Episode Transcript
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Today's a very special episode.
It's July 4th.
and today we have a very special guest Jillian, maybe you could introduce yourself.
My name's Jillian Agnew.
I'm a mom to a 10-year-old boy and I'm also an Ontario certified teacher.
Awesome.
On our show we've had a lot of interesting people.
Most people have a technology background or AI background.
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You have none of those backgrounds, so I'm excited to have you because I think you had reached out to me online and you talked about possibly starting a business.
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You were already doing a coffee business and you're thinking about doing something different.
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So just tell everyone a bit about yourself and then we'll talk about what's happened in the last week.
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I'm a teacher.
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My background is in education.
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That's where all of my degrees are and any courses that I've taken over the last 18 years.
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I'm a mom, so I'm very much invested in my son's life and all the activities that I am running from him around too.
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I also had my own weight loss story.
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Over the last year.
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I've lost 48 pounds.
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And somewhere along the way I realized that I might be.
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Suited for something a little bit more than teaching, maybe getting out of the public sector.
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I started to think about creating my own company or my own brand Okay.
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So we had spoken a week ago, and you already had this idea of the coffee business 'because you already had some success in it.
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But you want to think about creating your own brand and kind of doing it on your own.
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normally people have these ideas and they typically go nowhere.
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most people have this business idea and it just doesn't go anywhere.
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But we had spoken about AI and leveraging AI to help us.
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Walk us through that.
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I think it was in the last week or two you'd started using chat GPT a bit more.
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walk us through that.
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Starting off with, zero knowledge of chat gpt and then let's talk about how it transformed the business idea.
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I really had not used AI before.
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Maybe I had asked it a few questions.
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I don't think I had even downloaded the app prior to seven days ago.
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I have no technical background.
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Everything is just education and being a mom.
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So the entire domain was new to me and I had no prior ai skills.
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the reason I wanted you on the show today is a lot of people that listen and a lot of people I talk to every day.
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might be running a hundred million dollar businesses.
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But the amazing thing is they're not using ai.
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then when I ask them to show me their phone, and I'd say, show me this chat, GPT they're not even using chat GPT, they're using some knockoff version.
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This is extremely common.
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What we're discussing right now is what I find 95% of people are doing and they say, I've used that, but they're not even using.
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The real chat gpt, they're using some knockoff app and they're using a Google search.
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Would you say that you were in that category? Absolutely.
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Yep.
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Absolutely.
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So this is a big step because we're gonna go from an idea to a business and we're gonna use the real chat gpt when you did that, were you using voice mode I find most people still type into it 'cause they're used to typing into Google.
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Did you start using voice or what happened from there? No admittedly I started typing because I didn't know what I was doing.
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What I was surprised at was how easy it was.
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It was very user friendly once I The correct app and it didn't take too long for me to pick up a little bit of speed a few days into it I switched over to voice notes, just to be more time effective.
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Did you have any aha moments or holy shit, this is amazing kind of moments before we got to the business part? Oh, I would say right away, within just a few minutes of using chat GPT and speaking back and forth with ai, I realized that my world was about to explode and all these doors were about to open for me in ways that I had never imagined were possible before.
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This is important because your role isn't just a teacher, you're coaching teachers.
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maybe you could talk a bit about that.
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'cause I think this is really important because we have an education system that despite AI taking over the world.
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There is no curriculum that I know of.
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And I've got kids from, high school to university.
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There are no AI courses.
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It's incredible.
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Tell us a bit about what you do in the education world and, why do you think this is important for teachers as well? My job title is Learning Resource Teacher.
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That means I work for the district and I'm sent into schools to work with educators, to coach and mentor them on best practices, introducing new programs maybe doing an audit of the programs they already have in place and helping them tweak and refine those a little bit.
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would you say that the education system's a little bit behind the time, not just for ai.
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I think you told me off camera a story about a QR code you'd created for your classroom, but none of the other teachers wanted to adopt it.
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Talk a bit about that.
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I find that education is old fashioned.
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We haven't changed very much.
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If you look at a classroom from a hundred years ago, it might look identical to what classrooms look like today.
