The Future of Work Is Human: Danielle Wallace on AI, Empathy, and Effective Learning

In this episode of Catalysts, I’m joined by Danielle Wallace, Chief Learning Strategist at Beyond the Sky and host of You in 2042: The Future of Work. With a background in marketing and leadership roles at companies like Procter & Gamble and PepsiCo, Danielle brings a uniquely human—and deeply practical—lens to some of the biggest shifts happening in the world of learning and work.

We dive into how AI is reshaping workforce expectations, why empathy and emotional regulation are the real future-proof skills, and what it actually takes to design learning that drives behavior change.

🔑 Key Takeaways:

• AI won’t replace us—but it will reshape what “valuable” work looks like.
• Skills like empathy, adaptability, and critical thinking are no longer optional.
• Content-based training is flooding the market, but it’s practice that drives change.
• AI can accelerate soft skill development—when paired with intentional design.
• Effective learning starts with the right business conversations, not content.
• The cost vs. effectiveness debate in L&D is really a question of priority.

If you’ve ever wrestled with how to balance emerging technology with human connection—or how to make soft skills training actually stick—this episode is for you.

🎧 Listen now and learn how to build learning solutions that are both efficient and effective.

🔗 Connect with Danielle:
LinkedIn | Beyond the Sky

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