What would break if your GCC isn’t there tomorrow? In the second episode of GCCs Unfiltered, Deepak Visweswaraiah, Senior Vice President and Managing Director, Pegasystems India, joins Nitika Goel, Managing Partner & CMO, Zinnov, to explore that very question.
With more than half of Pega’s product engineering driven from India, the center is enterprise-critical. But as Deepak points out, scale is only part of the story - it is leadership, culture, and systems thinking that keep a GCC truly relevant. This candid conversation goes beyond the usual talking points.
Deepak and Nitika unpack the risks of echo chambers, the hubris that fast growth can create, and why culture isn’t garnish but the operating system. They also dig into the future of AI in GCCs, emphasizing the need to move past pilots and add-ons to embedding AI directly into platforms, products, and decisions.
GCCs Unfiltered is a Zinnov podcast series that takes the signal out of the noise. Through conversations with leaders who have lived the GCC journey, the series cuts through hype and headlines to reveal the trade-offs, blind spots, and leadership choices that shape the next phase of Global Capability Centers.
Tune in now.
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CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.