In this episode, Greg Dunlap presents a compelling case for rethinking how we design content management systems—not from the perspective of developers or end users, but from the often-overlooked viewpoint of content creators. In his talk, "Building A Better Authoring Experience," Dunlap argues that a great editorial experience is essential to delivering high-quality content.
Drawing on real-world examples and thoughtful principles, he highlights the need for user research focused specifically on authors, just as we conduct research for website visitors. He shares practical Drupal solutions—like the Inline Entity Form and Typ Tray modules—that streamline content creation workflows. Dunlap also breaks down best practices around field ordering, consistent terminology, accessible forms, and meaningful error handling.
This episode is a must-listen for anyone involved in CMS development who wants to build tools that empower rather than frustrate content authors. If you've ever overlooked the editor’s journey, it’s time to rethink your priorities.
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