How to Fix Facebook Ads Account Errors
Running Facebook Ads is a key strategy for growth—but what happens when your account hits a wall? Whether it’s the vague “Account Error” message, payment failures, or even a bug preventing image deletion, these issues can cause serious disruptions to your ad delivery and ROI.
Let’s break down the most common Facebook Ads errors and how to fix them.
Failed transactions are one of the most common reasons ads suddenly stop running. These can be caused by expired credit cards, exceeded spending limits, or billing info mismatches. To fix it:
Visit Business Manager > Billing > Payment Activity
Resolve any failed charges
Update your payment method or add a backup Our full guide to fixing account errors covers this in more detail.
You may find your ad account restricted after a policy violation—or worse, without a clear reason. Facebook can flag ads due to misleading content, disapproved creatives, or suspicious activity. To resolve this:
Check Account Quality for any notices
File an appeal if necessary If your situation is urgent, especially during a live campaign, this article on handling Facebook Ads account restrictions walks through your recovery options.
Even when your campaign is active, your ads might not spend or get impressions. Often, the issue comes down to tight targeting, scheduling conflicts, low bids, or insufficient budget.
Quick fixes include:
Relaxing your schedule and targeting
Increasing bid cap or budget
Duplicating underperforming ad sets to reset delivery
Trying to delete an old creative and getting stuck? This is often a permissions problem or the image is still linked to an active ad. Steps to fix:
Go to Meta Business Suite > Media Library
Make sure the image isn’t tied to an active ad
Clear browser cache or use a different browser If you’ve tried everything and the issue persists, it might be a backend glitch—Meta Support can help.
If errors are frequent and you don’t want them slowing your growth, some advertisers are choosing to rent a verified Meta agency ad account through Agrowth. These accounts come pre-approved, have higher spending limits, and include direct support—helping you avoid bans, setup limits, and long appeal processes.
Whether it’s a payment problem, image bug, or permission glitch, Facebook Ads errors are fixable—if you know what to look for. Check out the complete guide here for step-by-step help. Or if you're ready to scale without technical interruptions, renting a managed account might be your best move.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!