All Episodes

July 9, 2024 86 mins

While most hospitals can state that they are open 24/7, the true continuum of care doesn’t end whenever the patient leaves the parking lot. Our patients are always our patients, and we go the extra mile to make sure that our patients are safe outside our walls. That is why, in 2014, the hospital invested in one paramedic’s vision to build a program known as STARS: Special Needs Tracking and Awareness Response  System. This one-of-a-kind, and now nationally benchmarked program helps coordinate and coach ambulance districts, fire districts and community hospitals to know the specialized needs of medically complex patients inside their coverage area and get the appropriate, specialized training to care for these patients’ needs before they even arrive at the patient’s side. Program Coordinator/Paramedic, Nick Salzman and parents, Jamie and Tim Massinelli joined us to share how the program got started and the impact it has on both sides of the 911 call. 

Mark as Played

Advertise With Us

Popular Podcasts

Bookmarked by Reese's Book Club

Bookmarked by Reese's Book Club

Welcome to Bookmarked by Reese’s Book Club — the podcast where great stories, bold women, and irresistible conversations collide! Hosted by award-winning journalist Danielle Robay, each week new episodes balance thoughtful literary insight with the fervor of buzzy book trends, pop culture and more. Bookmarked brings together celebrities, tastemakers, influencers and authors from Reese's Book Club and beyond to share stories that transcend the page. Pull up a chair. You’re not just listening — you’re part of the conversation.

On Purpose with Jay Shetty

On Purpose with Jay Shetty

I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.