November 18, 2024 • 41 mins
Business is not all about money.
Shock! Horror!!
It can be created for the purpose of serving others, and when it is incredible things happen.
My guest in this episode Luke Beckley not only has an innate drive to serve others through his work, but he also builds businesses whilst working in a full-time career.
Luke is a generous soul who works with me at Hope4, a charity providing emergency aid to desperate families in Moldova. His specialism is data, through which he supports businesses large and small to ensure they have proper data handling practices.
He shares invaluable insights into the common mistakes small businesses make with data, and the serious impacts it can have if handled improperly.
We also re-live our eventful trip to Kilimanjaro that triggered a wave of support across LinkedIn and shows the true spirit of entrepreneurs in times of difficulty.
“The real passion is helping small businesses and charities”– Luke
You’ll hear about:
00:00 - Luke Beckley: data protection superhero
00:56 - An introduction to Luke Beckley
03:51 - Why Luke stuck to a side hustle
07:08 - Being comfortable building a business slowly
10:11 - How to balance multiple work projects
12:30 - The Kilimanjaro story
20:07 - Luke and Lea on fundraising for Hope4
23:28 - Luke's purpose in data protection
25:58 - Common small business data mistakes
30:25 - The power of terms and conditions
Connect with Luke:
LinkedIn - https://www.linkedin.com/in/luke-beckley/
Correlia - https://www.correla.com/
Hope4 - https://hope4.org/
Uncharted Summits - https://www.unchartedsummits.world/
Connect with me:
The HoLT - https://www.the-holt.com/
My website - https://leaturner.co.uk/
LinkedIn - https://www.linkedin.com/in/lea-turner/
Instagram - https://www.instagram.com/leaturnerholt
Join The Holt waiting list - https://www.the-holt.com/waitlist
This podcast is sponsored bySafe Space From The Workplace. You can check out their podcast here - https://shorturl.at/IASSn
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Luke Beckley (00:00):
The real
(00:00):
passion is working with
those small businesses
and small charities.
You're working with
people who are collecting
personal data about
really sensitive things
like knife crime or
domestic violence.
They're trying to deliver
a service to people in
those situations.
Obviously don't have the
knowledge or thinking
about the data, but it's
(00:21):
not a massive leap to go,
but if you lost the
spreadsheet that you've
got the new address of
someone who you're
protecting from a
domestic violence
situation, what's the
outcome? Like, yeah, and,
and so it's, that's my
drive. You're
Lea Turner (00:38):
like a data
superhero. You can save
your life. I mean,
Luke Beckley (00:41):
I mean,
yes.
Lea Turner (00:56):
Welcome to
The HoLT Survival Guide
for Small Business. Luke
Beckley, it's a pleasure
to see you.
Luke Beckley (01:01):
Thank you
very much. You're well.
Inviting me very well.
Thank you. Before
Lea Turner (01:05):
we get
started, I'd love for you
to share with everybody a
little bit about who you
are and maybe how we've
come to be sat on these
sofas together. Wow,
Luke Beckley (01:14):
that's a
journey. So in like a
minute or so, very
quickly, how we know each
other. I was very
fortunate to do some one
to one training with you
a while back, yeah, which
started me on a journey
of actually getting
myself out there,
presenting myself a bit
better, trying to get
myself out of a rut with
(01:35):
a previous role working
so I work in data
protection and data
governance and data
analytics, and I think
it's something I need to
share with the world, so
I am on a crusade to try
and share that with the
world in various guises.
So that is how we met,
and then, obviously, we
did some charity work and
(01:56):
climbing last year, yes,
Lea Turner (01:57):
yes, my
unsuccessful summit of
Kilimanjaro, where the
rest of you actually did
Summit, and I'm super
proud of you, and we, as
a result of that, you've
recently started an extra
side hustle. So you're a
consultant as well as
you, so you're still full
time employed
Luke Beckley (02:14):
correct in
data. Yeah, I'm a DPO and
head of privacy and data
governance for a company
called Corella,
Lea Turner (02:20):
and you do
consultancy on the side
of that for other
companies. Yeah. So I
help out
Luke Beckley (02:24):
other
companies, small
businesses, particularly
if they've got data
protection issues, or
they want to understand
more about data
protection, then come and
talk to me. And
Lea Turner (02:33):
then there's
more, though, isn't
there? And then I might
also busiest man in the
world,
Luke Beckley (02:38):
quite busy
in that I again work with
you, with hope for. So
I'm the Chief Compliance
Officer for hope for, as
well the charity we
climbed Kelly with and
for. I'm going through my
tennis coaching
qualification. So I'm an
LTA. This is an extra one
assistant coach at the
moment, just going
through my instructor
(02:59):
level courses. So I do
teach kids tennis on
Wednesdays and Fridays
and other sessions
throughout the week. And
I'm also doing a lot of
work, volunteer work for
the Easter London
Business Alliance, who
I've worked with
previously. And they are
a charity working in east
of London that help small
businesses, social
enterprises, small
(03:19):
charities just
facilitate, simplifies
them, services and tries
to support them in the
growth of their
businesses. So I'm kind
of doing a volunteer
program. You managed to
find time. Managed to
find time? Well, I'm
always going to find time
for you,
Lea Turner (03:34):
but yeah, and
so I mean, apart from
being the busiest man in
the world, thanks. And it
really does sound but I
don't know how you manage
to juggle quite as much
as you do. I think I'm
busy, but I have a
feeling that you've
actually got a secret,
Luke,
Luke Beckley (03:49):
that's how
I think also really
helped. But I think it's
Lea Turner (03:52):
really
interesting because
you're the first person
we've spoken to on the
podcast that's actually
employed, yeah. And what
is interesting to me is,
you know, you you are
clearly passionate about
the data, work that you
do and bringing it to the
world. And that can't be
easy, because it's not
particularly sexy subject
for most people. It's
quite a god. That's just
a thing I have to do.
Yeah, and I'm guilty of
(04:13):
that as well. I don't
really understand it all,
and that's why i i ask
you questions when I've
got queries. I'm lucky I
have you on hand to
answer those, but you
have chosen to sort of
stick with the side
hustle model. You do your
consulting, and you're
doing your charity work,
so you're very much.
You're living your
purpose through your job,
which you're clearly
passionate about. You're
also finding time for all
(04:34):
these extra passions,
which, yes, a lot of
people would be saying,
well, why? Why stay
employed? Why not go out
on your own with the
consultancy that you do,
and have more control
over your own time, your
own earnings? Like, what?
Because we've spoken to
so many people that have
made that choice. What
(04:54):
has it been like for you?
Like, why did you not do
that? I.
Luke Beckley (05:00):
I think, I
think there's, well, two
main reasons. One is when
we started to work
together and they did the
training X number of
years ago, a few years
back, three, three years,
at least two years. That
was me trying to just
understand how I could
reposition, me, develop
some sort of brand,
actually validate whether
(05:21):
what I was talking about
had any credibility, done
quite successful, and I
think I've been all right
with that so far so. And
then I got an opportunity
to move into another
role, full time role,
just to about 16 months
ago, for an industry
which I've not worked in
before. I found
(05:41):
fascinating. Dealt with a
lot of personal data, so
obviously it appealed to
my data geek side. And so
I think it's part of a
journey that I'm on to
get to the point where
I'm happy to take a step
back, or take myself out
of full time employment
at some point, and then
look to do the
(06:02):
consultancy work that I'm
kind of doing for
friends, or, you know,
for for charity,
charities on a more full
time basis, because it's,
it's for me, just
building up the
credibility in the market
space and making sure
that People in a very dry
subject. Think about me,
right?
Lea Turner (06:22):
So it's more
like a slow burn for you,
yes, and yeah, and that
that's interesting to me,
because a lot of people,
when they start a side
hustle, they're on this,
like speedy trajectory.
They want to get out.
They've decided that they
want to leave their job,
and the side hustle is
going to be the thing
that gives them an out.
Yeah, and they're in a
rush. And that happens.
(06:43):
You see that happen quite
a lot, maybe because
their attention, their
focus has shifted, and
they become passionate
about the side hustle,
and that's where they
want to put all their
energy, and they start
resenting the job because
it's taking them away
from the thing they see
as their future. And I'm
guilty of that, like
that's how it happened
for me, and I did enjoy
my full time job, but I
really wanted to see
where my business would
(07:03):
go, and I sort of got to
go and drive and do my
full time job, and I
don't want to do it.
What's made you feel
comfortable taking it
slow? That's different
from other people, but
partly because you You
still love what you do.
Luke Beckley (07:19):
Yeah,
absolutely that. So I
love, I mean, I'm really
fortunate at the moment
that I'm working with a
fantastic team so in the
full time role, a
brilliant team really
interested in industry so
energy and utilities and
how that market is
starting to shift. I'm
getting to work with lots
and lots of personal data
and understand that the
nuances that I need to do
(07:40):
so that's helping me from
a knowledge and an
experience perspective,
which can only help me,
and then whoever I work
with in the future
benefit from that
experience. And so I'm in
a market space which is
only growing. So there's
like 160 countries around
(08:00):
the world that have got
some form of data
protection. Of data
protection. It all works
slightly differently. So
depending on whether
you're working
internationally, you've
got lots of different
laws that you need to
worry about and think
about. So me having that
experience longer term,
just makes, I think, it
easy for me to be able to
say, Well, I'm your man,
(08:21):
and look at all the
things that I've done. So
it's a it's a credibility
and an experience slow
burn for me to get to the
point where, obviously,
you know, I won't be,
yeah, full time forever,
because there's work I
want to do, obviously,
with Chris and with hope
for and there's things
that we want to do there.
We join the volunteering
work, I'm enjoying doing
(08:42):
the tennis coaching, so
I'm I want to find a
happy medium that will
give me the space to be
able to do those things.
