As residents expect and demand a greater level of transparency from all levels of government, cities everywhere are faced with a rapidly changing media and communications landscape. Local governments grapple with how to adjust to new challenges, such as the rampant spread of misinformation over social media and vicious personal attacks aimed at elected officials and employees. In this episode, City Manager Chris Mann sits down with social media guru Sam Toles, a former elected official and communications executive at companies such as Bleacher Report, MGM, Vimeo and Paramount. The Founder and CEO of CiviSocial, Sam Toles now consults with cities all over the country on improving public communications, transparency, and trust in local government, in today’s social media and video-driven world.
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