From Cost Center to Growth Engine: Brandon Carson, Chief Learning Officer @ Docebo

In this episode of Catalysts, I sit down with Brandon Carson, Chief Learning Officer at Docebo, to explore the future of learning and development in a world reshaped by AI, transformation, and trust.

Brandon is a globally recognized L&D leader and the author of Learning in the Age of Immediacy and L&D’s Playbook for the Digital Age. He’s led learning strategy at Walmart, Starbucks, and now Docebo—and his vision for the next decade of work is bold, clear, and deeply human.

We talk about:

• The three tectonic shifts that have redefined L&D since the 1970s
• Why COVID—not AI—was the real catalyst for L&D’s elevation
• The shift from scalable efficiency to scalable learning
• How HR and L&D can restore workforce trust in the age of AI
• What it takes to lead talent development with empathy and strategy
• Brandon’s advice for emerging leaders—and the one skill he calls your “back pocket differentiator”

This episode is a roadmap for any L&D professional looking to lead boldly, scale human potential, and architect the future of work.

Connect with Brandon on LinkedIn »

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