Yeah, with a bit more,
and it
Lea Turner (08:52):
sounds like
you've really found
purpose and meaning in in
all of the different
things that you do.
You're, you're, you're a
complicated character in
the fact that there are
so many aspects of you as
a person, and I'm guilty
of that. I didn't judge
you before I met you, but
obviously I knew a bit
about you before we
started working together.
And I was like, this is a
(09:12):
great guy. This is a
really lovely guy, but I
think you're unexpected
because, because you are
a self confessed data
nerd, yeah, right. And we
nest, we would
potentially put those
people in a more of an
introvert category.
You're not like that.
You're not an introvert.
I
Luke Beckley (09:28):
think
you've seen that.
Lea Turner (09:30):
You're also
an absolute intrepid
explorer, like we
climbed. I made it most
of the way up
Kilimanjaro. You made it
to the top, and then you
came back and you made it
a mission with some of
the other people we
climbed with, yeah, to
start your own travel
company to do these
adventures with a view to
raising more money for
the charity we represent.
Absolutely, that's
amazing that you loved it
(09:51):
so much that you went.
I'm gonna, we're gonna
make this a business. I
hated it, and I will not
be supporting your
business by going, but I
will support you as a
business owner. I. 100%
but Uncharted summits,
like you've had the new
branding, the website,
everything looks like
it's it's getting going
really strongly, yes. And
I just find it so
interesting that you are,
you are doing so many
(10:12):
different things and
making them work so well
together. How do you do
it? How do you balance it
all? And you're welcome
to say, well, it's not
quite balanced, because,
you know, people say the
same to me, and I'm like,
it's not balanced. It's
chaos. But I get a
feeling you've you've
nailed it, because you're
such an organized
Luke Beckley (10:30):
well, with
your data, it looks like
it's organized. And I
think on the surface,
everyone would think so,
you're definitely but
underneath your legs,
there is a lot of that
going on, for sure, but
equally, working with
great people, right? So
and so. You know, I have
had great coaching in the
past, as we know from
(10:50):
from Cheryl, that really
helped, worked with you
to help bring me to this
point that people now
will recognize who I am,
speak to me, and we can
talk data for a couple of
minutes before they fall
asleep, things like that
Lea Turner (11:04):
motions
around me.
Luke Beckley (11:06):
It's not
just you don't worry.
You're in a majority.
It's fine, but I get your
point. It's a weird
juxtaposition, because
you're like, Yeah,
you're, you're, you talk
about data protection
with such passion, and
people like, oh my god,
what are you talking
about? And I don't
understand, and that
sounds really boring,
which, of course, it's
not for me, because it's
(11:27):
passionate. And then on
the other side of that,
we had a conversation me,
Rob and Craig, because of
the circumstances in
which we found ourselves
in Tanzania, yeah,
realized that that there
was a lot of fallout from
that situation, and we
wanted to make sure that
that gap was plugged. So
we started the
conversation in the coach
(11:48):
on the way to the
mountain. By the time
we'd come down, we'd all
agreed we were doing it,
and we set the company
up. Within three weeks,
was getting back
Lea Turner (11:55):
and your real
action takers, all three
of you, aren't you and
experienced business
owners in your own right.
So you've got between,
you've got all the tools
and the contacts to do
it, yes, but you're
balancing. I mean, two
nights a week, you're
tennis coaching, and
you're working full time,
and you're doing
consultancy here and
there, and you're doing
this, Emma, your lovely
wife must be a must have
(12:17):
the patience of a saint.
Does she ever see you? I
mean, I know she joined
you on the adventures,
because obviously she
came to the mountain.
Yeah, so she's obviously
got that adventurous
spirit as well. But is
she as busy as it was a
little bit of persuasion
Luke Beckley (12:28):
in that, I
have to say. I mean, I'll
tell you this. The story
was really interesting,
because I obviously you,
I saw your post, I
immediately put myself
publicly out there. I was
like, I'm in. Let's go. I
went home. I said, Emma,
we're climbing
Kilimanjaro. And her
first words were, are you
okay? So I was like,
(12:49):
fine, fine. I'll ask
Ethan, my son. I'll take
Ethan. So I rang Ethan,
and he said, Dad, have
you lost your mind? What
is wrong? Did you start
thinking maybe you had
lost I was like, I'm sure
it's not me. But at that
point, like you said,
that juxtaposition is me
going, I'm going, so I'm
just going to jump in and
go. I
Lea Turner (13:05):
booked it
about I think I decided I
was going to do it
because I saw somebody
else had done it. I went,
That's a great idea. I'm
going to do that. And
then I had a phone call,
booked myself on it, and
about three hours later,
I went, Oh fuck. What
have I done? And I just
It all started to dawn on
me. And then I'd already
posted about it, and so
many people said they
were coming. I was, I
can't back out now.
Everybody else has said
(13:25):
they're doing it. This
isn't one of those
things, Leah, that you
can just go, No, that was
a terrible idea. I
changed my mind. I was in
it. Oh, you were in and I
regressed it for the rest
of those leading up to I
was like, Oh, this was a
terrible mistake. This is
my ADHD making me do
impulsive things. I don't
want to do it. So, yeah,
right up to the morning.
I mean, if my sister
hadn't landed in Tanzania
(13:46):
that day when all the
drama went off, and
obviously, the people on
the podcast, some people
listening, might know
about it. If you don't,
by all means, drop me a
message, and we can tell
you the words to Google,
and you can go and find
out. But there was a big
old drama attached to it.
Was I got that email in
the morning. If my sister
had not been in Tanzania,
that would have been in
Tanzania. That would have
been my exit route. I'd
have gone, I'm not going.
I that this is a red flag
to me to go, this is not
(14:06):
the one for you. And
Luke Beckley (14:07):
to be fair,
it was amazing that the
amount of people stayed
in. We only lost, what
three? Well, we lost, I
think we only lost on the
day one. So we lost. We
lost a couple, obviously,
through illness and
through, yeah, yeah. We
have various reasons that
they couldn't make it.
And I think we only had
one who didn't fly that
(14:29):
day. We had 26 out of the
the 27 people,
Lea Turner (14:33):
yeah, he's
and we had to raise the
money to get some of them
up the mountain that day.
I mean, we won't go into
all the details, but the
money that we had all
paid to the company to
get us up the mountain
disappeared, and we all
had to find that money
again in under 24 hours.
And we we ran an instant
fundraiser knowing,
knowing that the vast
(14:53):
majority of us would get
our money back from our
credit cards and our
banks, our business
banks, so but we just
needed. To
Luke Beckley (15:00):
plug the
gap, people who didn't,
who would put in
everything they could to
be able to make this
trip, to be able to climb
for hope for and raise
the money that they'd
raised, yeah, and to find
themselves in a position
that they couldn't do it.
Yeah, honestly, if you'd
have, I would love to
have been a camera
watching that, that whole
group on the terrace as
money's changing. I was
(15:21):
and payments are going on
cards.
Lea Turner (15:23):
And I was
there in Heathrow
Airport, withdrawing
like, 1000s and 1000s of
pounds from my bank to be
able to help the people
to convert to US dollars,
yeah, to people in town.
We started a GoFundMe on
LinkedIn, yeah, which we
were amazing, amazed that
within hours it reached
20,000 pounds, which
meant the people that
couldn't afford to pay
for the trip again we
could fund. And then when
we got refunds from
(15:43):
banks, all that extra
donation money went to
hope for, and we were we
spent my we spent hours
on the trip trying to
figure it all out of the
spreadsheet and making
sure we had a paper trail
with all of it, because I
was paranoid that someone
would go, she's not
giving all the money. And
I was like, Nope, we need
the paper trail to prove
it, because some of it
had come into
Luke Beckley (16:01):
Yeah, the
bullshit that flowed
around about about Yeah,
it was, it was really,
really and various other
things that, that
allegedly you done, was
just such excuse, my
friends, bollocks, yeah,
because it was really
difficult. I was working
out with you, yeah, and I
know,
Lea Turner (16:22):
yeah, it was,
it was an unfortunate
situation, but I think,
and it's interesting to
actually speculate in
hindsight now, but we had
a group of people on the
mountain, the vast
majority of which were
business owners,
entrepreneurs. Yeah, some
of them, for, you know,
running their first
business. Some of them
have multiple businesses.
And if there's one thing
you can say is that they
(16:43):
can sort shit out in an
emergency. They are so
resourceful, and so I
like the problem solving
amongst that first group
of people that arrived in
Tanzania. I was like, it
was that is immense, like
the fact that they have
managed to pull
everything together,
including Tanzania
escapades, who were so
good, that's the company
(17:03):
that took us up the
mountain. And despite all
of the chaos, they still
made it happen. They
pulled everything out of
the bag, and we still all
made it onto the mountain
through all of our
resourcefulness, and not
just the people that were
in or on their way to
Tanzania, the people on
the ground at home, our
team, yes, our my support
Danielle and her team at
space time. We and Luke,
(17:25):
you know, Luke Manson was
unreal. They pulled
together, and the
LinkedIn community pulled
together, and our
followers pulled together
to help hope for hope for
supporters pulled
together, and we still
made it happen. And I
think I wasn't even
intending to really,
really talk this much
about this, but I think
that's one of the things
that every single person
going into small business
(17:45):
ownership, or who is an
entrepreneur, the vast
majority of us do have
that resourcefulness,
that problem solving,
that overcoming
challenges. It's in our
blood. It's in our
nature. And if you spot
that in yourself, you
know you should have much
more confidence as you go
into business ownership,
because you can, you will
find a solution to
anything that comes your
way. You'll find someone
to help you. You'll find
(18:06):
a resource. You'll learn
how to do it. You'll pull
it out the bag, because
that's who you are at
your core. And a few of
those disasters that come
up, you go, Oh, actually,
I fixed that. I'll find a
way
Luke Beckley (18:18):
Exactly.
