What does it really take to grow from one practice to ten thriving locations without losing your mind or your margins? In this episode, Jason sits down with Dr. Hardik Chodavadia, co owner of a ten location group in Austin, Texas, to unpack the real story behind rapid but sustainable growth. From signing his very first lease sight unseen to leading a team of more than 80 people, Dr. Hardik shares what worked, what almost broke the business, and what he would do differently if he had to start again today.
They dig into the messy middle of scaling: building from de novo instead of acquisition, bringing on partners, hiring a CEO, and learning how to lead when your role shifts from full time clinician to full time operator. You will hear how they structure their leadership team, use meetings to keep everyone aligned, centralize key functions like phones and billing, and protect culture across multiple locations.
You will learn:
How Dr. Hardik went from one six operatory startup to ten locations in under ten years
The real role of office managers and doctors in leading each practice, and why not every associate should be a “leader of record”
What their centralized model looks like for phones, claims, and billing, plus where they still keep things local
How they think about mentors, partners, and specialists as they scale clinical services
Why meetings, structure, and daily scorecard reviews are non negotiable in a multi location group
The biggest risks that keep Dr. Hardik up at night, from marketing and new patient flow to over reliance on “rock star” employees without systems
If you are serious about adding locations or turning your single site office into a true group, this conversation gives you a candid, behind the scenes look at what it actually takes.
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Dateline NBC
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My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.