2 Where Robots Work - Service Robots

In the second episode of Bot on the Block we will discover the use of robots in the service industry. Fin, Pia and Sofia will discuss their use in restaurants, for example Dadawan, and things like healthcare. Together with our expert Dominik Mahr they will delve deeper in this subject answering difficult but necessary questions about this topic.

If you like this topic check out these readings:

Stefanie Palush, Jochen Wirtz & Werner H. Kunz: ServiceRobots and the Future of Services https://doi.org/10.1007/978-3-658-31563-4_21

Jeremy Atack, Robert A. Margo & Paul W. Rhode: “Mechanization Takes Command?”: Powered Machinery and Production Times in Late Nineteenth-Century American Manufacturing https://doi.org/10.1017/S0022050722000146;

Dominik Mahr, Gaby Odekerken-Schröder & Mark Steins: Service robots and innovation: An ecosystem approach https://doi.org/10.1111/jpim.12756

Benjamin Lipp: Caring for robots: How care comes to matter in human-machine interfacing https://doi.org/10.1177/03063127221081446

Illustration by Euan Saunders, as part of FASoS-Dundee "Picture This" pilot project.