Episode Summary
In this episode, Our Guest D shares her experiences working in the death care industry, highlighting the challenges and issues she observed as a funeral attendant. From disorganization and lack of empathy to corporate culture and accountability, D discusses the need for change in the industry. She expresses her passion for sustainable death care practices and her desire to make a difference despite the obstacles she faced in her role. The conversation emphasizes the importance of quality care and the emotional impact of the funeral experience on families.
Chapters
00:00 Introduction to the Death Care Industry
03:06 Experiences in the Funeral Home
05:38 Challenges in Funeral Home Operations
08:34 Issues with Grave Maintenance
11:24 Customer Service Failures
14:32 Corporate Culture and Accountability
17:28 Embalming Practices and Standards
20:14 The Meeting and Management Response
23:10 Navigating HR and Employment Issues
26:10 Reflections on the Experience
26:40 Future Aspirations in Death Care
Takeaways
D has a passion for the death care industry and aims to own a sustainable funeral business.
The current funeral industry practices are often unsustainable and disorganized.
Lack of empathy and accountability in customer service is a significant issue.
Grave maintenance and visibility are often neglected, leading to distress for families.
Corporate culture can stifle constructive feedback and improvements.
Quality of care in funeral services is often compromised by corporate priorities.
Embalming practices need to be more standardized and respectful of cultural differences.
D faced challenges with management when trying to address issues in the workplace.
Navigating HR processes can be complicated and frustrating for employees.
Despite negative experiences, D remains committed to advocating for better practices in death care.
Connect with Us
Stay connected and follow us for updates, discussions, and more:
- Tiktok: @exposingdeathcare
- Instagram: @exposingdeathcare
- Email: exposingdeathcare@gmail.com
Share Your Story
We encourage our listeners to share their own experiences. Your story could help shed light on issues within the funeral industry and support others who might be going through similar situations. You can share your story anonymously at [submission link or email].
Music Credits
Music for Exposing Deathcare podcast is Exit Strategy by Enlia.
Support the Podcast
If you find value in our podcast, please consider supporting us by following, liking, rating, and sharing. Your support helps us continue to bring these important stories to light.
Disclaimer
The stories shared in this podcast are based on personal experiences and are shared anonymously to protect the identities of those involved. Listener discretion is advised.
Hosted by Melissa Meadow, the Modern Mortician
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