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August 31, 2025 12 mins

What is the role of the GP when patients can’t or won’t follow medical advice? In this episode, GP and medical educator Professor Anne Stephenson tells the story of how she tried to help a woman who is unable to lose weight and who is in chronic pain. Looking through the hermeneutic window, she discusses questions with Rupal Shah and Bob Clarke like: what is ‘holding work’ and can it be justified in an overstretched system? What should we do when we think we are no longer helping someone -and how can we tell?

This podcast is generously sponsored by The Della Fish Foundation.

The book “Finding Meaning in Healthcare” is published by Routledge ⁠www.routledge.com/9781032832166

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