What happens when a leader focuses on people over profit? Howard Behar, former President of Starbucks International, transformed the company into a global cultural phenomenon by living out his simple yet profound belief: “We’re not in the coffee business serving people; we’re in the people business serving coffee.” In this episode of ChallengerX, Howard shares timeless lessons on servant leadership, trust, and building a purpose-driven culture. We discuss: ☕ His humble beginnings as the son of immigrant parents and how they shaped his leadership style. 👥 Why empowering people by letting “those who sweep the floor choose the broom” is the key to organizational success. 📊 The limitations of data and why being present with your team is irreplaceable. 🌍 Taking Starbucks global while staying true to its core values. Whether you're a leader, entrepreneur, or someone striving to make a difference, this episode will inspire you to lead with heart, purpose, and integrity. Discover why trust and authenticity are the true drivers of success.
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