India’s GCCs have mastered execution. The next leap is integration - building centers indistinguishable from the global enterprise itself.
In this episode of GCCs Unfiltered, Niladri Ray, Country Head, India and VP–Engineering, Flexera, joins Nitika Goel, Managing Partner & CMO, Zinnov, for an unfiltered look at what it takes to build a truly differentiated GCC.
From navigating the hype around AI and GCCs to embedding governance, context, and customer centricity, Niladri unpacks the mindset shifts needed to turn a Global Capability Center into a true catalyst for the enterprise. The conversation also explores how leadership readiness, not talent availability, will define India’s next leap; why understanding business context is the ultimate differentiator for engineers; and how proximity to customers is changing the role of GCCs forever.
Conversations like this are at the core of GCCs Unfiltered, a new podcast series from the Zinnov stable that takes the signal out of the noise - bringing you unfiltered conversations with leaders shaping the future of global capability centers.
Tune in now to hear the full episode.
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