The Manufacturer’s Playbook: How They Try to Deny Lemon Law Claims

Episode Summary:

In this revealing episode of The LemonAid Podcast, Lemon Law attorney Shalev Amar exposes the tactics manufacturers use to avoid taking responsibility for defective vehicles. From calling legitimate warranty repairs “goodwill” to blaming the driver for “misuse” or “lack of maintenance,” Shalev breaks down the deceptive strategies that can derail valid Lemon Law claims — and how his firm holds automakers accountable.

Listeners will learn how to recognize these red flags, what documentation to save, and why negotiation tactics, repair orders, and legal persistence are key to winning a fair outcome under Lemon Law protections.

Key Timestamps:

00:01 – Show introduction and overview of manufacturer tactics 01:10 – Common denial strategies: “no problem found,” “user error,” and “wear and tear” excuses 02:40 – How manufacturers misuse “goodwill” repairs to avoid warranty liability 05:00 – Understanding legitimate vs. illegitimate goodwill repairs 06:10 – Blaming the consumer: how “misuse” and “lack of maintenance” arguments are used 07:30 – Repair delays and how they impact Lemon Law timelines 09:00 – Lowball settlement offers and how to respond effectively 10:15 – Importance of saving repair orders, correspondence, and video evidence 11:45 – Real-life examples of manufacturers denying responsibility and how Amar Law fights back 12:45 – Warning signs manufacturers are avoiding Lemon Law accountability 13:30 – Final thoughts and consumer action steps

About the Show:

The LemonAid Podcast is hosted by Lemon Law attorney Shalev Amar of Amar Law Group, where legal expertise meets consumer empowerment. Each episode unpacks real-world auto defect cases, Lemon Law insights, and practical advice to help drivers navigate disputes with major car manufacturers. The show equips listeners with the tools and knowledge needed to fight back against deceptive repair practices and protect their legal rights.