#7 - SOPs, Systems & Sh!t That Works: How to Build Better Processes in Your Septic Biz

📍 OVERVIEW

In this episode of Handle the Sh!t, Tanya Wilson teams up with her operations powerhouse, Trachelle Simon, to break down the real deal behind building systems and SOPs (Standard Operating Procedures) in your septic or service-based business. From avoiding training burnout to creating performance-boosting processes that actually get used, this episode is packed with practical insights and hilarious truths from the field. If you’ve ever said, “I’m not a systems person” — this one’s for you.

Tanya and Trachelle pull back the curtain on how they’ve implemented game-changing processes at HomeField East Valley — and how you can too, even with limited time and budget.

🧠 TOPICS WE COVER

• Why SOPs are the foundation of a sustainable business
• How to get your team involved in building processes
• What tools we use to document and share SOPs (yes, Loom is a game-changer!)
• How better reporting boosted technician performance + morale
• Using SOPs to build freedom, not restriction
• The power of team buy-in (and how to get it)

✨ 5 THINGS YOU’LL LEARN

1. How to start building SOPs from scratch — even if you're short on time
2. Why involving your team creates better systems (and culture)
3. The tech tools we use to make SOP-building fast, simple, and effective
4. How SOPs improve performance, commission tracking, and training
5. The mindset shift that turns “just getting it done” into true value delivery

🔗 RESOURCES & LINKS

• 💻 Loom – AI-powered screen recording to document SOPs
  → www.loom.com
  
  
• 💸 Gusto – Payroll platform we use
  → www.gusto.com
  
  
• 📞 Housecall Pro – Our go-to job management software
  → www.housecallpro.com
  
  
• 💬 Slack – How we streamline communication and field video processes
  → www.slack.com
  
  
• 📱 DM us with questions anytime: @homefieldeastvalley
  
  
• 📬 Or contact us here: www.homefieldonsite.com/east-valley
  
  

💬 QUOTE OF THE EPISODE

“You shouldn't be the only one creating SOPs. Use your team — they're the experts doing it every day.” — Tanya Wilson

🧼 EPIC AFFIRMATION

“Systems create freedom. Today, I commit to documenting what matters and leading with intention.”

🎧 Thanks for Listening to Handle The Sh!T!

If today’s episode fired you up or hit home, send it to someone in the field who needs to hear it.
We’re building something bigger than a business — we’re raising the bar for this industry.

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🔗 Connect With Us:

🌐 Website: HomeFieldEastValley.com
📸 Instagram: @HomeFieldEastValley
📘 Facebook: @HomeFieldEastValley
🎵 TikTok: @WeDoEpicShit
🎥 YouTube: @homefieldeastvalley
🐦 X (Twitter): @HomeFieldEastValley
💼 LinkedIn: Tanya Merritt Wilson
📧 Email: [e-mail]

Handle The Sh!T! is powered by HomeField East Valley — where septic gets done right, and business gets handled.

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