from 2021.
(fast forward to about 5:30 in the recording. It was very early on in our Webinar days and it didn't get rolling until after the 5 minute mark).
Before the Attractions Group did podcasting, as an outgrowth from the challenges of the Pandemic- the Attractions Group conducted a series of Zoom Webinars featuring known industry professionals.
Step into the magic of unparalleled Guest Service! Join as the Attractions Group re-releases a timeless Webinar with Dan Cockerell, former Vice President of Walt Disney World's iconic Magic Kingdom. In this insightful "A Walk in the Park" session, Dan draws upon his 26 years of Disney leadership to reveal the foundational principles of creating extraordinary Guest Experience. Learn how cultivating a strong Company Culture and focusing on Employee Engagement are key to delivering the magic that keeps guests returning again and again. This is an essential listen for anyone in the Attractions Industry seeking to elevate their service standards, build a thriving Workplace Culture, and understand the Disney Difference firsthand.
#AttractionsGroup #DanCockerell #GuestExperience #DisneyMagicKingdom #WaltDisneyWorld #ThemeParks #CustomerService #Leadership #Hospitality #ParkOperations #leadershiplessons
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