If you've ever felt like time tracking is a total buzzkill? Yeah, we get it. But what if it’s actually the secret weapon to unlocking consistent revenue and profitability in your design firm?
In this episode, Melissa and I are diving headfirst into one of the most unglamorous but essential parts of running a successful design business – time tracking and billing. We’re pulling back the curtain on our monthly time billing process, the systems we rely on, and the strategies we use to keep cash flowing.
We’re talking about why sticking to a monthly billing schedule isn’t just about getting paid – it’s about setting clear expectations with clients, staying profitable, and avoiding those dreaded, awkward “why is this taking so long?” conversations. Plus, we’re sharing our top tips for keeping your billing simple, transparent, and bulletproof – from breaking down hours by phase to crafting invoices that actually make sense to your clients.
And if you’ve ever wondered how we calculate our target profitability, we’re unpacking how we came up with that number and how it influences everything from setting billing rates to determining whether you can actually afford to hire that new designer.
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