The Home Service Shift Podcast

Is your home service business ready for the AI revolution? Home service pros and entrepreneurs must break free from black-and-white thinking to survive in today’s economy. Billy Stevens explains how he's operated his HVAC and Plumbing business in the "grey world" for many years. 

We're diving deep into:

Why “that’s how we’ve always done it” is the most dangerous phrase in business

How AI is fundamentally changing customer search be...

Everyone in the home service industry is told to follow the 70/30 rule — 70% installs, 30% service. But what if that rule is broken… and it's holding your business back?

At billyGO, we’ve flipped the model — and the results speak for themselves.

150+ referrals in one month (100% free)

Over 70% of repeat customers on memberships

Marketing costs slashed while revenue grows

Service-first systems with 60–70% gross margins

We’re breakin...

Flat rate pricing has long since been a thing of the past! Margin pricing benefits, HVAC pricing strategies, plumbing profit tips, electrical contractor pricing, labor cost calculation, boost contractor profits today. Are you still relying on flat rate pricing and wondering why your profits aren’t where they should be? In this episode, Billy and Landon break down why traditional flat rate pricing is an illusion that often leaves mo...

In this episode, we'll expose the real reasons contractors in HVAC, plumbing, and electrical industries can’t scale—and it almost always comes down to leadership failure, micromanagement, or clinging to outdated best practices.

We break down: ✅ Why your team isn’t moving forward ✅ The danger of “the business leading you” ✅ How micromanagement kills profit and trust ✅ The myth of best practices in a rapidly changing industry ✅ How A...

If you are in the plumbing business, HVAC business, electrical business, or any home service industry for that matter, #itsabouttime to perk up your ears and listen heed the call. It's time to make take things to another level, make the necessary adjustments for the future, and pull TOGETHER as an industry. This IS A GREAT EPISODE FULL of takeaway nuggets! 📩 Subscribe for more game-changing insights! https://www.youtube.com/@nobsw...

HVAC Plumbing Profits: Stop Selling Boxes! Discover how to break free from the "box sales" mentality and unlock significantly higher margins by focusing on repairs and optimizing airflow. This video dives deep into a game-changing business model that prioritizes customer satisfaction and long-term relationships over simply selling new units. Learn how to effectively cross-promote between your plumbing and HVAC divisions to generate...

Is private equity the future of the home service industry, or are we seeing a wave of bankruptcies on the horizon? Join us for a candid discussion on the impact of private equity in HVAC, plumbing, and electrical businesses. We dive into whether PE is a positive force, creating opportunities for both large and independently-owned companies. Learn why understanding your business financials, systems, and management is crucial, regard...

How This Electrical Business is Winning With Smart Efficiency ⚡

SuperSun Electric is proving that running an electrical business efficiently isn’t just possible—it’s essential. From the very start, they made the right moves to drive profitability, and they’re sharing exactly how they did it with the right field service management software.

In this episode, Billy Stevens sits down with the founders of SuperSun Electric to discuss th...

Competition is absolutely necessary and great for your plumbing and HVAC business! Our guest, Chad Love from Chad Love Services couldn't be a better guest to be the example of leadership in the contracting business. 

The No B.S. Podcast with Billy and Landon...a podcast for the home service business hosted by folks who have a proven and successful track record in the HVAC, Plumbing, and Electrical business. Dive into actionable ins...

Manage your delta to maximize the bottom line in your HVAC business, plumbing business, or any home service business. Keep more of your hard-earned money in your pocket. 

It’s not about endless revenue growth—it’s about mastering the "delta," the difference between your gross profit and operating expenses.  Join Billy and Landon as they share no-nonsense strategies to maximize profitability in your home services business, avoid com...

The financial education every HVAC and plumbing business owner should have had from the start. Learn why chasing revenue isn’t the answer and how mastering your profit and loss (P&L) statement can transform your business.

See our webinar mentioned here:  "From Struggling to Success: Ask Billy & Landon How to Transform Your Service Business" https://www.youtube.com/watch?v=T1PEOeI4XIY

Feel free to watch these other videos th...

Are you ready to take your HVAC, plumbing, electrical, or home service business to the next level? This episode dives deep into how AI is transforming the home services industry and giving everyday contractors the advantage they need to thrive in a competitive market. Whether you're a small business owner, a manager, or a technician, you'll learn how to simplify operations, boost efficiency, and maximize profits with cutting-edge A...

Ready to transform the home service industry? (Part one) 🚀 Join us in this groundbreaking episode with Travis Kelley, as we explore how Ai is reshaping HVAC, plumbing, and home services. Discover the strategies that can elevate your operations, from automation to data-driven decision-making, making businesses more efficient and balanced. Don’t miss out on the future of Ai in-home services—hit play and be part of the revolution! 💡...

We sit down with Drew and Bobby Gay from Mr. Reliable, an HVAC powerhouse based in Houston, Texas. Forget the "secret sauce" and industry gimmicks—Drew and Bobby reveal the real, no-nonsense strategies behind their HVAC success. From launching in 2022 to thriving in one of the most competitive markets, they break down the processes, tools, and mindset that are driving their growth.

Discover how they’ve optimized their operations wi...

Sometimes you just need a bit of a motivational speech! Strategies Top HVAC and Plumbing Experts Use to Succeed! Stop letting private equity firms and manufacturers tell your home service business what to do. You are in control. Billy and Landon are going to teach you how to recession-proof your business in 2024/2025 and beyond.

Explore More: - Visit https://sera.tech/ to discover outstanding field service software designed specifi...

Unlock a Proven Marketing Strategy to Grow Your HVAC, Plumbing, or Electrical Business!

Discover a powerful marketing campaign that will skyrocket profits and generate leads for your HVAC, plumbing, or electrical business—effortlessly! Why overcomplicate things? In this episode, Billy Stevens and Landon Brewer dive deep into a tried-and-true marketing strategy that helped Billy grow not one, but TWO multimillion-dollar businesses.

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Not ONE, but manager of TWO multi-million dollar HVAC and plumbing companies by the age of 42. Adam Mennenga is going to tell you how it was done. He's also going to spill the beans on what it was like to be mentored by Billy Stevens himself. Get out your notebooks and get ready to take down a ton of golden nuggets from this seasoned HVAC, plumbing, and electrical manager.

Explore More: - Visit https://sera.tech/ to discover outsta...

If you really want to know how to grow your HVAC, plumbing, or electrical business, or any home service business for that matter, it's not a big mystery. You just need the tools and a little encouragement in the right direction along the way. Don't make it harder than you have to make it! Just because the economy takes a turn doesn't mean your business shouldn't be profitable and growing strong! #ItsAboutTime #BeInTheKnow #SeraSyst...