If you tiptoe around diagnoses, patients pay the price. In this candid riff, Dr. Jason challenges new associates and hygienists to stop under-diagnosing out of fear and start telling patients what they actually need, with empathy and clarity. He uses common-sense analogies (optometrist, mechanic, primary care) to show why “let’s watch it” is often just avoidance, then lays out simple language to present perio care, restorations, and time-of-service expectations without drama.
You’ll learn:
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How to replace scarcity and fear with professional confidence
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Language that is firm, kind, and rooted in patient benefit
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When to present treatment now versus truly re-evaluate later
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How leaders can coach providers who keep punting hard conversations
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A checklist for clear recommendations, consent, and next steps
Share this with your clinical team. Patients trust you for the truth, not a comfortable maybe.
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