And it builds your
confidence, doesn't it?
It absolutely. And I
think
Lea Turner (18:21):
we all came
away from that mountain
feeling more confident
for sure. There
Luke Beckley (18:25):
was, I
mean, we could list lots
of people's stories,
right, you know, Bobby
fee, David, you know, you
could name them. All of
them have gone through in
kind of incredible
realizations and then,
and then starting this
transformational process
to move into what they
actually are passionate
about and what they want
(18:46):
to
Lea Turner (18:46):
do. It
definitely ignited a lot
of it really did things
in people. I mean me,
personally, I lost two
toenails, and I was
utterly miserable the
entire time, and I hated
every second of it, and I
have hung my adventurer
boots up. I
Luke Beckley (19:00):
will never,
I'm sure you said
earlier,
Lea Turner (19:02):
I wouldn't. I
am not, God, she
Luke Beckley (19:08):
didn't
agree to that. I'm an
Lea Turner (19:10):
outdoorsy
girl, as long as I can go
home to my warm bed at
night, and I think I've
accepted my limitations
there and endurance
challenges are not for
me, yeah, or at least,
you know, on a nice, flat
surface, and even fed by
half past nine in the
hotel
Luke Beckley (19:25):
room. Yeah,
Lea Turner (19:27):
shower.
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back to our conversation.
I love the fundraising
(20:08):
that we do, yeah, and you
know the whole the whole
experience of working
alongside hope for from
when the war broke out
between Ukraine and
Russia, that ignited a
real passion in me to
help them, and it was
such a coincidence that
Chris Lomas and Zoe Lomas
crossed my path on
LinkedIn thanks to
Christopher Wright, who
(20:29):
introduced me, and I'm
like, I'm going to run do
a fundraiser. And you
know, LinkedIn has been a
catalyst in attracting
more people to hope for
who are literally
changing people's lives,
1000s and 1000s of
people's lives on a
monthly basis out in
Moldova. And that passion
that I had for for them,
and the passion they have
for the work that they
do, brought more people
(20:51):
into their world. Yeah,
exactly, into and that
included you, and that
included Rob sharp, yeah,
and all the people that
climbed Kilimanjaro with
us. My own sister, Katie,
is doing collections of
coats and resources for
them. We've got so many
people that have just
fallen in love with the
work that they do, and
they are entrepreneurs,
(21:13):
but they're entrepreneurs
that have turned their
passion and their skills
to really helping others.
And I said to Steve on
this podcast and one of
the other episodes. You
know, the one thing in
common that I find with
all the people that I
have in my circle and the
people that have been
guests on this podcast
(21:33):
and the people that are
in my community, my
membership community, and
all of my clients, is
there seems to be this
real propensity towards
serving others, yeah, and
you know, I guess in
arguably, every business
you know is designed in
some way to serve others,
but really having that at
your core, wanting to
help other people, and
(21:53):
almost like the money
that you make being
secondary the purpose and
the passion And the fuel
to support and help
others comes first, and
then the money comes
second. It's not the same
for everybody. And I
know, you know, there's
no disrespect for people
that prioritize money.
Yeah, Money makes the
world go round. And for
some people, that is
(22:14):
their passion, and I
absolutely understand
that, but it seems to be
that we have created a
circle of influence
around us, our own little
world and orbit that we
have is very much people
that are born to serve
and and I love that, and
I think for me and it
definitely for you,
everything else comes
(22:34):
second, but it's allowed
you to follow a passion
that's led to financial
success as well. Yeah,
you know, you, you, you,
you're comfortable, yes,
and you've got everything
that you could want, and
you're able to donate
your time and your energy
to helping others, yeah,
for, for no money as
well. And isn't that
beautiful that you know
you've created? You know,
(22:54):
your consultancy and your
your job that you have
allows you to have the
freedom, to be able to,
then, yeah,
Luke Beckley (23:01):
do the work
that I do with Chris and
would hope for, and then
the work I'm doing
volunteer wise for East
London Business Alliance
and lots of other people
who are kind of asking
and and I'll people reach
out to me and ask me
questions. I'll answer
them. I'll help them. I'm
not gonna, oh, hang on a
minute. That's gonna cost
you, you know, 1000
pounds, if it's if it's
straightforward, if they
(23:22):
then want to go into a
more formal arrangement,
then fine. But I'm the
purpose of the work that
I do, as dry as it may be
for some people, is all
about the individuals,
ultimately date,
protection is there to
try and make sure that
the data that is used
about us is done so in
(23:43):
the right way, and that
we don't end up either it
getting leaked, and
therefore, you know,
identity theft, or worse
still, and especially for
me, the real passion is
working with those small
businesses and small
charities. So the stuff
with the East London
Business Alliance, you're
working with people who
are collecting personal
data about really
(24:04):
sensitive things like
knife crime, right or
domestic violence, and
they're trying to deliver
a service to people in
those situations. Yeah,
they're not. Obviously,
don't have the knowledge
or thinking about the
data, but it's not a
massive leap to go, but
if you lost the
spreadsheet that you've
(24:26):
got the new address of
someone who you're
protecting from a
domestic violence
situation, what's the
outcome like? Yeah, and,
and so it's, that's my
drive. If you're like
Lea Turner (24:37):
a data
superhero, you can save
your life. I mean, I
mean,
Luke Beckley (24:42):
yes, but,
but ultimately, yeah,
that is, that's what
keeps me awake at night
thinking about that
driven from a
conversation I had many
years ago with a guy
called Farah, who runs a
wonderful charity. Called
you press, which is
trying to help migrants
(25:03):
and people who've gone
through domestic violence
and who are finding it
very difficult to sort of
find their space, but
through art and through
music. So I sat down, had
a conversation with him,
and said, Well, so what
details do you capture
about these people? And
he tells me about all
that, their addresses and
their contact numbers and
some of their medical
conditions. And I was
like, So where do you
(25:23):
secure that and how you
you know? And he just
looked at me, they're
doing it now correctly,
obviously, because he and
I had a conversation,
but, but his passion was,
while I'm delivering
these services, I'm
helping them build them
integrate into a
community, build a
community through art,
through music. I don't
know what you're talking
about. And I said, Well,
(25:44):
and that's why we exist,
right? That's why we're
here to make sure that
the chain of security is
kind of
Lea Turner (25:50):
so easy to
overlook things like
that. So can I take
advantage of you here?
Then Luke, as we've got
your in the nicest way,
as as our audience
predominantly are going
to be people who do own a
business or are thinking
of starting a business,
or maybe have a side
hustle that one day
they'll take forward when
you're working with the
small businesses, what
are some of the common
mistakes that people are
(26:12):
making when it comes to
data that they could
quite easily fix to
protect themselves and
the customers that
they're working with?
What some of the themes
that you see happening,
so
Luke Beckley (26:24):
a
understanding what what
category of data you're
collecting and why you're
collecting it, and then
for making sure you don't
collect more than you
need. So that this
wonderful thing called
the UK GDPR that
unfortunately, we're all
regulated by if we're
collecting personal data,
so you've got to just,
(26:44):
it's kind of just taking
a pause talking to
someone like me, who'll
talk to you about these
principles and what they
actually mean. And there
are simple steps then,
just to think about, how
do you get people to sign
up to forms? For example,
you've got to do in a
particular way. It's dead
simple to do. I can help
you do that. You've got
to be able to tell people
(27:05):
on your websites through
this privacy notice. But
some people call it
policy, what you're doing
with their data, what
this lovely thing called
a lawful basis, is that
you've collected it under
who you share that data
with, and then obviously,
if they're not happy, how
do they complain to the
Information
Commissioner's Office? As
basic principles of a
(27:26):
privacy notice dead
simple to construct and
put together, but it has
to be done in a certain
way, so it's easy for
people to understand. And
really it
Lea Turner (27:33):
does feel
overwhelming like I my
Ico registration came up
through when I first
started my business.
Didn't even know that
existed. It wasn't until
someone had emailed me
via my website, saying,
Have you got this? And I
think it was from someone
from the ICO that said,
Have you got this? I was
like, I don't know what
it is. Yeah. I had no
idea. So if you're a
small business owner with
a website and you're
(27:53):
taking emails, you need
to be Ico registered,
right? And what 3040,
pounds,
Luke Beckley (27:59):
yeah, is
the lowest? Yeah. I think
they're about to increase
it, but not, not
dramatically. It's not a
huge amount of money,
unless you're like a, you
know, top tier where
you're processing lots of
data, sensitive data,
CCTV images, all sorts of
those things. Then you
get into quite a
reasonable size fee. But
the majority of the
people that we are
talking to would not be
(28:20):
in that sphere at all. So
Lea Turner (28:22):
as a small
business owner, you're
setting up your website
to start with setting up
a website for your
business, and you're
going to be collecting
people's emails if they
send you a contact form,
for example, yeah,
because that would count,
right? Because you have
to have your name and
your email address in it,
so that is data on
somebody. Yeah, you need
to have your privacy
notice on your website.
(28:42):
Yes. Where do you get a
privacy notice? I can
Yeah, so I got mine from
my lawyer
Luke Beckley (28:49):
together,
so that, yes, I got
Lea Turner (28:53):
one for my
T's and C's and my
privacy notice was from
my lawyer and updated
with that. But it'd be
better to come to some to
someone like you. Don't
just go and download one
off Google, right? I
Luke Beckley (29:03):
would not
suggest you do that,
because you've got to it.
It has to be specific to
your business and what
data you're actually
collecting. So the fill
Lea Turner (29:10):
in the blank
templates for things like
that are not what you
wouldn't find out if it
was good enough or not,
unless something went
wrong, and then it's
going no, very expensive
mistake it
Luke Beckley (29:21):
could be. I
mean, the likelihood is
not, but it's, for me,
it's a reputational
thing. And I think, you
know, I've mentioned it
before, people becoming
more aware of how their
data is being used and
how it's been collected,
and all how algorithms so
Lea Turner (29:33):
many stories
in the news, isn't there
exactly.
