The Business of Dentistry Podcast
Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
Nigel Jones is joined by Paul Graham, Managing Director of Medical at Christie & Co, to explore the current dental practice market and delve into insights from Christie & Co’s latest annual market review report.
What you'll hear:
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- The current practice market landscape
- The key points that came from the annual marketing review report
- The current...
In this episode of The Business of Dentistry Podcast, Patient Care Coordinator Chloe Anderson chats to Regional Support Manager Donna Hall about her role and how it really benefits the dental practice and patients.
What you’ll hear:
- How the role of a patient care/ treatment coordinator works within the practice
- Working alongside clinicians with...
In this episode of The Business of Dentistry Podcast, Donna Hall chats with dental leadership and culture consultant Mark Topley, Chair of the charity Gold for Kids, to explore the organisation's mission and impact.
With precious metals discarded every day in dental practices, Gold for Kids is a not for profit organisation which melts down unwanted metals and donates the funds to trusted UK charities helping children facing poverty...
In this episode of The Business of Dentistry Podcast, dental nurse, academic, mentor and educator Fiona Ellwood, chats to Hazel Dockery about her multi-faceted squiggly career.
What you’ll hear:
- What is a squiggly career
- The benefits of a squiggly career
- How Fiona first stepped off the straight and narrow career path
- How to go about ensuring you...
Nigel Jones is joined by Mike Blenkharn, partner and Head of Dental at UNW LLP, who has over 10 years experience working with dental professionals. During their conversation they discuss exit strategies and how early on you need to consider them.
What you'll hear:
-
- Best time to consider your exit strategy
- Getting the structure right on day one
- Tax pla...
In this episode of The Business of Dentistry Podcast, Les Jones catches up with Manish Chitnis, Principal and Practice Owner at Dental Concepts to discuss his transition from leaving the NHS into a transition to fully private.
What you’ll hear:
- Lessons learnt from previous NHS transformations
- Understanding from patients during the transition
- Support from Practice Plan Regional Support Managers
- Advice for anyone who still has ...
Nigel Jones is joined by Shaenna Loughnane, Chief Executive at Bridge2Aid for an insightful conversation around working closely with the Tanzanian Dental Association and Ministry of Health Chief Dental Officer in Tanzania focusing on capacity building with the Dental therapists and opportunities for people to help out with 1-2 week outreach programmes.
What you'll hear:
- Read more
In this episode of The Business of Dentistry Podcast, Katrina James catches up with Michelle Hardy, Sales Support Manager at Practice Plan, to discuss NHS conversions and examples of successful conversions she has seen during her time at the business.
What you’ll hear:
- NHS conversion transformations
- Highlighting the process of a conversion
- Best ways to talk with an expert for guidance.
In this episode, Specialist Financial Advisor, Richard Ollive, and Donna Hall, Regional Support Manager for Practice Plan, talk about how they work together to support dental practices. From financial advice to hands-on plan support, they share how their partnership helps dentists and practices to feel more confident, supported and ready for whatever comes next.
This podcast is for information purposes only and does not constitut...
In this episode of the 'In the Loupe' podcast, host Nigel Jones discusses the recent NHS England announcements.
What you’ll hear:
- 10-year plan for the NHS in England including dentistry
- Publication of the consultation on changes to the current contract for dentists in England
- Latest instalments in the hearings from the Health and Social Care committee.
In this episode of The Business of Dentistry Podcast, Regional Support Manager Donna Hall is joined by Online Fitness Coach and Dentist Rohan Verma to discuss improving your physical and mental wellbeing.
What you’ll hear:
- Transition from dentist to fitness coach
- Hints to improve your lifestyle
- Eating tips to gain that extra energy boost each day.
In this episode of The Business of Dentistry Podcast, Donna Hall is joined by HR and employment law expert Sarah Buxton to discuss contractual staff benefits.
What you’ll hear:
- Mandatory staff benefits and optional benefits
- Creating the right staff benefit plan
- Advice on how to advertise these benefits for future staff.
Nigel Jones is joined by John Gibson for a powerful conversation on mental health in dentistry, exploring burnout and regulation pressures. John advocates for a shift towards a “community of kindness” - sharing practical, compassionate ideas to restore empathy across the profession.
What you'll hear:
- How burnout is impacting the dental industry
- A 'community of brokenness' is forming
- How f...
In this podcast, we explore why every dentist in a partnership - or considering one - should take a close look at their partnership agreement.
We break down what these agreements should cover, why regular reviews are essential, and the serious legal and financial risks of outdated or vague terms.
We’ll cover:
- What a dental partnership agreement should include
- Common pitfalls and how to avoid them
In this episode of The Business of Dentistry Podcast, Les Jones catches up with Chris Barrow, Dental Business Coach, to discuss AI and the way it is shaping businesses and how you can adopt it.
What you’ll hear:
- The landscape of AI over the next 5 years
- Different types of AI software for dentistry
- The use of Open AI software.
In this episode of The Business of Dentistry Podcast, Hazel Dockery is joined by HR and employment law expert Sarah Buxton to discuss the often-overlooked topic of pregnancy and family-related issues in dental practices.
What you’ll hear:
- The legal gaps around miscarriage and IVF
- Recent legislative changes affecting parental leave and bereavement
- Advice on how to support your team while staying compliant.
Nigel Jones catches up with Stephen Henderson, Independent Dental Adviser, to explore what really happens when things go wrong in dentistry. They talk about the pressures dentists face, how the regulatory landscape is changing and what support is out there if it feels too much.
What you'll hear:
- What it's like to be investigated by the GDC and how the process has changed
- The emotional toll of complaints and regulatory scrutiny ...
Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice.
What you’ll hear: • The importance of giving staff the confidence to handle difficult conversations through training • Ways to take the heat out of a challenging situation • Why emotional intelligence is a su...
Nigel Jones, Director at Practice Plan, is joined by Dr Lauren Harrhy, Principal Dentist and member for Wales on the BDA’s Principal Executive Committee, to discuss the latest proposals for changes to NHS dentistry in Wales and what it means for practices.
What you’ll hear:
- Overview of current dental landscape in Wales and recent updates
- Centralised patient waiting list...
Amy Hansford, Regional Support Manager at Practice Plan catches up with Ulrika Skalberg, Dentist and Practice Owner at Teeth on the Heath, to talk about the growth in plan membership at the practice and the benefits.
What you’ll hear:
- How the plan has benefitted the practice
- How the practice have grown it's plan patients over the years
- How to get all the ...
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