In this episode, Dr. David Zierk introduces a powerful concept that reveals why communication often fails and conflicts deepen, both at work and at home. Unpacking his "Broken X Syndrome," Dr. Zierk explains how strengthening the invisible axes of insight, empathy, skills, and willingness can transform conflict into meaningful connection. Leaders and teams gain actionable insights to repair misunderstandings, foster empathy, and communicate effectively, resulting in healthier, more resilient relationships.
Episode Highlights:
➔ (02:05) "Introducing the Broken X" Understanding the hidden reasons behind failed communication in teams and relationships.
➔ (04:22) "Insight: The Inner Look" Why self-awareness is crucial in recognizing and addressing relational conflicts.
➔ (06:16) "Empathy as the Bridge" How genuine empathy can significantly ease conflict and foster deeper connections.
➔ (08:37) "Three Essential Conflict Skills" Practical skills to handle disagreements constructively, improving workplace dynamics.
➔ (13:58) "The Willingness Factor" Exploring why personal willingness to engage positively is essential in resolving conflicts and rebuilding trust.
Handouts:
Download Dr. Zierk’s helpful guide about this episode: The Broken X >> https://www.davidzierk.com/resources/free-ideas/
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About Dr. David Zierk:
With a substantive background in psychological work with individuals and teams, Dr. Zierk enjoys bringing his experience to the stage and to corporate clients by providing them with the tools and language necessary for effective outcomes. Most recently, he’s published a book called Mind Rules: Who’s In Control—You or Your Mind?
Dr. Zierk is a graduate of the University of Denver with a Master of Arts and Doctorate in Clinical Psychology. He earned his Master of Arts in Counseling Psychology at the University of Colorado. He’s affiliated with the American Psychological Association, American Psychotherapy Association, Association of Family and Conciliation Courts, and National Academy of Neuropsychology.
He currently resides in Denver, Colorado with his wife and has three children. When he’s not on stage or working with a team, David loves to cycle in the mountains with his wife, Carol.
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