Luke Beckley (29:37):
I think
that becomes a
reputational risk for
your business. Yeah. And
so they're not difficult
steps to do things right,
and then for you to be
able to go, well, we
don't sell your data to
massive data brokers who
are going to use it for
all sorts of different
advertising campaigns
that you have no idea
(29:57):
about. We actually only
collect it for. Are
providing you information
about the whole for
example, yeah, so those
are dead simple things to
put into your notice, but
you need to understand
what data you're
collecting and what
you're doing it for, and
the processes that it's
involved in. So there's a
little bit of work to do.
But again, I would, I I'm
(30:21):
that person who reads
privacy notices, right?
So I do, but you, I mean,
that's my world, but
that's
Lea Turner (30:26):
it's a good
thing, because it's
something that most of us
don't realize. It's a
problem. So as an
example, I had terms and
conditions set out when
people were doing my one
to one training with me,
and I didn't have
anything based on if they
didn't show up for their
call. So they didn't show
up, I had nothing to
protect me and my time,
yeah, and I had nothing
(30:46):
to protect me if they
turned up. I had a guy
turn up one day to a one
to one call with his
wife. And I said, I'm
really sorry, but you
booked a one to one call,
so that means it's just
you and me. Yes, so,
well, look, she's my
assistant. There's no
reason she can't be here.
And I said, Well, that's
a group training, and
that's a different price.
So we can cancel the call
now I can invoice you for
the balance and we can
rebook it as a group
(31:07):
training, or I can just
refund you the money. And
he had a massive rant and
a rave about it, and in
the end, I just went
Unknown (31:17):
and I
Lea Turner (31:18):
just I hung
up the call, and I sent
him a polite email, and I
apologize for the Mr.
Now, I wouldn't apologize
now, but it was a long
time ago, and I just
refunded him his money
and emailed the person
that referred him to me
and said that like some
absolute dickhead, thanks
for that. But it it was
(31:38):
an experience. And I was
like, Oh my God. And so I
then changed my contract
and updated it to make
sure it was very, very
clear that it was only to
be you, unless pre
authorized with me, that
somebody else would be
there. And, you know,
there have been occasions
where someone's I've had
neurodivergent clients
that have, they have
support people with them,
(31:58):
and that's fine, but it's
always pre approved. And
there was someone who
didn't turn up to the
first call. They were 20
minutes late, and then
they didn't turn up
again, and then they sent
their VA instead of them,
and said they can do the
first half hour for me. I
was like, No, that's not
how it works. Wow. And I
saw I then changed my T's
and C's so if, if
somebody didn't, if they
were more than five
minutes late, they
forfeited the entire
session, and they weren't
(32:19):
going to get a refund,
and no one's ever been
late since ever. And it's
like those I had to
experience that pain to
go, oh, I need to update
that. But if you're
talking about data
handling, and we're not
talking here like just an
email address and a name,
we're talking like, if
you are collecting
addresses and data
formation, right, right?
(32:41):
Credit card numbers, for
example, right? If
something were to go
wrong, or someone's just
going to decide they have
a problem with you, there
could be a lot of trouble
there. Well, I
Luke Beckley (32:53):
mean, if
you're collecting
processing data about
someone, they've got
rights to ask you what
data you collect about
them and what you've
processing about them,
and if you haven't and
given that information,
so A, you've got to know
where that data is. B,
present it back to them.
And now the understanding
(33:13):
of what is personal data,
I think, is a bit of an
education piece, because
things like your opinion
about somebody on a
WhatsApp, or a team's
call is technically their
personal data. It's it's
an opinion about them and
their character. So if
somebody
Lea Turner (33:32):
said
something horrible about
me in a WhatsApp group,
that's my data.
Luke Beckley (33:37):
You would
have rights to access
that. Be careful. There
are what. There's a
wonderful exemption
called the household
exemption. So if it was
like me and you having a
Unknown (33:47):
bitch, what's
that about? We would
never do that about
someone
Luke Beckley (33:53):
that we
can't obviously mention.
Then that's that would
not fall within that
realm. But if you are
processing that data in a
in that commercial
capacity, right? And
you're you know what's
happening about or
texting, or teams
messaging, or however you
(34:13):
do it through, through
any of the means, is
personal data that you
are creating about that
individual so they so
Daniel says me, what's
Lea Turner (34:24):
this members?
What's this member's
address? I need to send
them something, and I
WhatsApp her the address
I'm I would be breaching.
Well,
Luke Beckley (34:31):
you're not
necessarily breaching,
but you'd have to provide
them access to to sort of
say, here's the WhatsApp,
here's a whatsapp
download. You'd have to
go through a whole
process of taking out all
the other personal
information. God,
because, yeah, I couldn't
expose your in person
information if I was sort
of talking about somebody
else, yeah, and vice
versa. And then say you
(34:52):
don't have to give them
the actual WhatsApp
messages. You would say
there was a whatsapp
conversation. And here is
the, here is the, the
actual. Message, yeah,
now we're probably
scaring people to death,
and that's not the point.
I think my my point is
being mindful
Lea Turner (35:07):
of what
you're using for and how
you exactly and and
making sure that you do
your research or speak to
somebody that can offer
insight, because even
even just a 30 minute
conversation with you
could be really
reassuring, to make sure
that you are taking the
right steps to protect
you against anything that
hopefully won't but
potentially could happen,
and having insurance
(35:27):
policies as well, right?
Because surely, like,
there's kind of business
insurances that would
cover you in event of
your face, I
Luke Beckley (35:36):
know I mean
possibly, but so you
stand your businesses
have to be able to say
that your processes were
of a standard that, if
we're put under scrutiny,
for example, from an Ico
investigation, that you
wouldn't fail that. So do
(35:57):
you mean so it's all,
it's like car insurance,
you you would fail the
car insurance if, if you
know, I, you know, for a
whole heap of reasons, or
you don't get household
insurance because you've
misrepresented the things
that you've got in your
house, yeah, and then you
try and claim something
that you'd not said was
covered. So it's that
(36:19):
scenario. It's the same
thing your business, you
know there's still a best
to mitigate
Lea Turner (36:24):
the risk
then, then it will
mitigate, but only got
Luke Beckley (36:28):
the
fundamentals in place to
be able to back up the
insurance policy that
you're going to take out,
and if so, it's
Lea Turner (36:36):
a lot to
think about. And I think
when I'm when I first
started my business, when
I was running the audio
transcription company, I
didn't have access
because I transcribed
medical reports, and
those medical reports
were emailed to me. And
you know, this was, this
was 15 years ago now, so
things are done and they
(36:56):
gone. They went through
like, No, I'm live. They
weren't emailed to me.
They went through a
portal, and I had access
to a portal, and I would
download it, but they
were still saved on my
computer, right? And they
weren't saved for long,
and they were removed. As
soon as I'd finished a
batch, they were removed,
but that batch might take
me a few days, and if I'd
lost my laptop at some
point, you know, it was
password protected, but
(37:17):
hey, fit had been stolen
from my house or
something like that. You
know, those things can
happen, and I probably
didn't give too much
thought to that. The
doctors and the people
that I was working with
definitely gave more
thought to it. But as a
small business owner, I
didn't actually have any
protection in place for
me. Should that possibly
be an issue? Or, you
know, if I lost my laptop
and my client decided to
(37:37):
prosecute because I had
lost sensitive data
relating to their
clients. I probably would
have been potentially in
a bit of trouble for it,
and I hadn't thought
about it. It's, it's,
it's interesting,
because, you know, as a
small business, there are
so many things that we
don't necessarily think
about. We go in, it was
like, yep, just going to
do the thing, sell the
thing, people are going
to pay me for it. Get a
nice, pretty website,
(37:58):
grow, grow, personal
brand. And we don't
necessarily think about
the nitty gritty things.
And that's why, like, it
was interesting to talk
to Jasmine, who we were
talking about, because
she works with, she used
to work for HMRC. And,
you know, the point is
for us to help small
business owners. And
absolutely, for you, that
is one of the things that
you do, yes, is, you
know, encourage people to
(38:19):
think about how they're
handling their data,
being more mindful,
keeping things safe and
secure, and using people
like you, if they are,
I'm sure if things in the
business do change. So
it's been really
interesting to chat to
you, and I, I'm really
looking forward to the
day that you message me
and go, Yeah, I'm leaving
my job. I'm very excited
for that, but I
(38:39):
understand, you know,
there's, there's a lot of
things that go into that.
And, you know, you got to
climb the Kilimanjaro a
few more times first.
Yeah, yeah. So you're
looking for a trip to
Kilimanjaro. Anyone,
anyone's thinking about,
you know, I'm insane, and
I quite like to climb
6000 liters up until a
mountain experience.
Luke Beckley (38:56):
And you can
walk and cheese,
Lea Turner (38:58):
if you are an
intrepid explorer that
enjoys a very physically
demanding challenge, then
definitely check out
Uncharted. The group of
people in Tanzania and in
the UK are unreal, and it
all benefits the charity
that we both hold
Luke Beckley (39:13):
very, very
close. So for every
climb, there's a
percentage going to hope
for, and you'll
Lea Turner (39:17):
directly
impact. And that's really
have to emphasize hope
for. Do not take anything
for themselves. Every
penny that goes to hope
for goes directly to
making impact for
refugees, victims of
trafficking, domestic
violence and people
living in poverty, and
which is 80% of people in
Moldova. So, yeah, we
really do. We're very,
very passionate about it.
(39:38):
And so, yeah, climb a
mountain and don't die.
