel like we, you know, speak to more of a timeless style.
And one question that I was posed recently by my brother-in-law was how do you
(21:31):
necessarily balance, say, a current trend and timeless style?
And that is something that we talk about frequently with our clients,
you know, as far as, say, a lapel width or jacket length.
And, you know, those are things that we try to tailor to the customer or client
literally and figuratively.
And but it is something as well that you know down the road
(21:54):
if you want to make an alteration we can we can do that and
and we do sort of thrive in that timeless classic
space to wear say 10 years from now you'll still be wearing the same suit right
yeah our goal is for you to have it forever now we do have a few a few guys
who really want to make it on trend that's great we're happy to bludge as well
(22:14):
i think a lot of them sometimes meet in the middle i think that's what we end
up doing in a lot of the appointments is kind of like you want this like
tom ford five inch but let's do maybe a four yeah sure
yeah sure like not that tom ford style is gonna
change but it's kind of sometimes it's
you're not tom ford and so it's like you can kind of be close i love that so
(22:36):
kyle p he asked the first thing you notice in a suit and then also how fast
can you spot an OMJ suit in the wild.
So I'll take the last one.
Although the first thing I
usually notice is gonna be like the lapel and how well that lapel is made.
(22:59):
How, how's it rolling? That's the first thing I look at, but in the wild,
I can spot an OMG instantly.
I'm actually, I mean, I'm a bit of a, I'm a bit insane.
I can actually tell what brand you're wearing, no matter what suit you're wearing.
So if I look at the first thing, people will bring in other jackets and I look
inside, I can instantly tell not only the brand, but the factory it was made
(23:23):
in as well. And the fabric coat.
And the fabric coat, a lot of times the fabric coat. I just love that stuff.
I love it. It's fun for me. This is not, you know, for everybody, I get it.
But I just love being able to say, oh, this is a, you know, I had a guy,
he brought in, he was bringing in some older garments that he was just,
(23:44):
he was so upset that they didn't fit anymore.
And, you know, I was looking at these and they were phenomenal.
I mean, they were old, you know, Zania pieces.
I say, yeah. I say, yeah, Bruno Cuccinelli. And I was like, these are phenomenal.
And I know where they're made.
And sure, they were made in the 90s. But we can absolutely tweak these and bring them back to life.
(24:08):
Again, they were not OMJs. But I just love seeing, no matter when it was made,
well-made stuff. And I can always tell instantly.
Not everybody can or will. And they don't do this for a living.
But if you walk in, I'm probably going to open up and you're not wearing our jacket. Hey, I'll know.
(24:29):
But I'll probably open up your jacket and look around. I've learned the hard way.
Will, who are you wearing? Why are you not wearing?
Anything y'all look at first? I probably noticed lapel and pan hips.
Oh, yeah. Because I just noticed variations. Because I'm a woman,
(24:51):
I'm probably more than looking at shoes first anyway.
That's probably where it just goes we've had a question,
You know, what's sort of like a quick, easy upgrade that is very impactful is your shoes.
Totally. Yeah, people don't realize how important shoes really are.
Especially if you're wanting the attention of a woman.
(25:12):
Yeah. Great shoes with a cheap suit. It works. The other way around,
it does not. It does not. Yeah.
Yeah, for me, it's the personalization details.
You might notice, say, hand stitching on a lapel.
You're seeing some of that with some off the rack pieces
but you know ours just has
(25:33):
a different sort of drape and so
forth from like fabric perspectives and and how the you know the jacket ultimately
hangs and you know those are usually some of the the things that i look at as
well okay all right so some of your ultimate sources for inspiration style wise kendra,
(25:56):
Ooh, I'm a big, like, I would say like Cuccinelli, I'm a big fan of Tom Ford.
If I was to base it, like J.Crew makes really classic, easy styles.
If I was to kind of like give a variety.
Love it. Brad? You know, I think going back like the earliest would be like a James Bond.
(26:19):
Truly. Intense. And it wasn't ever, I would say never like brand specific.
Specific i was just always drawn maybe
it was a form of personality in line with how he was dressed you know it was
just this stoic person i i'm i'm not any way shape or form the personality james
bond but it was like he was like the epitome of cool yeah right yeah so i i've always kind of
(26:47):
kept that like that less is more you don't
have to say a lot to get your point
across i mean i just think that's so great i've always really enjoyed that yeah
love it for me ralph lauren ultimately it always comes back to ralph lauren
there's something about like even you know perusing his website i'm immediately
(27:08):
transported into a different world altogether and yeah Yeah,
ultimately start coming up with new ideas and perhaps even ways of perfecting
or making what a classic garment,
say, is to them or to us even better.
I actually love that. That's a big way how I operate, actually,
(27:31):
is I really enjoy seeing what other folks are doing and then putting our twist on it.
I kind of learned the best that way, looking at what other designers are doing.
Certainly you can design something from the ground up and be completely original,
but I also think just taking things that are already great,
(27:54):
Slight tweak to it. There's a reason why it's called classic menswear.
And the ladies as well. We're not doing surgery here.
When did we first fall in love with the craft and what makes it such an enduring
industry as in classic tailoring?
I think for me, a previous employer I used to have, I'm originally from Virginia,
(28:16):
and you have a lot of military-based area there.
