Leading with Authenticity in a UK Digital Dental Practice (feat. Dr. Sarika Shah)

In this episode of Doc Secret, our guest is Dr. Sarika Shah, Clinical Director of Platinum Dental Care in Canary Wharf, London. A visionary leader, coach, and fourth-generation East African Indian entrepreneur, Dr. Shah shares how she transformed her clinic into a fully digital, multidisciplinary practice rooted in values, trust, and self-leadership. From scaling through technology and AI to mentoring women in dentistry, Dr. Shah opens up about building culture, launching 'Flourish as a Female' in dentistry, and balancing business and family with purpose and intention.

Doc Secret is sponsored by Quantics Marketing, LLC. https://www.quanticsmarketing.com/

00:00 – Welcome to Doc Secret and introduction of Dr. Sarika Shah

01:10 – Dr. Shah’s multicultural upbringing and how it led her to dentistry

03:06 – Buying and transforming a Canary Wharf clinic into a values-driven practice

04:37 – Partnering with her husband and overcoming early leadership challenges

06:39 – Building culture through trust, honesty, and non-negotiables

08:08 – Top 3 challenges facing dental practices in urban UK markets

12:57 – Leveraging AI and digital tools for clinical, admin, and patient experience

20:23 – What “Leading with Digital Dentistry” truly means

29:01 – Dr. Shah’s journey through IVF, burnout, and self-leadership

33:46 – Launching 'Flourish as a Female' and coaching women in dentistry

49:00 – Lightning Round and Close

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