Luke Beckley (39:42):
You won't
die. We'll look after
you,
Lea Turner (39:46):
to be fair.
They were amazing.
Everybody on that
mountain was amazing.
That every single person,
from the moment we landed
to the moment we left,
yeah, was unreal. And
Tanzania is incredibly
beautiful as well.
Stunning. I'm a little
bit jealous that you're
going back to Tanzania,
but I might make. You'll
come back just to hang
out the hotel.
Luke Beckley (40:02):
Well, yeah,
that was Bobby's approach
as well. She's got talked
into it. Have you Bobby?
Anyway, we'll talk about
that later. But she was
like, No, I can be ground
ups at the mirror hotel.
And I was like, I suspect
a few other people would
be happy to sit by that
pool and just await
Lea Turner (40:21):
Luke. Thank
you so much. It's been an
absolute pleasure. Thank
Luke Beckley (40:24):
you very
much the invite. Thank
you. Before you
Lea Turner (40:26):
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The real
(00:00):
passion is working with
those small businesses
and small charities.
You're working with
people who are collecting
personal data about
really sensitive things
like knife crime or
domestic violence.
They're trying to deliver
a service to people in
those situations.
Obviously don't have the
knowledge or thinking
about the data, but it's
(00:21):
not a massive leap to go,
but if you lost the
spreadsheet that you've
got the new address of
someone who you're
protecting from a
domestic violence
situation, what's the
outcome? Like, yeah, and,
and so it's, that's my
drive. You're
Lea Turner (00:38):
like a data
superhero. You can save
your life. I mean,
Luke Beckley (00:41):
I mean,
yes.
Lea Turner (00:56):
Welcome to
The HoLT Survival Guide
for Small Business. Luke
Beckley, it's a pleasure
to see you.
Luke Beckley (01:01):
Thank you
very much. You're well.
Inviting me very well.
Thank you. Before
Lea Turner (01:05):
we get
started, I'd love for you
to share with everybody a
little bit about who you
are and maybe how we've
come to be sat on these
sofas together. Wow,
Luke Beckley (01:14):
that's a
journey. So in like a
minute or so, very
quickly, how we know each
other. I was very
fortunate to do some one
to one training with you
a while back, yeah, which
started me on a journey
of actually getting
myself out there,
presenting myself a bit
better, trying to get
myself out of a rut with
(01:35):
a previous role working
so I work in data
protection and data
governance and data
analytics, and I think
it's something I need to
share with the world, so
I am on a crusade to try
and share that with the
world in various guises.
So that is how we met,
and then, obviously, we
did some charity work and
(01:56):
climbing last year, yes,
Lea Turner (01:57):
yes, my
unsuccessful summit of
Kilimanjaro, where the
rest of you actually did
Summit, and I'm super
proud of you, and we, as
a result of that, you've
recently started an extra
side hustle. So you're a
consultant as well as
you, so you're still full
time employed
Luke Beckley (02:14):
correct in
data. Yeah, I'm a DPO and
head of privacy and data
governance for a company
called Corella,
Lea Turner (02:20):
and you do
consultancy on the side
of that for other
companies. Yeah. So I
help out
Luke Beckley (02:24):
other
companies, small
businesses, particularly
if they've got data
protection issues, or
they want to understand
more about data
protection, then come and
talk to me. And
Lea Turner (02:33):
then there's
more, though, isn't
there? And then I might
also busiest man in the
world,
Luke Beckley (02:38):
quite busy
in that I again work with
you, with hope for. So
I'm the Chief Compliance
Officer for hope for, as
well the charity we
climbed Kelly with and
for. I'm going through my
tennis coaching
qualification. So I'm an
LTA. This is an extra one
assistant coach at the
moment, just going
through my instructor
(02:59):
level courses. So I do
teach kids tennis on
Wednesdays and Fridays
and other sessions
throughout the week. And
I'm also doing a lot of
work, volunteer work for
the Easter London
Business Alliance, who
I've worked with
previously. And they are
a charity working in east
of London that help small
businesses, social
enterprises, small
(03:19):
charities just
facilitate, simplifies
them, services and tries
to support them in the
growth of their
businesses. So I'm kind
of doing a volunteer
program. You managed to
find time. Managed to
find time? Well, I'm
always going to find time
for you,
Lea Turner (03:34):
but yeah, and
so I mean, apart from
being the busiest man in
the world, thanks. And it
really does sound but I
don't know how you manage
to juggle quite as much
as you do. I think I'm
busy, but I have a
feeling that you've
actually got a secret,
Luke,
Luke Beckley (03:49):
that's how
I think also really
helped. But I think it's
Lea Turner (03:52):
really
interesting because
you're the first person
we've spoken to on the
podcast that's actually
employed, yeah. And what
is interesting to me is,
you know, you you are
clearly passionate about
the data, work that you
do and bringing it to the
world. And that can't be
easy, because it's not
particularly sexy subject
for most people. It's
quite a god. That's just
a thing I have to do.
Yeah, and I'm guilty of
(04:13):
that as well. I don't
really understand it all,
and that's why i i ask
you questions when I've
got queries. I'm lucky I
have you on hand to
answer those, but you
have chosen to sort of
stick with the side
hustle model. You do your
consulting, and you're
doing your charity work,
so you're very much.
You're living your
purpose through your job,
which you're clearly
passionate about. You're
also finding time for all
(04:34):
these extra passions,
which, yes, a lot of
people would be saying,
well, why? Why stay
employed? Why not go out
on your own with the
consultancy that you do,
and have more control
over your own time, your
own earnings? Like, what?
Because we've spoken to
so many people that have
made that choice. What
(04:54):
has it been like for you?
Like, why did you not do
that? I.
Luke Beckley (05:00):
I think, I
think there's, well, two
main reasons. One is when
we started to work
together and they did the
training X number of
years ago, a few years
back, three, three years,
at least two years. That
was me trying to just
understand how I could
reposition, me, develop
some sort of brand,
actually validate whether
(05:21):
what I was talking about
had any credibility, done
quite successful, and I
think I've been all right
with that so far so. And
then I got an opportunity
to move into another
role, full time role,
just to about 16 months
ago, for an industry
which I've not worked in
before. I found
(05:41):
fascinating. Dealt with a
lot of personal data, so
obviously it appealed to
my data geek side. And so
I think it's part of a
journey that I'm on to
get to the point where
I'm happy to take a step
back, or take myself out
of full time employment
at some point, and then
look to do the
(06:02):
consultancy work that I'm
kind of doing for
friends, or, you know,
for for charity,
charities on a more full
time basis, because it's,
it's for me, just
building up the
credibility in the market
space and making sure
that People in a very dry
subject. Think about me,
right?
Lea Turner (06:22):
So it's more
like a slow burn for you,
yes, and yeah, and that
that's interesting to me,
because a lot of people,
when they start a side
hustle, they're on this,
like speedy trajectory.
They want to get out.
They've decided that they
want to leave their job,
and the side hustle is
going to be the thing
that gives them an out.
Yeah, and they're in a
rush. And that happens.
(06:43):
You see that happen quite
a lot, maybe because
their attention, their
focus has shifted, and
they become passionate
about the side hustle,
and that's where they
want to put all their
energy, and they start
resenting the job because
it's taking them away
from the thing they see
as their future. And I'm
guilty of that, like
that's how it happened
for me, and I did enjoy
my full time job, but I
really wanted to see
where my business would
(07:03):
go, and I sort of got to
go and drive and do my
full time job, and I
don't want to do it.
What's made you feel
comfortable taking it
slow? That's different
from other people, but
partly because you You
still love what you do.
Luke Beckley (07:19):
Yeah,
absolutely that. So I
love, I mean, I'm really
fortunate at the moment
that I'm working with a
fantastic team so in the
full time role, a
brilliant team really
interested in industry so
energy and utilities and
how that market is
starting to shift. I'm
getting to work with lots
and lots of personal data
and understand that the
nuances that I need to do
(07:40):
so that's helping me from
a knowledge and an
experience perspective,
which can only help me,
and then whoever I work
with in the future
benefit from that
experience. And so I'm in
a market space which is
only growing. So there's
like 160 countries around
(08:00):
the world that have got
some form of data
protection. Of data
protection. It all works
slightly differently. So
depending on whether
you're working
internationally, you've
got lots of different
laws that you need to
worry about and think
about. So me having that
experience longer term,
just makes, I think, it
easy for me to be able to
say, Well, I'm your man,
(08:21):
and look at all the
things that I've done. So
it's a it's a credibility
and an experience slow
burn for me to get to the
point where, obviously,
you know, I won't be,
yeah, full time forever,
because there's work I
want to do, obviously,
with Chris and with hope
for and there's things
that we want to do there.
We join the volunteering
work, I'm enjoying doing
(08:42):
the tennis coaching, so
I'm I want to find a
happy medium that will
give me the space to be
able to do those things.
Yeah, with a bit more,
and it
Lea Turner (08:52):
sounds like
you've really found
purpose and meaning in in
all of the different
things that you do.
You're, you're, you're a
complicated character in
the fact that there are
so many aspects of you as
a person, and I'm guilty
of that. I didn't judge
you before I met you, but
obviously I knew a bit
about you before we
started working together.
And I was like, this is a
(09:12):
great guy. This is a
really lovely guy, but I
think you're unexpected
because, because you are
a self confessed data
nerd, yeah, right. And we
nest, we would
potentially put those
people in a more of an
introvert category.
You're not like that.
You're not an introvert.
I
Luke Beckley (09:28):
think
you've seen that.
Lea Turner (09:30):
You're also
an absolute intrepid
explorer, like we
climbed. I made it most
of the way up
Kilimanjaro. You made it
to the top, and then you
came back and you made it
a mission with some of
the other people we
climbed with, yeah, to
start your own travel
company to do these
adventures with a view to
raising more money for
the charity we represent.