So for at that store I worked at it was
a big thing to transitioning military like we
taught it's called TAPS where it's like you're transitioning out
of the military so you're dealing with officers and execs and
things like that in the military and they're just starting out so I
think that really changed things for me because you're really helping people
(28:37):
start their lives and kind of like that first couple suits what they need for
interviews because it is they've done the same thing for 20 years and it's just
to me that was really like impactful respectful because it was just a lot of
clients and it's all the time, but like they're that go to,
you're teaching them, they're learning and they're so kind of in that pattern
(28:58):
of being respectful and you're leading them.
But like that's five plus years that you had that client that they know that
got that job because they were dressed well and felt confident in their interview.
Cause it is really hard to transition from something that you've done for 20 years. Sure. 100%.
Super interesting. So for me, I'd probably give the nod to my mom.
(29:20):
She's an interior designer.
And when I was a kid, was spending a lot of time in Atlanta at the market and
would bring back, you know, all sorts of goodies in the sartorial space.
And so I was, I was constantly, you know, wearing something new and different
that say you wouldn't see. Even in the fourth grade.
And, and, and that led me down quite a path, but. So I ultimately owe my style to her. That's awesome.
(29:47):
I think we got one more question we'll do.
And again, we're going to do these periodically. So keep sending them. We love this.
Again, we probably learned something new today too. But I've got from Andy G.
Do you prefer someone that knows exactly what they want when they come in?
(30:08):
So a client. or do you prefer
to actually give the input i love
it when they want like they know what they want i think that's the most fun
for me because they have an idea of what i'm talking about i'm okay with explaining
things and like that's the base of what i do but it's a lot more fun sometimes
(30:29):
that they have an idea what they want because you can really expand.
Agree. Yeah. And for us, I mean, it certainly makes the job a bit easier,
but in the same, it ultimately leads to a, you know, a discussion about,
you know, different elements of say a garment that maybe we haven't even thought of.
(30:50):
So I enjoy that aspect. I think I love it when they know a little bit about
what they're getting because we have plenty of guys.
And I mean, I love working with everybody, but we have plenty of guys who,
you know, they don't know anything.
And so they're just like, hey, I just need some help. And so,
you know, you can't really go in too deep with them.
(31:12):
And we want to take care of them and get them what they need,
which is going to be vastly different than if somebody comes in and they're
really passionate about menswear.
That passion sort of rubs off on us
so i would say if they
know a little bit but are like take it away but i
know what you're saying that's really fun too and i like to call this the land
(31:35):
of no wrong answers no wrong answers yes it's theirs at the end of the day they're
they're buying it they have to wear it and no the the answer is becoming increasingly not wrong
the more they're buying no i'm just kidding and i and also i kind of finish
(31:57):
with this too because i'll have that kind of a addendum to that question is
like who do you like working with.
The best so like and so i'll plug this we we actually you know this month we've
had a couple but i think i get the most joy out of working with somebody that
just can't walk into any store and get something.
(32:18):
To me, I feel like that's a little more impactful and it kind of justifies what
we do, whether it's a weight thing or maybe they've had an amputee.
We've helped quite a few amputees, people that just really struggle being able
(32:39):
to even find anything elsewhere and to be able to put them in something custom and see their face,
and they are just transformed,
you know, of something they never thought was going to be possible.
You know, for their wedding, you know, we've helped guys that were just.
You know, they were very overweight, and they just thought they could never
(32:59):
look good for their wedding.
But to be able to put them in something custom and see their face is just really cool.
And then they tell us, I went to three other places, and they just said, oh, we can't help you.
Other custom places that, Hey, I love being able to be like, no, you can be helped.
(33:21):
The other places just weren't OMG. Yeah.
Yeah. Any, anybody y'all prefer, is there like, or just a client in general?
I like the kind of lifestyle thing. Like I think of, and probably because of
my background also it's, I just don't want you to get one suit.
I want to kind of build your wardrobe. And I think that for me is the fun client
(33:42):
that really needs different things, whether it be suiting or something casual,
like that they really come to us for everything. Sure.
So I'll say a different type of wait, W-A-I-T, guys that come in and say,
hey, I've been saving up for a custom suit for X amount of time.
And it's just super gratifying to see, you know, just their facial expression
(34:05):
after maybe having a sip of whiskey and flipping through some swatches.
So that's that's really rewarding for me
to see as well because i think we get all kinds of clients and
that's the part i love about this is we get everyone we also get women
coming in and shopping with us and like to think
it's a change in flux in women's wear too where suiting is coming back and sadly
(34:25):
there's not a lot of places these women can go sure so it's kind of like we
can kind of do double duty and kind of change the dynamic yeah all right i love
it thank you guys thank you Thank you for submitting your questions,
and we'll see you in a couple weeks.
Music.
(34:51):
So who is your worst client that you've ever had? Oh, well, his name.
Well, we will not divulge any names, but suffice to say they're no longer a
client. I would imagine, luckily, it's few and far between, the bad experiences.
(35:11):
And I've also learned it's usually there's something else going on.
Yeah. We like working with reasonable people, 100%. But you never know what
somebody's going through, having a bad day.
So, you know, we could just be the last stop on the crazy train that day.
(35:33):
And you know i think it took
me a long time to get to that point where i i realized
that but i rarely i think
most people want to be reasonable and thankfully i mean most of our clients
99.9 are phenomenal but this is a world that we live in and there are people
(35:53):
that are not great people and they do venture through our door sometimes so
you know we smile and depending on My mood,
I may march them right back out the door or refuse to work with them. And their names are?
Music.
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