When you think of leadership, facilitation might not be the first word that comes to mind. But as Therese Miclot explains in this conversation, it’s a game-changer; and a skill too few leaders are taught.
Therese shares how her time leading global L&D at a multibillion-dollar company revealed the real difference between promotable leaders and ones who stay stuck: their ability to communicate, adapt, and influence in rooms that require more than technical knowledge.
We explore:
What facilitation really means (hint: it’s not a workshop)
The surprising power of listening (and why most of us are doing it wrong)
How poor phrasing like “do you have a second?” creates chaos
Delegation without dumping: the key to developing your team and your own strategic growth
Why generosity might be the line between a bad boss and a great leader
If you’ve ever been told you’re “too busy for more responsibility,” this episode is for you.
Work with Therese Miclot
Grab a copy of Therese's book "The Facilitation Advantage"
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