Episode 2: Telco to Techco

Keywords

telecom, tech giants, digital transformation, growth opportunities, AI, cybersecurity, IoT, cloud services, telco evolution, business metrics

Summary

In this conversation, Duncan Potter and Paul Cunningham discuss the transformation of telecom service providers into tech companies, exploring the necessary phases of modernization, the challenges faced, and the growth opportunities available in the digital landscape. They emphasize the importance of agility, talent acquisition, and the need for telcos to measure success through new metrics that reflect their evolving business models.takeaways

• Telecoms are transitioning into tech giants by modernizing their core services.
• Cultural challenges within traditional telcos hinder their agility and innovation.
• Talent acquisition is crucial for telcos to compete in the tech space.
• B2B digital services represent a significant growth opportunity for telcos.
• The industrial IoT market is projected to exceed one trillion by 2030.
• AI can enhance customer service and operational efficiency for telcos.
• Success metrics for telcos must evolve beyond traditional measures like ARPU.
• Telcos need to build new capabilities and invest in digital services.
• The opportunity for telcos to innovate is now, but so is the risk of inaction.
• Partnerships with tech giants can drive revenue growth for telcos.

Sound Bites

• "Modernize the core for agility."
• "Talent competition is fierce."
• "B2B digital services are massive."

Sound Bites

Chapters

00:00 The Evolution of Telcos to Techcos

02:31 Opportunities in the Tech Landscape

02:39 Tech Co-Transformation: A New Era

04:49 Real-World Examples of Tech Integration

05:04 The Journey of Telco Transformation

06:36 Cultural Challenges in Telco Innovation

08:52 Identifying Growth Opportunities for Telcos

12:03 Measuring Success in the Digital Era

13:13 Outro

13:20 Sponsor - BlueBarn Consulting

13:46 Sponsor: Ephilium AI