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May 7, 2025 36 mins

What happens when the world’s most essential industries—from public safety and utilities to agriculture and construction—encounter staffing shortages, outdated tools, and rising expectations from a new generation of workers? In this episode of Business Perspectives, we explore how Panasonic Connect is equipping mission-critical workforces with technology that doesn’t just meet the moment, but helps them lead through it.

Dominick Passanante, Vice President of Mobility at Panasonic Connect North America, joins the show to reveal how rugged devices like the Toughbook and AI-powered applications are transforming operations across high-stakes environments. From streamlining reporting with speech-to-text tools to using predictive analytics for wildfire response and officer safety, Dominick shares real-world examples of how modern technology is reducing admin time and boosting effectiveness in the field.

We examine how AI is helping law enforcement make smarter, faster decisions with video analysis, while utility companies are using mobile computing to detect power grid issues and manage infrastructure health. And in a workforce where expectations are rising, we discuss the role of cutting-edge technology in attracting and retaining top talent by enabling flexible, connected, and efficient ways of working.

This conversation also tackles common myths about AI—such as the fear of job replacement—and explores how human oversight remains central to successful tech integration. Dominick highlights how Panasonic’s long-standing innovation culture, combined with customer-driven development and strategic partnerships, is shaping the future of work for some of the most demanding industries.

If you're curious about how essential industries can modernize without compromising safety or service, this episode offers insights, strategies, and a glimpse into what’s next. Are today’s mission-critical workers equipped with the tools they need to serve their communities at full potential? Listen in and decide for yourself.

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