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I like to think of myself as a little bit of a disruptor in education.
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eight years ago, I attended a Google summit for educators.
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I was introduced to creating your own QR codes.
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I had this idea of creating a QR code to put on the outside of my classroom door.
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Anybody, whether it's a parent, another teacher, the administrators, even the janitor can scan the QR code because everybody carries their phone.
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I had created a Google form that had intentional questions where I wanted people that walked into my room to look at specific spaces or something I was teaching.
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At the end I wanted them to give me feedback.
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I wanted them to actually tell me the good, the bad, and the ugly, or maybe other ideas.
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I remember pitching this to my staff of about 60.
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I put the QR code up on my door and nobody went for it.
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Maybe one person filled out the form because they were my friend.
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Teachers are very uncomfortable with change.
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I think that they can be a little bit uncomfortable with innovation if it's not written in the curriculum yet.
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Teachers could be afraid or nervous of feedback, Constructive feedback is highly valuable, we preach that to our students, but as educators and teachers, we really struggle to be in that discomfort and space.
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So this explains why we don't have any AI education yet.
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But hopefully, somebody watching this today, things can change.
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Sometimes one conversation, one podcast can change things, do you remember, when you downloaded that chat GT app and you started using it properly? When would you say that was? Probably only seven days ago.
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Okay, perfect.
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a lot of people that are listening to this can relate they're like, yeah, I'm not really using chat gpt either.
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One week ago we had spoken on the phone and you said you know about this coffee business, and I think I said to you, Hey, I think you could just get your own product you were a distributor for another company, correct? Yep.
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For about three years now.
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I have worked for another company.
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I've sold their coffee.
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I've done well with it.
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I've earned a few trips around the world and met some great people along the way.
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Excellent.
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So when I said to you, Hey, have you thought about just creating your own coffee line? What was your initial reaction? I think I laughed and I said I can't do that.
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I'm just a teacher.
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Because you hadn't launched a business or started a business before.
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No.
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So in my world coming from the marketing agency, running a marketing agency for 28 years around the world.
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This is what I do, so I understand what it takes to launch a business, but I also know how hard it is.
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What I've learned in the last, two and a half years because of AI is how easy it's become, especially the last year.
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It's incredible.
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So I said to you, why don't you do some market research and validate, the opportunity with chat gpt just walk us through what happened after that.
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The first thing I did was download the app.
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It was very user friendly and I started asking it simple about what the top 10 coffee companies in North America are doing.
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I started exploring their websites.
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I asked chatgpt what are the other top 10 coffee companies doing and can you show me some of the market re research that's out there? at day one, I didn't have the language or the terminology.
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I didn't know how to.
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Use marketing language or how to specifically ask a question.
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So I just started by asking it what I may have popped in a Google search the day before.
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And from that point we had spoken and then I used a couple AI tools to help out.
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chat, gpt is what I use primarily.
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But chat, GBT has a mode called O three and it's a bit confusing.
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Is O three less, is it more effective than four? their numbering system makes no sense.
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But O three is really important.
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It's a reasoning system.
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It's the only AI in the world that really reasons like a human.
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So I did put that prompt into O three and it gave us some really good market data.
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then what I do with ai is validate it by cutting and pasting that research.
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I'll put it into a different one.
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I'll say, Hey, Claude's another one I use.
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I want you to fact check this for me.
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It'll go through the document, each item and fact check it.
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Then I'll go to a third one, like perplexity and I'll do the same thing.
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I used Perplexity Labs, which is another deeper research one.
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Each of these ais will give you some really good information just using the basic version.
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But if you learn how to use them a bit more, you could have deep research on, some of them have a deep research setting or like chat.
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gpt has O three perplexity has labs, they have different versions.
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We bounced around with some market research.
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Once we realized, you're onto something really big, this whole healthy coffee idea, mold free.
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The next step was figuring out marketing and a website.
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You wanna talk a bit about that and coming up with a name, walk through that process? Yep.
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I asked Chet GPT and the other AI apps that you had mentioned that I had never heard of prior to seven days ago.
