In this episode of The Freeze Dried Guys, we sit down with Sara Sullivan, owner of Freeze Eat Repeat (www.FreezeEatRepeat.com), a business specializing in freeze-dried candy and dog treats. While Sara casually shares how she started her business, the real focus of this conversation is on the challenges she has faced with her Harvest Right Freeze Dryer.
Sara details the technical issues she’s encountered, including equipment malfunctions, breakdowns, and repeated failures. But the biggest frustration? Her experience dealing with Harvest Right’s customer service. From long wait times to repeated troubleshooting steps that led nowhere, Sara explains what it was like trying to get real solutions—and why she ultimately found the process exhausting and costly.
If you’ve ever struggled with freeze-drying equipment or want to hear firsthand what it’s like dealing with repairs and customer support, this episode is for you.
🔹 What You’ll Hear in This Episode: ✅ The recurring problems Sara had with her Harvest Right Freeze Dryer ✅ The costs and frustrations involved in dealing with Harvest Right’s support team ✅ What she wishes she knew before buying her freeze dryer
🎧 Listen now for an inside look at what happens when a freeze dryer doesn’t work as expected!
Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – The BEST freeze dryer for small consumer businesses. Learn more at www.D-Freeze.ca
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