Absolutely, that's
amazing that you loved it
(09:51):
so much that you went.
I'm gonna, we're gonna
make this a business. I
hated it, and I will not
be supporting your
business by going, but I
will support you as a
business owner. I. 100%
but Uncharted summits,
like you've had the new
branding, the website,
everything looks like
it's it's getting going
really strongly, yes. And
I just find it so
interesting that you are,
you are doing so many
(10:12):
different things and
making them work so well
together. How do you do
it? How do you balance it
all? And you're welcome
to say, well, it's not
quite balanced, because,
you know, people say the
same to me, and I'm like,
it's not balanced. It's
chaos. But I get a
feeling you've you've
nailed it, because you're
such an organized
Luke Beckley (10:30):
well, with
your data, it looks like
it's organized. And I
think on the surface,
everyone would think so,
you're definitely but
underneath your legs,
there is a lot of that
going on, for sure, but
equally, working with
great people, right? So
and so. You know, I have
had great coaching in the
past, as we know from
(10:50):
from Cheryl, that really
helped, worked with you
to help bring me to this
point that people now
will recognize who I am,
speak to me, and we can
talk data for a couple of
minutes before they fall
asleep, things like that
Lea Turner (11:04):
motions
around me.
Luke Beckley (11:06):
It's not
just you don't worry.
You're in a majority.
It's fine, but I get your
point. It's a weird
juxtaposition, because
you're like, Yeah,
you're, you're, you talk
about data protection
with such passion, and
people like, oh my god,
what are you talking
about? And I don't
understand, and that
sounds really boring,
which, of course, it's
not for me, because it's
(11:27):
passionate. And then on
the other side of that,
we had a conversation me,
Rob and Craig, because of
the circumstances in
which we found ourselves
in Tanzania, yeah,
realized that that there
was a lot of fallout from
that situation, and we
wanted to make sure that
that gap was plugged. So
we started the
conversation in the coach
(11:48):
on the way to the
mountain. By the time
we'd come down, we'd all
agreed we were doing it,
and we set the company
up. Within three weeks,
was getting back
Lea Turner (11:55):
and your real
action takers, all three
of you, aren't you and
experienced business
owners in your own right.
So you've got between,
you've got all the tools
and the contacts to do
it, yes, but you're
balancing. I mean, two
nights a week, you're
tennis coaching, and
you're working full time,
and you're doing
consultancy here and
there, and you're doing
this, Emma, your lovely
wife must be a must have
(12:17):
the patience of a saint.
Does she ever see you? I
mean, I know she joined
you on the adventures,
because obviously she
came to the mountain.
Yeah, so she's obviously
got that adventurous
spirit as well. But is
she as busy as it was a
little bit of persuasion
Luke Beckley (12:28):
in that, I
have to say. I mean, I'll
tell you this. The story
was really interesting,
because I obviously you,
I saw your post, I
immediately put myself
publicly out there. I was
like, I'm in. Let's go. I
went home. I said, Emma,
we're climbing
Kilimanjaro. And her
first words were, are you
okay? So I was like,
(12:49):
fine, fine. I'll ask
Ethan, my son. I'll take
Ethan. So I rang Ethan,
and he said, Dad, have
you lost your mind? What
is wrong? Did you start
thinking maybe you had
lost I was like, I'm sure
it's not me. But at that
point, like you said,
that juxtaposition is me
going, I'm going, so I'm
just going to jump in and
go. I
Lea Turner (13:05):
booked it
about I think I decided I
was going to do it
because I saw somebody
else had done it. I went,
That's a great idea. I'm
going to do that. And
then I had a phone call,
booked myself on it, and
about three hours later,
I went, Oh fuck. What
have I done? And I just
It all started to dawn on
me. And then I'd already
posted about it, and so
many people said they
were coming. I was, I
can't back out now.
Everybody else has said
(13:25):
they're doing it. This
isn't one of those
things, Leah, that you
can just go, No, that was
a terrible idea. I
changed my mind. I was in
it. Oh, you were in and I
regressed it for the rest
of those leading up to I
was like, Oh, this was a
terrible mistake. This is
my ADHD making me do
impulsive things. I don't
want to do it. So, yeah,
right up to the morning.
I mean, if my sister
hadn't landed in Tanzania
(13:46):
that day when all the
drama went off, and
obviously, the people on
the podcast, some people
listening, might know
about it. If you don't,
by all means, drop me a
message, and we can tell
you the words to Google,
and you can go and find
out. But there was a big
old drama attached to it.
Was I got that email in
the morning. If my sister
had not been in Tanzania,
that would have been in
Tanzania. That would have
been my exit route. I'd
have gone, I'm not going.
I that this is a red flag
to me to go, this is not
(14:06):
the one for you. And
Luke Beckley (14:07):
to be fair,
it was amazing that the
amount of people stayed
in. We only lost, what
three? Well, we lost, I
think we only lost on the
day one. So we lost. We
lost a couple, obviously,
through illness and
through, yeah, yeah. We
have various reasons that
they couldn't make it.
And I think we only had
one who didn't fly that
(14:29):
day. We had 26 out of the
the 27 people,
Lea Turner (14:33):
yeah, he's
and we had to raise the
money to get some of them
up the mountain that day.
I mean, we won't go into
all the details, but the
money that we had all
paid to the company to
get us up the mountain
disappeared, and we all
had to find that money
again in under 24 hours.
And we we ran an instant
fundraiser knowing,
knowing that the vast
(14:53):
majority of us would get
our money back from our
credit cards and our
banks, our business
banks, so but we just
needed. To
Luke Beckley (15:00):
plug the
gap, people who didn't,
who would put in
everything they could to
be able to make this
trip, to be able to climb
for hope for and raise
the money that they'd
raised, yeah, and to find
themselves in a position
that they couldn't do it.
Yeah, honestly, if you'd
have, I would love to
have been a camera
watching that, that whole
group on the terrace as
money's changing. I was
(15:21):
and payments are going on
cards.
Lea Turner (15:23):
And I was
there in Heathrow
Airport, withdrawing
like, 1000s and 1000s of
pounds from my bank to be
able to help the people
to convert to US dollars,
yeah, to people in town.
We started a GoFundMe on
LinkedIn, yeah, which we
were amazing, amazed that
within hours it reached
20,000 pounds, which
meant the people that
couldn't afford to pay
for the trip again we
could fund. And then when
we got refunds from
(15:43):
banks, all that extra
donation money went to
hope for, and we were we
spent my we spent hours
on the trip trying to
figure it all out of the
spreadsheet and making
sure we had a paper trail
with all of it, because I
was paranoid that someone
would go, she's not
giving all the money. And
I was like, Nope, we need
the paper trail to prove
it, because some of it
had come into
Luke Beckley (16:01):
Yeah, the
bullshit that flowed
around about about Yeah,
it was, it was really,
really and various other
things that, that
allegedly you done, was
just such excuse, my
friends, bollocks, yeah,
because it was really
difficult. I was working
out with you, yeah, and I
know,
Lea Turner (16:22):
yeah, it was,
it was an unfortunate
situation, but I think,
and it's interesting to
actually speculate in
hindsight now, but we had
a group of people on the
mountain, the vast
majority of which were
business owners,
entrepreneurs. Yeah, some
of them, for, you know,
running their first
business. Some of them
have multiple businesses.
And if there's one thing
you can say is that they
(16:43):
can sort shit out in an
emergency. They are so
resourceful, and so I
like the problem solving
amongst that first group
of people that arrived in
Tanzania. I was like, it
was that is immense, like
the fact that they have
managed to pull
everything together,
including Tanzania
escapades, who were so
good, that's the company
(17:03):
that took us up the
mountain. And despite all
of the chaos, they still
made it happen. They
pulled everything out of
the bag, and we still all
made it onto the mountain
through all of our
resourcefulness, and not
just the people that were
in or on their way to
Tanzania, the people on
the ground at home, our
team, yes, our my support
Danielle and her team at
space time. We and Luke,
(17:25):
you know, Luke Manson was
unreal. They pulled
together, and the
LinkedIn community pulled
together, and our
followers pulled together
to help hope for hope for
supporters pulled
together, and we still
made it happen. And I
think I wasn't even
intending to really,
really talk this much
about this, but I think
that's one of the things
that every single person
going into small business
(17:45):
ownership, or who is an
entrepreneur, the vast
majority of us do have
that resourcefulness,
that problem solving,
that overcoming
challenges. It's in our
blood. It's in our
nature. And if you spot
that in yourself, you
know you should have much
more confidence as you go
into business ownership,
because you can, you will
find a solution to
anything that comes your
way. You'll find someone
to help you. You'll find
(18:06):
a resource. You'll learn
how to do it. You'll pull
it out the bag, because
that's who you are at
your core. And a few of
those disasters that come
up, you go, Oh, actually,
I fixed that. I'll find a
way
Luke Beckley (18:18):
Exactly.
And it builds your
confidence, doesn't it?
It absolutely. And I
think
Lea Turner (18:21):
we all came
away from that mountain
feeling more confident
for sure. There
Luke Beckley (18:25):
was, I
mean, we could list lots
of people's stories,
right, you know, Bobby
fee, David, you know, you
could name them. All of
them have gone through in
kind of incredible
realizations and then,
and then starting this
transformational process
to move into what they
actually are passionate
about and what they want
(18:46):
to
Lea Turner (18:46):
do. It
definitely ignited a lot
of it really did things
in people. I mean me,
personally, I lost two
toenails, and I was
utterly miserable the
entire time, and I hated
every second of it, and I
have hung my adventurer
boots up. I
Luke Beckley (19:00):
will never,
I'm sure you said
earlier,
Lea Turner (19:02):
I wouldn't. I
am not, God, she
Luke Beckley (19:08):
didn't
agree to that. I'm an
Lea Turner (19:10):
outdoorsy
girl, as long as I can go
home to my warm bed at
night, and I think I've
accepted my limitations
there and endurance
challenges are not for
me, yeah, or at least,
you know, on a nice, flat
surface, and even fed by
half past nine in the
hotel
Luke Beckley (19:25):
room. Yeah,
Lea Turner (19:27):
shower.
hot
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back to our conversation.