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So downloaded those really quickly and I asked it to check what the top 10.
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Coffee manufacturers or suppliers were doing, I asked it to look at their websites.
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I wanted to see what looked really good on their websites what maybe wasn't going to work for me.
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then I had it giving me feedback that I was able to immediately start implementing into the website I wanted to build.
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Key components were there.
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I was able to do this all within 25 minutes.
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To put this in perspective, the research I sent you from perplexity Labs something from Claude something from chat, gpt I think four different ais.
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Just to put this in perspective having run a marketing agency 28 years around the world the documents you got back from these ais are things that we would've charged clients a hundred thousand dollars for.
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What would have taken a team weeks to put together, and I would argue that the research you were sent is better.
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So think about that, it's hard for people to understand what these ais are doing.
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It's like having a Mackenzie Consulting, a Bain team, and Bain Consulting guys come in and it would take them weeks or months to put together kind of data, the analysis that we're able to generate in minutes.
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So you were able to sidestep literally huge amount of costs and.
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Weeks or months of time and go right into, okay, this idea is real.
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This is the competition, here's what they're doing.
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And there's one that you found that had the same business model.
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What it found was, here's one that does 90% of its business with subscriptions, which is your whole business idea.
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Do you want to talk a bit about that? I have been in sales a bit as a side job from when I was 21, if you're going to work hard for a sale and put in the time to build that relationship with a potential customer get to know them, find a problem, they have and solve it.
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I don't want to have to do that again next month.
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So for me, I thought the subscription is the best way.
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When you're trying a new product for your health and wellness, like weight loss, you're probably not going to get the best results within just four weeks.
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So we really do want our potential customers to be with us for at least 12 weeks.
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That's why the subscription service works really well.
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I got excited when I saw that research in the nineties, I started a pet food business with some partners and we had no money, started with some credit cards, but our claim to fame was we created an auto ship program, before we had Amazon Prime and all these subscription models.
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And we did it with Purolator courier.
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we sold a case of dog food, about 40 pounds, and it got shipped to you if you had a German Shepherd, say your German Shepherd was 60 pounds, we knew exactly in 30 days you'd need a fresh supply.
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We built a hundred thousand customers across Canada using ownership.
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I am very fond of this whole subscription model.
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When I saw the coffee business and the research talked about one company killing it with 90% of the customers on subscription, I got very excited because coffee is like dog food.
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It's something we use every single day.
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Coffee's better than dog food because everyone's addicted to coffee.
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I don't have to convince you to drink coffee.
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Everyone's already drinking it.
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I just have to convince you it's better.
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And that's exactly what we had in our dog food business because our dog food was no chemicals, all natural vitamins and real meat.
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it wasn't a tough sell.
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And that's what I found interesting about the research.
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On the companies that you were looking at because they were really about, mold free 'cause there's a lot of crap in our coffee.
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In the research it pointed out, so I got a very simple subscription model.
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It actually told you if you're gonna model some company, look at this one.
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So with that research what did you do next? What was the next step after you saw the research and you're like, okay, I see this company, the've really figured out how to do subscriptions.
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Walk us through what was the next thing that you did? the next thing was that I needed to come up with a brand name, take my idea and actually start creating some sort of a brand with it, I was thinking about.
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vitamin water, and I remember the transition when we drank bottled water, but there wasn't really brand names.
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It was just like, recycled tap water.
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Dasani or whoever Nestle made these waters.
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But then one day somebody had this great idea let's put vitamins in water, make it seem, healthy.
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A friend of mine Edward Obi, started a company called Smart Effects.
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30 years ago which was very successful.
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It didn't taste that great, but it was a good idea because he actually had some pretty good things in it.
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So I think the next part of your research was you looked at the 10 most successful companies in the us.
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That were in the water business, but had a healthy angle.
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Did I get that right? Why did you do that research and what was the result In Teacher's College, I learned you don't want to ever reinvent the wheel.
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I think my thinking was go to who's already doing it really well.
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There wasn't, enough time in the week to sit and actually audit 10 of these websites.
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So asked AI to do it for me and it was able to tell me.
