Join the Donno family each week as we share the real highs and lows of running a business together—mixing practical advice with unfiltered stories from behind the scenes of family life and entrepreneurship. Email jade@1accounts.co.uk with any questions or just DM or comment on our episodes!
Struggling to price your services confidently? You're not alone. This candid conversation between Jade and Paul Dono tackles the widespread problem of business owners undervaluing their expertise and time.
We've noticed a pattern across our client base—and in our own accounting practice—where small business owners consistently undercharge, overdeliver, and ultimately burn out. Drawing from real exam...
The age-old question of whether to pursue university education or an apprenticeship remains a pivotal decision for young people and businesses alike. After attending an enlightening debate at Cambridge University on whether graduates can compete in today's job market, we found ourselves on opposite sides of the argument – Paul championing apprenticeships while Jade defended the value of university degrees.
The heartbeat of your business isn't your profit and loss statement—it's your balance sheet. We pull back the curtain on this misunderstood financial document that reveals the true strength of your company.
While most small business owners obsess over turnover figures, we explore why focusing solely on profit can lead to disaster if your balance sheet isn't healthy. Paul breaks down the critica...
Key Performance Indicators offer a tangible way to measure business performance and track progress toward growth goals. We pull back the curtain on how these metrics can transform decision-making and provide early warning systems for potential problems.
• Pick three key KPIs to monitor monthly for most businesses
• Financial KPIs include gross profit percentage, net profit percentage, and staff wages to t...
In this week’s episode of Business with the Donnos, we’re diving into one of the biggest challenges in any business – dealing with change (and not losing your team – or your sanity – in the process).
Paul admits he’s got a habit of making changes on the fly (usually without telling anyone), which drives Jade completely up the wall. From switching systems with no warning to "having a new idea every Monday," it...
This week on Business with the Donnos, we’ve been surrounded by boxes, cables, and more keyboards than we care to admit – because we’re moving offices!
In this episode, we share the highs, lows, and hard-earned lessons from relocating our family business to The EpiCentre in Haverhill – with a big shout out to their brilliant team for making the transition smoother.
We cover:
This week on Business with the Donnos, we’re diving into all things customer service – the good, the bad, and the unforgettable.
We’re sharing our own experiences (including a few horror stories), what we discussed in our latest team meeting, and why amazing customer service is at the heart of everything we do – especially in a family-run business. From AI chatter to real human connection, we explore why robots can&apo...
In this episode, we’re fresh from attending two very different industry events – and we’re unpacking the good, the bad, and the slightly awkward!
We chat about what we actually got out of these days away from the office, from making genuine connections to getting inspired (and slightly overwhelmed). Whether you’re a seasoned networker or wondering if events are just a day of free pens and bad coffee – this one’s for yo...
🎙️ Episode 1: Meet the Donnos – Our Business, Our Chaos
Welcome to the very first episode of Business with the Donnos – the podcast where family meets business and things get a little bit chaotic (in the best way).
We’re lifting the lid on who we are, how we accidentally (and sometimes chaotically) built an award-winning accountancy firm, and why we’ve decided to hit record and invite you along for the ride.
In this epi...
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Latino USA is the longest-running news and culture radio program in the U.S. centering Latino stories, hosted by Pulitzer Prize winning journalist Maria Hinojosa Every week, the Peabody winning team brings you revealing, in-depth stories about what’s in the hearts and minds of Latinos and their impact on the world. Want to support our independent journalism? Join Futuro+ for exclusive episodes, sneak peaks and behind-the-scenes chisme on Latino USA and all our podcasts. www.futuromediagroup.org/joinplus