How do banks innovate while staying compliant?
In this episode of the Future Fit Edge Podcast, Cindy Montgenie sits down with Jeffrey Martinez, EVP and Head of Branch Banking at PNC Bank, to explore how leaders in highly regulated industries can drive digital growth without losing trust.
You’ll discover:
- Why PNC invests in both digital tools and branch expansion
- How to humanize technology for clients and employees
- Leadership lessons Jeff brought from the U.S. Army to corporate America
- Practical strategies for psychological safety and honest feedback loops
- Why avoiding hype and staying true to strategy is essential for innovation
This episode is packed with insights for executives and innovators balancing disruption, compliance, and client value.
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