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The benefits or, reasons behind why they chose a brand name or why was this name better than that name? And the companies that you looked at were the 10 most successful, Vitamin Waters in America.
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this is proven, these are very successful companies.
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And out of those 10 names you found one that you really liked did I get that right? And then you said, Hey, ai.
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Can we use this for a coffee? Will you walk us through that? Along the way learning how to ask better questions.
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I think that's a really important point, you need to understand how you're speaking to AI to get the answers you require.
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I wanted to know if I was going to be copywriting or if things were going to be illegal and I needed to get that information right away.
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It guided me through how to follow this process.
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Legally and ethically so from that research, you're able to come up with a name, and then you went to AI and you said, okay, how do I find a domain now, find a domain name that has the word coffee in it, but it's available.
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Just walk us through that.
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This is where a lot of people get stuck.
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They're like, I can't come up with a name.
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I don't know a name.
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And if they came up with a name, I can't get the right domain.
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So walk us through that.
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I knew that I couldn't come up with my own name.
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I have no prior buyer experience in this industry.
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I had to put my full blind faith trust in ai.
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It gave me a few options.
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I asked a few friends, got some feedback and settled on one that felt authentic to myself.
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In a matter of days, we went from idea market research, validate the idea.
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Then we did market research on healthy beverage companies, like healthy water companies.
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You came up with a name, then used AI to find which domains were available.
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it came up with some options for you.
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Correct? Correct.
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I wouldn't even know what website to go to, to register a domain.
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AI did that all for me.
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it crosschecked that those domains were available.
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So I wanted, a.com,
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a.ca.
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It told me what was available, what was not available.
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I think that it even told me why some of them might not work because they're very similar to other brands that are out there.
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So it started steering me, away from certain domain names, So now that was the first time you actually spent money because up to now you're using free ais.
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So the first time you actually spent any money in this business was to register the domains, correct? Correct.
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Okay.
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So now money gets spent, domains are done.
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So next step is, you've got a brand name, you've got a domain name, now you need a website.
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what did you do next? I went to AI and I asked it how am I going to build a website? I went back to my original research with those top 10 brands and asked AI to look at their websites.
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I didn't want to copy things.
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I just needed to be inspired I needed to get a clear vision of.
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What I wanted my website to look like it helped with, details like coloring layout and photographs it's almost like AI had become my co-founder it was helping me through this process what direction this was going to take me.
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I think your point is really important if you think about all the really successful companies that we use every day, usually at least one of the founders, was a tech person, a coder, a software person probably from Silicon Valley.
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Think about every company that we use every day.
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The story.
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It's oh, that's a coder software guy, Silicon Valley.
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But today, with the age of ai, it's a whole different world.
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now we're going to cover the difficult stuff, which is technical.
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This the software part, all with ai.
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So the next tool that you used was a coding app that I love called Lovable.
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And with that app, for those that don't know what Vibe coding is, it basically takes the place of designers and software coders to build websites for you.
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So you are able to put in your ideas.
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Screenshots and basically tell it what you wanted to do.
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Did I get that right? Exactly, yeah.
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So you went through a couple revisions, and I remember it was like maybe 48 hours ago you'd sent me something I in the sauna and on my phone I'm like, oh, I can make those changes.
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I'm like, just send it to me.
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I took those changes, put it into lovable, before I got out of the sauna.
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Your website was done.
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that's mind blowing.
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I'm a person that had teams of full-time web designers, coders, developers.
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I know how long it takes to build a real website.
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it doesn't happen in 10 minutes for people that have never been through this process.
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there's a designer, a coder, somebody's hooking up your DNS, all these steps to it.
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You gotta find hosting, all that was done in minutes, so now you end up with an incredible website.
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You've got an idea that's been validated through incredible market research.
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A brand, a name that you love.
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You've got a website that's incredible that was your first week.
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What's the plan for next week? Now, I know you're taking care of your son, full-time mom.
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It's a lot of work, but walk us through because other people have done that.
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They've built a website and then that's it.
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they don't know what to do after that.
