All Episodes

April 1, 2025 33 mins

“E-Commerce is a much harder business than is purported in marketing.”

Today, we’re joined by DTC legend Fan Bi all the way from Australia! With over 15 years of e-commerce experience under his belt, Fan’s peeling back the industry's glossy exterior to expose why the majority of today’s business owners stay poor.

Fan dives deep into the operational challenges that frequently lead to financial strain for e-com businesses of all sorts. He offers a ton of practical advice aimed at helping entrepreneurs navigate the harsh realities of our field while maintaining profitability for the long-term!

As we shift the focus to the low-bid market, Fan demystifies misconceptions surrounding enterprise value and business exits. Many small business owners erroneously chase revenue multiples, not realizing that true value lies in cash flow and sustainable models, often determined by a multiple of EBIT.

Finally, Fan discusses the dangers of personal guaranteed debt and the importance of aligning ambition with a realistic outlook on the day-to-day when running a business!

Key Topics:

(03:58) Buying DTC Brands in “Special Situations” (06:31) Why Most E-Commerce Business Owners Stay Poor (11:36) The Value of Operators in Leadership Roles (16:51) Striking the Right Balance Between Operations and Marketing (22:36) Fan’s M&A Predictions for Q1 2025 (26:52) Treating E-Commerce Like a Small Business (31:37) The Superpower That All Successful E-Commerce Operators Possess

Thank you to our sponsors

Follow Richie (⁠⁠⁠⁠X⁠⁠⁠⁠ | ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠) and Joe (⁠⁠⁠⁠X⁠⁠⁠⁠ | ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠) for more e-commerce insights and to join the conversation.

 

Mark as Played

Advertise With Us

Popular Podcasts

Stuff You Should Know
Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

New Heights with Jason & Travis Kelce

New Heights with Jason & Travis Kelce

Football’s funniest family duo — Jason Kelce of the Philadelphia Eagles and Travis Kelce of the Kansas City Chiefs — team up to provide next-level access to life in the league as it unfolds. The two brothers and Super Bowl champions drop weekly insights about the weekly slate of games and share their INSIDE perspectives on trending NFL news and sports headlines. They also endlessly rag on each other as brothers do, chat the latest in pop culture and welcome some very popular and well-known friends to chat with them. Check out new episodes every Wednesday. Follow New Heights on the Wondery App, YouTube or wherever you get your podcasts. You can listen to new episodes early and ad-free, and get exclusive content on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. And join our new membership for a unique fan experience by going to the New Heights YouTube channel now!

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.