Voice Model is an AI-powered voice assistant app for Shopify stores designed to improve the customer experience. Voice Model features different "Skills," with the highlighted Support skill specifically addressing common customer inquiries like return policies and shipping details using a store's uploaded knowledge base. By allowing shoppers to ask questions verbally and receive immediate, accurate answers, Voice Model aims to reduce customer friction, decrease the workload on store owners, and provide accessible, 24/7 support for various shoppers, including those who are busy, cautious, or prefer voice interaction over typing. Ultimately, the goal is to create a more effortless and inclusive online shopping experience.
You can learn more about Voice Model in the Shopify Store:
https://apps.shopify.com/voice-model
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The views, characters, and examples shared in this podcast are intended for inspiration and educational purposes only. Any resemblance to real individuals or companies is purely coincidental unless otherwise stated.
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