Scott and Alan Weiss, CEO of AVX Returns and a former 8-figure reseller, unpack the real cost and hidden opportunity behind Amazon returns. They explore why return management is often overlooked, how AVX turns chaos into cash, and what resellers can do to stop leaving money on the table.
Episode Notes:
01:22 - Alan Weiss Introduction
02:23 - Alan’s Background and the start of AVX Returns
03:40 - The Reseller Landscape and the Sellers United Conference
04:33 - The Real Costs and Challenges of Handling Returns
07:35 - AVX Returns’ Unique Approach to Reseller Returns
10:30 - Return Categories and Recovery Realities
11:37 - Reimbursement Opportunities
13:06 - The Psychology and Business Wisdom of Returns Management
15:16 - Operational Best Practices for Sellers
Related Post: Why U.S. Amazon Shoppers Deliver Near-Double Value Compared to International Buyers
How to Reach Alan:
LinkedIn: linkedin.com/in/alan-weiss-1b6a4431
Website: avxreturns.com
Email: info@avxreturns.com
Scott’s Links:
LinkedIn: linkedin.com/in/scott-needham-a8b39813
Instagram: @smartestseller
YouTube: www.youtube.com/@smartestamazonseller2371
Newsletter: https://www.smartscout.com/newsletter-sign-up
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