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walk us through, how are you gonna use ai, your new co-founder, and what will happen? What's your plan for this week using ai? to your point, let me be clear I'm not a tech bro.
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I don't have the technical background.
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I am a mom.
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That's what I do.
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So being able to screenshot, some of the parts of the website that I didn't like, and within minutes have ai, fixing that.
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how was your first week as a founder of a new startup? The fact that you're even calling me a founder is blowing my mind because eight days ago I would not have described myself as that.
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I probably would've just said I'm a public servant.
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I didn't realize how much you would be able to achieve with AI in just seven days or less and little to no experience.
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You just have to have an idea and be willing to go for it.
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And lean into that discomfort a little bit.
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Teachers know best that we learn through failure.
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I wasn't worried about that, but I was more worried that I wouldn't have the expertise or, background experience to do something like this.
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within, the first few hours of using AI on day one, I realized I actually do, and anybody does.
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The reason why you're on the show today is I've been working with hundreds of companies around the world.
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I've been blessed to help five startups go to a billion dollars.
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Isn't new for me.
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I've done this a lot of times, but never would I have imagined that we could take an idea and go to, fully researched business plan right now.
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We could take to any bank.
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You've got enough research, you can go to any bank and get funding that's how good the research is.
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And to go from research to business plan.
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We actually created a business plan and found government programs that would love to give you money to launch this kind of business.
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you picked an incredible brand name and I'm convinced that with the brand name and the website you already have.
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It's a multimillion dollar business.
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There's no doubt in my mind now it's just execution.
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So for me, to witness this all with AI and your total spend, I think is probably about 50 bucks for the domain.
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Yep.
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That's it.
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'cause I know how much, real businesses would pay for this.
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Even if you were doing this, in India, you're talking about tens of thousands of dollars and it would be a nightmare to execute this.
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this isn't just we're in Toronto and it would cost a hundred thousand.
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Even in India, everything we've talked about so far would cost tens of thousands of dollars and take months.
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So yeah, super impressed.
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You had a great first week, but what's your plan now with your AI co-founder? What's the plan for this week? I think the next step is that I need to hit social media.
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I need to maybe open some accounts on different platforms with my brand name, start gaining followers, start building that trust with clients, and putting out some content.
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In terms of content, I'm going to go back to ai.
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I'm going to ask it to create a content calendar for me.
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It can even create my reels posts and carousels for me.
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Based on what I'm needing I don't really have to think much further than that.
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for people that haven't done this before I'll give you some examples.
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If you went to X right now, pick any platform and by yourself.
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Without ai, you're trying to find your brand name.
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With X, you're gonna spend a whole day because there's a million variations.
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And to get your brand name that isn't already taken You could literally spend a day, then you could spend an entire day just trying to do the same with Facebook and then TikTok, you could spend a month on this in ai.
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In seconds it's gonna go through a million configurations and go, okay, based on your brand, this one's available.
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You're like, great.
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Like that alone will save hundreds of hours.
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I think that's a very good point.
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I've mentioned a few times that I'm a mom, My son needs to be run to swimming lessons on Wednesday.
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He's at gymnastics on Friday, it was soccer.
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So keep in mind that I'm doing all of this in between, being home full time with my son.
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And on the side also doing a little bit of summer school and lesson planning.
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So all of this needed to fit into some pockets of time during the day, and it easily did.
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This is why most moms don't run multimillion dollar businesses You couldn't have physically done this before.
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It would take too much energy.
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Too much time.
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There's very few exceptions.
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Like you look at Sarah Blakely, Spanx, but she did all that before.
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She had kids.
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There's very few people that can pull this off Today with ai it's gonna be more and more common.
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One of my beliefs is if you look at the founders right now, all these, billionaire tech guys, they all dropped outta university and started their company.
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I believe we live in an age right now where it's gonna be kids dropping outta high school, like grade nine, grade 10.
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'cause they made a million bucks with their app.
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I'll give you an example.
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I use one called ial.
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I take a picture of what I eat and it analyzes the amount of protein a 17-year-old built it.
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He did $20 million his first year.
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With this app, I believe you're gonna have high school kids drop out.