I love the fundraising
(20:08):
that we do, yeah, and you
know the whole the whole
experience of working
alongside hope for from
when the war broke out
between Ukraine and
Russia, that ignited a
real passion in me to
help them, and it was
such a coincidence that
Chris Lomas and Zoe Lomas
crossed my path on
LinkedIn thanks to
Christopher Wright, who
(20:29):
introduced me, and I'm
like, I'm going to run do
a fundraiser. And you
know, LinkedIn has been a
catalyst in attracting
more people to hope for
who are literally
changing people's lives,
1000s and 1000s of
people's lives on a
monthly basis out in
Moldova. And that passion
that I had for for them,
and the passion they have
for the work that they
do, brought more people
(20:51):
into their world. Yeah,
exactly, into and that
included you, and that
included Rob sharp, yeah,
and all the people that
climbed Kilimanjaro with
us. My own sister, Katie,
is doing collections of
coats and resources for
them. We've got so many
people that have just
fallen in love with the
work that they do, and
they are entrepreneurs,
(21:13):
but they're entrepreneurs
that have turned their
passion and their skills
to really helping others.
And I said to Steve on
this podcast and one of
the other episodes. You
know, the one thing in
common that I find with
all the people that I
have in my circle and the
people that have been
guests on this podcast
(21:33):
and the people that are
in my community, my
membership community, and
all of my clients, is
there seems to be this
real propensity towards
serving others, yeah, and
you know, I guess in
arguably, every business
you know is designed in
some way to serve others,
but really having that at
your core, wanting to
help other people, and
(21:53):
almost like the money
that you make being
secondary the purpose and
the passion And the fuel
to support and help
others comes first, and
then the money comes
second. It's not the same
for everybody. And I
know, you know, there's
no disrespect for people
that prioritize money.
Yeah, Money makes the
world go round. And for
some people, that is
(22:14):
their passion, and I
absolutely understand
that, but it seems to be
that we have created a
circle of influence
around us, our own little
world and orbit that we
have is very much people
that are born to serve
and and I love that, and
I think for me and it
definitely for you,
everything else comes
(22:34):
second, but it's allowed
you to follow a passion
that's led to financial
success as well. Yeah,
you know, you, you, you,
you're comfortable, yes,
and you've got everything
that you could want, and
you're able to donate
your time and your energy
to helping others, yeah,
for, for no money as
well. And isn't that
beautiful that you know
you've created? You know,
(22:54):
your consultancy and your
your job that you have
allows you to have the
freedom, to be able to,
then, yeah,
Luke Beckley (23:01):
do the work
that I do with Chris and
would hope for, and then
the work I'm doing
volunteer wise for East
London Business Alliance
and lots of other people
who are kind of asking
and and I'll people reach
out to me and ask me
questions. I'll answer
them. I'll help them. I'm
not gonna, oh, hang on a
minute. That's gonna cost
you, you know, 1000
pounds, if it's if it's
straightforward, if they
(23:22):
then want to go into a
more formal arrangement,
then fine. But I'm the
purpose of the work that
I do, as dry as it may be
for some people, is all
about the individuals,
ultimately date,
protection is there to
try and make sure that
the data that is used
about us is done so in
(23:43):
the right way, and that
we don't end up either it
getting leaked, and
therefore, you know,
identity theft, or worse
still, and especially for
me, the real passion is
working with those small
businesses and small
charities. So the stuff
with the East London
Business Alliance, you're
working with people who
are collecting personal
data about really
(24:04):
sensitive things like
knife crime, right or
domestic violence, and
they're trying to deliver
a service to people in
those situations. Yeah,
they're not. Obviously,
don't have the knowledge
or thinking about the
data, but it's not a
massive leap to go, but
if you lost the
spreadsheet that you've
(24:26):
got the new address of
someone who you're
protecting from a
domestic violence
situation, what's the
outcome like? Yeah, and,
and so it's, that's my
drive. If you're like
Lea Turner (24:37):
a data
superhero, you can save
your life. I mean, I
mean,
Luke Beckley (24:42):
yes, but,
but ultimately, yeah,
that is, that's what
keeps me awake at night
thinking about that
driven from a
conversation I had many
years ago with a guy
called Farah, who runs a
wonderful charity. Called
you press, which is
trying to help migrants
(25:03):
and people who've gone
through domestic violence
and who are finding it
very difficult to sort of
find their space, but
through art and through
music. So I sat down, had
a conversation with him,
and said, Well, so what
details do you capture
about these people? And
he tells me about all
that, their addresses and
their contact numbers and
some of their medical
conditions. And I was
like, So where do you
(25:23):
secure that and how you
you know? And he just
looked at me, they're
doing it now correctly,
obviously, because he and
I had a conversation,
but, but his passion was,
while I'm delivering
these services, I'm
helping them build them
integrate into a
community, build a
community through art,
through music. I don't
know what you're talking
about. And I said, Well,
(25:44):
and that's why we exist,
right? That's why we're
here to make sure that
the chain of security is
kind of
Lea Turner (25:50):
so easy to
overlook things like
that. So can I take
advantage of you here?
Then Luke, as we've got
your in the nicest way,
as as our audience
predominantly are going
to be people who do own a
business or are thinking
of starting a business,
or maybe have a side
hustle that one day
they'll take forward when
you're working with the
small businesses, what
are some of the common
mistakes that people are
(26:12):
making when it comes to
data that they could
quite easily fix to
protect themselves and
the customers that
they're working with?
What some of the themes
that you see happening,
so
Luke Beckley (26:24):
a
understanding what what
category of data you're
collecting and why you're
collecting it, and then
for making sure you don't
collect more than you
need. So that this
wonderful thing called
the UK GDPR that
unfortunately, we're all
regulated by if we're
collecting personal data,
so you've got to just,
(26:44):
it's kind of just taking
a pause talking to
someone like me, who'll
talk to you about these
principles and what they
actually mean. And there
are simple steps then,
just to think about, how
do you get people to sign
up to forms? For example,
you've got to do in a
particular way. It's dead
simple to do. I can help
you do that. You've got
to be able to tell people
(27:05):
on your websites through
this privacy notice. But
some people call it
policy, what you're doing
with their data, what
this lovely thing called
a lawful basis, is that
you've collected it under
who you share that data
with, and then obviously,
if they're not happy, how
do they complain to the
Information
Commissioner's Office? As
basic principles of a
(27:26):
privacy notice dead
simple to construct and
put together, but it has
to be done in a certain
way, so it's easy for
people to understand. And
really it
Lea Turner (27:33):
does feel
overwhelming like I my
Ico registration came up
through when I first
started my business.
Didn't even know that
existed. It wasn't until
someone had emailed me
via my website, saying,
Have you got this? And I
think it was from someone
from the ICO that said,
Have you got this? I was
like, I don't know what
it is. Yeah. I had no
idea. So if you're a
small business owner with
a website and you're
(27:53):
taking emails, you need
to be Ico registered,
right? And what 3040,
pounds,
Luke Beckley (27:59):
yeah, is
the lowest? Yeah. I think
they're about to increase
it, but not, not
dramatically. It's not a
huge amount of money,
unless you're like a, you
know, top tier where
you're processing lots of
data, sensitive data,
CCTV images, all sorts of
those things. Then you
get into quite a
reasonable size fee. But
the majority of the
people that we are
talking to would not be
(28:20):
in that sphere at all. So
Lea Turner (28:22):
as a small
business owner, you're
setting up your website
to start with setting up
a website for your
business, and you're
going to be collecting
people's emails if they
send you a contact form,
for example, yeah,
because that would count,
right? Because you have
to have your name and
your email address in it,
so that is data on
somebody. Yeah, you need
to have your privacy
notice on your website.
(28:42):
Yes. Where do you get a
privacy notice? I can
Yeah, so I got mine from
my lawyer
Luke Beckley (28:49):
together,
so that, yes, I got
Lea Turner (28:53):
one for my
T's and C's and my
privacy notice was from
my lawyer and updated
with that. But it'd be
better to come to some to
someone like you. Don't
just go and download one
off Google, right? I
Luke Beckley (29:03):
would not
suggest you do that,
because you've got to it.
It has to be specific to
your business and what
data you're actually
collecting. So the fill
Lea Turner (29:10):
in the blank
templates for things like
that are not what you
wouldn't find out if it
was good enough or not,
unless something went
wrong, and then it's
going no, very expensive
mistake it
Luke Beckley (29:21):
could be. I
mean, the likelihood is
not, but it's, for me,
it's a reputational
thing. And I think, you
know, I've mentioned it
before, people becoming
more aware of how their
data is being used and
how it's been collected,
and all how algorithms so
Lea Turner (29:33):
many stories
in the news, isn't there
exactly.
Luke Beckley (29:37):
I think
that becomes a
reputational risk for
your business. Yeah. And
so they're not difficult
steps to do things right,
and then for you to be
able to go, well, we
don't sell your data to
massive data brokers who
are going to use it for
all sorts of different
advertising campaigns
that you have no idea
(29:57):
about. We actually only
collect it for. Are
providing you information
about the whole for
example, yeah, so those
are dead simple things to
put into your notice, but
you need to understand
what data you're
collecting and what
you're doing it for, and
the processes that it's
involved in. So there's a
little bit of work to do.
But again, I would, I I'm
(30:21):
that person who reads
privacy notices, right?
