Burnout to Breakthrough: When It’s Time to Hire a COO

In this episode of the Kidds Biz Podcast, hosts Ashley and Davin dive into their personal journeys in orthodontics and explore the evolution of business models within the field. They focus on the pivotal role of a Chief Operating Officer (COO) in managing practice operations and driving sustainable growth.

Drawing from real-world experience, they discuss the challenges of balancing business expansion with personal life, the power of delegation, and how bringing on a COO can create peace of mind while freeing up time to focus on patient care and long-term vision.

The conversation also covers:

The differences between a COO and an office manager How to set a clear plan and expectations for the COO role Strategies for determining fair compensation The importance of team culture, trust, and communication in leadership Whether you're an orthodontist, a practice owner, or someone considering expanding your leadership team, this episode offers valuable insights into how strong operational leadership can elevate your business.

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Chapters

00:00 Introduction to the Kids' Biz Podcast 02:38 The Journey of Alex Virga 06:47 The Concept of a COO in Orthodontics 11:43 Growth and Challenges in Business 19:22 The Importance of Delegation and Trust 23:15 Finding the Right COO 30:24 Expectations and Evolution of the COO Role 32:09 The Role of a COO in Business Operations 40:18 Building a Strong Relationship with Your COO 46:53 The Importance of Humility in Leadership 50:12 Understanding the Difference: Office Manager vs. COO 53:57 Compensation Structures for a COO

orthodontics, pediatric dentistry, COO, business growth, delegation, practice management, entrepreneurship, leadership, patient care, industry trends, COO, business operations, leadership, office manager, compensation, team building, strategic planning, patient experience, SOPs, business growth