Is your business ready for a world where AI agents act, adapt, and make decisions for you?
Today on Digital Disruption, we’re joined by Global Chief AI Engineer at PwC, Scott Likens.
Scott Likens serves as the Chief AI Engineer at PwC, overseeing both the Global and U.S. teams. He leads the AI Engineering and Emerging Technology R&D groups, driving the firm’s strategy across AI, blockchain, VR, quantum computing, and other disruptive technologies. With over 30 years of experience in emerging tech, Scott has helped clients across industries transform their customer experience, digital strategy, and operations. He began his career in software engineering during the early days of the internet, working with major multinationals to apply a localized lens to global digital and innovation trends. Scott’s diverse technical background spans advanced analytics, digital architecture, AI engineering, and innovation. During his time at PwC, he has lived and worked in both China and the U.S., serving as a global technology leader and advisor to key clients. He is a regular speaker at international conferences on emerging technologies, including AI and generative AI, blockchain and crypto, IoT, quantum computing, and advanced robotics.
Scott Likens sits down with Geoff Nielson for a look into what’s actually happening across the front lines of AI and innovation. Scott shares insights from the edge of tech, from AI agents and embodied intelligence to quantum computing and synthetic identities. He explains why most enterprise AI efforts fail to scale, how to think in innovation “horizons,” and what separates real value from hype. He touches on many topics including, how holographic AI and digital twins are already reshaping communication and the skills, and structures shaping the IT organization of the future.
In this video:
0:00 Intro
1:55 GenAI hype vs. real Value in the enterprise
4:20 Embodied AI and the rise of holographic humans
6:00 Multilingual synthetic avatars
7:30 Deepfakes, trust & the role of blockchain in authentication
9:00 Responsible AI
12:15 Innovation is moving faster than trust
14:00 Speed or scale?
16:00 Defining true innovation vs. incremental tech
18:00 A Framework for emerging tech
20:30 From quantum to satellites: What’s next
23:00 Digital Twins, IoT, and Bipedal Robotics
25:30 AI at the edge
28:45 AI agents in action
30:20 Legacy system modernization without rewriting code
34:00 Enterprise use cases
36:30 What business leaders get wrong about tech
39:00 Moving from pilot projects to organization-wide impact
42:30 Balancing speed, risk & innovation in enterprise ai
44:00 How PwC enables innovation without losing control
47:00 Why “waiting” is not an ai strategy
48:15 The most important investment is your workforce
50:00 Upskilling, hiring, and culture shift at scale
52:00 Quantum, cryptography & the real threat timeline
54:30 What’s next for leaders and innovators
Connect with Scott:
LinkedIn: https://www.linkedin.com/in/scottlikens/
X: https://x.com/ScottLikens
Visit our website: https://www.infotech.com/
Follow us on YouTube: https://www.youtube.com/@InfoTechRG
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