What’s the real secret behind earning 5-star Google reviews and loyal customers? It’s not discounts—it’s trust. In this episode of the GPS Podcast, we sit down with Ed Marchiselli, founder and CEO of The Seal, to talk about how service businesses can build credibility, earn authentic reviews, and win customers for life.
Key Takeaways:
- How building genuine trust leads to long-term customer loyalty
- How to ask for (and get) more Google reviews the right way
- The connection between technician soft skills and reputation
- How to handle negative reviews without hurting your brand
Learn more about The Seal: https://theseal.com/
Secure your spot at Violand's Business Planning Retreats before time runs out! https://violandplanning.com/
Listen on:
YouTube: https://bit.ly/4hJfqUz
Apple: https://apple.co/42EB8Vp
Spotify: https://spoti.fi/40Ne6ZW
Amazon: https://amzn.to/3Q3viW7
iHeartRadio: https://bit.ly/3Ene5o6
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