So I do, but you, I mean,
that's my world, but
that's
Lea Turner (30:26):
it's a good
thing, because it's
something that most of us
don't realize. It's a
problem. So as an
example, I had terms and
conditions set out when
people were doing my one
to one training with me,
and I didn't have
anything based on if they
didn't show up for their
call. So they didn't show
up, I had nothing to
protect me and my time,
yeah, and I had nothing
(30:46):
to protect me if they
turned up. I had a guy
turn up one day to a one
to one call with his
wife. And I said, I'm
really sorry, but you
booked a one to one call,
so that means it's just
you and me. Yes, so,
well, look, she's my
assistant. There's no
reason she can't be here.
And I said, Well, that's
a group training, and
that's a different price.
So we can cancel the call
now I can invoice you for
the balance and we can
rebook it as a group
(31:07):
training, or I can just
refund you the money. And
he had a massive rant and
a rave about it, and in
the end, I just went
Unknown (31:17):
and I
Lea Turner (31:18):
just I hung
up the call, and I sent
him a polite email, and I
apologize for the Mr.
Now, I wouldn't apologize
now, but it was a long
time ago, and I just
refunded him his money
and emailed the person
that referred him to me
and said that like some
absolute dickhead, thanks
for that. But it it was
(31:38):
an experience. And I was
like, Oh my God. And so I
then changed my contract
and updated it to make
sure it was very, very
clear that it was only to
be you, unless pre
authorized with me, that
somebody else would be
there. And, you know,
there have been occasions
where someone's I've had
neurodivergent clients
that have, they have
support people with them,
(31:58):
and that's fine, but it's
always pre approved. And
there was someone who
didn't turn up to the
first call. They were 20
minutes late, and then
they didn't turn up
again, and then they sent
their VA instead of them,
and said they can do the
first half hour for me. I
was like, No, that's not
how it works. Wow. And I
saw I then changed my T's
and C's so if, if
somebody didn't, if they
were more than five
minutes late, they
forfeited the entire
session, and they weren't
(32:19):
going to get a refund,
and no one's ever been
late since ever. And it's
like those I had to
experience that pain to
go, oh, I need to update
that. But if you're
talking about data
handling, and we're not
talking here like just an
email address and a name,
we're talking like, if
you are collecting
addresses and data
formation, right, right?
(32:41):
Credit card numbers, for
example, right? If
something were to go
wrong, or someone's just
going to decide they have
a problem with you, there
could be a lot of trouble
there. Well, I
Luke Beckley (32:53):
mean, if
you're collecting
processing data about
someone, they've got
rights to ask you what
data you collect about
them and what you've
processing about them,
and if you haven't and
given that information,
so A, you've got to know
where that data is. B,
present it back to them.
And now the understanding
(33:13):
of what is personal data,
I think, is a bit of an
education piece, because
things like your opinion
about somebody on a
WhatsApp, or a team's
call is technically their
personal data. It's it's
an opinion about them and
their character. So if
somebody
Lea Turner (33:32):
said
something horrible about
me in a WhatsApp group,
that's my data.
Luke Beckley (33:37):
You would
have rights to access
that. Be careful. There
are what. There's a
wonderful exemption
called the household
exemption. So if it was
like me and you having a
Unknown (33:47):
bitch, what's
that about? We would
never do that about
someone
Luke Beckley (33:53):
that we
can't obviously mention.
Then that's that would
not fall within that
realm. But if you are
processing that data in a
in that commercial
capacity, right? And
you're you know what's
happening about or
texting, or teams
messaging, or however you
(34:13):
do it through, through
any of the means, is
personal data that you
are creating about that
individual so they so
Daniel says me, what's
Lea Turner (34:24):
this members?
What's this member's
address? I need to send
them something, and I
WhatsApp her the address
I'm I would be breaching.
Well,
Luke Beckley (34:31):
you're not
necessarily breaching,
but you'd have to provide
them access to to sort of
say, here's the WhatsApp,
here's a whatsapp
download. You'd have to
go through a whole
process of taking out all
the other personal
information. God,
because, yeah, I couldn't
expose your in person
information if I was sort
of talking about somebody
else, yeah, and vice
versa. And then say you
(34:52):
don't have to give them
the actual WhatsApp
messages. You would say
there was a whatsapp
conversation. And here is
the, here is the, the
actual. Message, yeah,
now we're probably
scaring people to death,
and that's not the point.
I think my my point is
being mindful
Lea Turner (35:07):
of what
you're using for and how
you exactly and and
making sure that you do
your research or speak to
somebody that can offer
insight, because even
even just a 30 minute
conversation with you
could be really
reassuring, to make sure
that you are taking the
right steps to protect
you against anything that
hopefully won't but
potentially could happen,
and having insurance
(35:27):
policies as well, right?
Because surely, like,
there's kind of business
insurances that would
cover you in event of
your face, I
Luke Beckley (35:36):
know I mean
possibly, but so you
stand your businesses
have to be able to say
that your processes were
of a standard that, if
we're put under scrutiny,
for example, from an Ico
investigation, that you
wouldn't fail that. So do
(35:57):
you mean so it's all,
it's like car insurance,
you you would fail the
car insurance if, if you
know, I, you know, for a
whole heap of reasons, or
you don't get household
insurance because you've
misrepresented the things
that you've got in your
house, yeah, and then you
try and claim something
that you'd not said was
covered. So it's that
(36:19):
scenario. It's the same
thing your business, you
know there's still a best
to mitigate
Lea Turner (36:24):
the risk
then, then it will
mitigate, but only got
Luke Beckley (36:28):
the
fundamentals in place to
be able to back up the
insurance policy that
you're going to take out,
and if so, it's
Lea Turner (36:36):
a lot to
think about. And I think
when I'm when I first
started my business, when
I was running the audio
transcription company, I
didn't have access
because I transcribed
medical reports, and
those medical reports
were emailed to me. And
you know, this was, this
was 15 years ago now, so
things are done and they
(36:56):
gone. They went through
like, No, I'm live. They
weren't emailed to me.
They went through a
portal, and I had access
to a portal, and I would
download it, but they
were still saved on my
computer, right? And they
weren't saved for long,
and they were removed. As
soon as I'd finished a
batch, they were removed,
but that batch might take
me a few days, and if I'd
lost my laptop at some
point, you know, it was
password protected, but
(37:17):
hey, fit had been stolen
from my house or
something like that. You
know, those things can
happen, and I probably
didn't give too much
thought to that. The
doctors and the people
that I was working with
definitely gave more
thought to it. But as a
small business owner, I
didn't actually have any
protection in place for
me. Should that possibly
be an issue? Or, you
know, if I lost my laptop
and my client decided to
(37:37):
prosecute because I had
lost sensitive data
relating to their
clients. I probably would
have been potentially in
a bit of trouble for it,
and I hadn't thought
about it. It's, it's,
it's interesting,
because, you know, as a
small business, there are
so many things that we
don't necessarily think
about. We go in, it was
like, yep, just going to
do the thing, sell the
thing, people are going
to pay me for it. Get a
nice, pretty website,
(37:58):
grow, grow, personal
brand. And we don't
necessarily think about
the nitty gritty things.
And that's why, like, it
was interesting to talk
to Jasmine, who we were
talking about, because
she works with, she used
to work for HMRC. And,
you know, the point is
for us to help small
business owners. And
absolutely, for you, that
is one of the things that
you do, yes, is, you
know, encourage people to
(38:19):
think about how they're
handling their data,
being more mindful,
keeping things safe and
secure, and using people
like you, if they are,
I'm sure if things in the
business do change. So
it's been really
interesting to chat to
you, and I, I'm really
looking forward to the
day that you message me
and go, Yeah, I'm leaving
my job. I'm very excited
for that, but I
(38:39):
understand, you know,
there's, there's a lot of
things that go into that.
And, you know, you got to
climb the Kilimanjaro a
few more times first.
Yeah, yeah. So you're
looking for a trip to
Kilimanjaro. Anyone,
anyone's thinking about,
you know, I'm insane, and
I quite like to climb
6000 liters up until a
mountain experience.
Luke Beckley (38:56):
And you can
walk and cheese,
Lea Turner (38:58):
if you are an
intrepid explorer that
enjoys a very physically
demanding challenge, then
definitely check out
Uncharted. The group of
people in Tanzania and in
the UK are unreal, and it
all benefits the charity
that we both hold
Luke Beckley (39:13):
very, very
close. So for every
climb, there's a
percentage going to hope
for, and you'll
Lea Turner (39:17):
directly
impact. And that's really
have to emphasize hope
for. Do not take anything
for themselves. Every
penny that goes to hope
for goes directly to
making impact for
refugees, victims of
trafficking, domestic
violence and people
living in poverty, and
which is 80% of people in
Moldova. So, yeah, we
really do. We're very,
very passionate about it.
(39:38):
And so, yeah, climb a
mountain and don't die.
Luke Beckley (39:42):
You won't
die. We'll look after
you,
Lea Turner (39:46):
to be fair.
They were amazing.
Everybody on that
mountain was amazing.
That every single person,
from the moment we landed
to the moment we left,
yeah, was unreal. And
Tanzania is incredibly
beautiful as well.
Stunning. I'm a little
bit jealous that you're
going back to Tanzania,
but I might make. You'll
come back just to hang
out the hotel.
Luke Beckley (40:02):
Well, yeah,
that was Bobby's approach
as well. She's got talked
into it. Have you Bobby?
Anyway, we'll talk about
that later. But she was
like, No, I can be ground
ups at the mirror hotel.
And I was like, I suspect
a few other people would
be happy to sit by that
pool and just await
Lea Turner (40:21):
Luke. Thank
you so much. It's been an
absolute pleasure. Thank
Luke Beckley (40:24):
you very
much the invite. Thank
you. Before you
Lea Turner (40:26):
go, I just
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