Mark Smith is the President of LION Americas, which serves the personal protective equipment, uniform and logistics needs for fire departments and law enforcement agencies, emergency services and military markets. In this episode we talk about how the needs of these first responders have evolved, as well as where innovation will come from in the coming years. Mark stresses the importance LION places on customer intimacy, listening, and focusing at all time on delivering whatever has been promised. He relates how the LION culture values, and even insists, on hearing all voices. And he speaks about how lucky we all are to be in an industry with a mission to help those who protect us every day.
For more information, visit: http://lionprotects.com
For more info about the NAUMD visit: https://naumd.com
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