How Long Does It Take For The Average Repair?

In this thrilling episode of the Check A Pro Radio Show, we get to meet with Mike Gidich, the lead handyman from Honeydude’s Handyman Services. As our resident expert, Mike brings invaluable insights to those who own homes and require multiple handyman services.

During this riveting chat, Mike courageously takes on the controversial question; "How Long Does the Average Repair Take to Complete?" This is a common question from homeowners, but answering it isn't as straightforward. Mike expresses the complexity of each job change due to the variability of customer needs and unique job circumstances.

He further elaborates on the significance of conducting a proper evaluation before issuing a definitive timeline for repair completion. This detailed assessment ensures that all the client's concerns are addressed - from keeping pets away to moving furniture or laying down runners in the house. So, homeowners needing repairs must understand that without an evaluation, it would be impossible to provide an accurate timeline.

Mike also dialogues on instances where homeowners request quotes over the phone and how that might lead to misconceptions about the project's scope. He emphasizes that throwing prices over the phone might lead to misunderstandings, thus it is best to see things in person. In summary, providing quotes after properly evaluating the job ensures a win-win situation for both the handyman and client.

Enjoy this illuminating conversation on the Check A Pro Radio Show, where we demystify the process of home repairs and shed light on what truly goes on behind the scenes in the handyman industry.

 

Listen to this episode of the Check A Pro Radio Show to learn more about navigating home improvement projects, and make better-informed decisions for your home renovations.

For more information about Honey Dudes in Lorain County, Ohio - log on to

www.callhoneydudes.com or check them out at www.checkapro.com.

 

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Episode Transcript

(00:01):
If you own a home, you've probably had a handyman service come out to your home.
These people can do a great job for a number of different types of projects.
An expert here on the Check A Pro Radio Show is Mike Gidich from Honeydude's
Handyman. Hello, Mike. How are you?
Great, Joe. How are you today? I am living the dream. Thank you so much for asking.

(00:22):
I love having you on the program. You are our go-to handyman company expert
on the Checker Pro Radio Show. Joe, question for you, and this is kind of maybe
a hard question for you to answer, but I'm going to throw it at you anyway.
How long does the average repair take to complete?
Well, that's a great question, another one that we get a lot of also.

(00:45):
It's all based on the job, and we don't know that until we fully evaluate the
job and fully hear your needs and what your concerns are.
And there's a lot of variables that go into that. Number one,
we're providing a different variable. But we're not just going to run in your
house, get the job done and be out the door and, you know, see you later.
We take time to explain to you and hear your concerns at the beginning of the

(01:06):
job, walk through and make sure that we're covering all bases.
You might have a cat that you don't want to sneak out. You might have a dog that needs put up.
You might have small children that you want to ensure, you know,
not running around while we're there.
The part of your job might be further back in the house. So we've got to take
more time to lay runners and things. So there's a lot that goes into each job

(01:26):
and each household. It's not just a standard up.
I need my faucet replaced or something that seems straightforward.
It's different by the job and by the person. And you might have some other concerns.
There might be some other things of you want us to move all the furniture out
of the way or move something out of the way.
Just everyone has different needs and concerns. And we want to make sure that
we take the time to really hear and understand those to know what's important

(01:48):
to you. Your house is your house.
It's a value to you. And it's important for us to understand what's important
when we're in your house.
So completely situational, depending on the job.
So when the homeowner calls or
contacts your office and they ask that question, you may have an answer.

(02:08):
You may say, well, generally it takes three, four hours.
Sometimes it'll be like, no, we got to come out, take a look at it, then let you know.
And then maybe there's a response from your office saying, we really don't know
because the scope of this project is a little outside of what we usually do.
We just can't forecast it for sure. Or would those be three different scenarios?

(02:33):
Yeah. And what we've learned, especially here recently, is we just come out and take a look.
Everything is so different. And there's no one thing that is alike.
And if you say, I just need this door painted, there could be a ton of variables to that.
You know, the preparation that needs to go into it, what it looks like,
and just the condition it's in.
So it's different by the job. So the best thing for us to do is to come out,

(02:55):
give that full evaluation, really take a look at it. And again,
really understand what your concerns are in the job, because your concerns for
wanting a door painted might be different than mine.
You might have different situation and different things that can go into it.
So it's important for us to hear them, understand their concerns,
put it all together and then move forward with the job.

(03:16):
Would it be fair to say that sometimes a homeowner can get a little bit frustrated
when they just want to quote over the phone?
We hear this all the time with HVAC, plumbing, where someone calls and asks
the plumber, what's it going to cost to replace this water heater?
And the plumber says, no, we got to come out and take, no, no,
no. I just want to know what it
costs because people want quotes over the phone. How do you handle that?

(03:39):
We just simply communicate and explain to them why. Just like I told you,
every job is different. And we do get that a ton.
I just want an average price. I don't know what an average price is because
I'm not looking at your situation.
And they're, they're all vastly different. And I think to throw a price out
over the phone, you're simply guessing.
And if I told you, you know, 300 bucks for something, and then you get there

(04:03):
and you realize that, Oh my God, we got to move all this.
And it's going to take four more hours. Then you're not going to want to hear what that price is.
And vice versa, you could say it'd be approximately this or I find,
come out and take a look and it's $200 cheaper.
And you're going to go, why on the phone did you say, no matter what,
that's a lose-lose situation. situation. I think things need to be seen in person.
I know we're getting in the technology age with video walkthroughs and things
like that, but that's a great thing, but it also still doesn't fully provide you.

(04:28):
I think that can diagnose some things and help us to get started,
but it doesn't fully provide you with the surroundings and everything that's actually going on.
I agree. This has been very helpful. Once again, thank you so much for being
the expert here on the Check A Pro Radio Show.
Much appreciated, Mike. All right. Thank you. Have a great day.